Livability Care Australia | Lifestyle And Service Delivery Manager
Vor 2 Tagen
Lifestyle and Service Delivery Manager - Disability Livability Care Australia is an approved NDIS Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) care provider in South Australia, Queensland and Victoria.
Our dedicated team ensures that participants are matched to the right home depending on their likes, desires, and goals.
Due to continual organisational growth, we are looking for an experienced Lifestyle and Service Delivery Manager to oversee various accommodation sites.
As a Lifestyle and Service Delivery Manager, you will oversee the various Lifestyle and Service Delivery Leaders to ensure that the highest level of quality support is provided to our participants.
The Role:
The Lifestyle and Service Delivery Manager is responsible for the daily management of various accommodation types (including SDA, non-SDA and In Home) across the Adelaide Metropolitan area.
You will provide direct leadership, motivation, and enthusiasm to multiple Lifestyle and Service Delivery Leaders who oversee our Disability Support Workers.
You will ensure that the Leaders align with the NDIS Code of Conduct, as well as Livability Care Australia Policy and Procedures.
You will be responsible for the engagement and consultation with all client stakeholders including families, carers, and other service providers through regular communication to plan and deliver services to clients which are effective, flexible, and responsive to a client's individual goals and meet the NDIS Practice Standards and Quality Indicators.
Position Responsibilities:
Provide sound leadership, coaching, and direction to direct reports in operational, performance, administrative and disability industry matters.
Ensure all Lifestyle and Service Delivery Leaders have the necessary skills and training to effectively lead a team of Disability Support Workers.
Ensure participants are empowered to meet and exceed the highest possible quality of life outcome related targets and goals.
Ensure the highest level of customer service is provided to our participants and their families.
Ensure Rosters of Care are aligned with participant funding.
Assist with the investigation of Disability Support Worker and/or Lifestyle and Service Delivery Leader grievances with the assistance of Human Resources.
Conduct regular team, one-on-one, probationary and annual performance review meetings with Lifestyle and Service Delivery Leaders.
Monitor, track and report Restrictive Practices use in services in a timely manner.
Provide advice and support to staff regarding positive behavior support strategies and practices.
Assist Service Leaders when liaising with External Stakeholders, Allied Health Professionals and Support Coordinators to ensure participants have the highest level of support.
Assess needs, contribute to development and supervise implementation of participant NDIS goals.
Ensure the ongoing monitoring, evaluation and required reporting of client outcomes.
Assist in the recruitment, orientation and training of new and existing employees.
Monitor and control service expenditure and resource usage within delegated authority and policy.
Ensure all fees, funding agreements and cash monies are accurately accounted for.
Support staff in the management of client finances including negotiations with appropriate stakeholders.
Contribute to the establishment of new services under direction from the State Manager.
Work collaboratively with other Lifestyle and Service Delivery Managers to monitor trends and identify service gaps, potential efficiencies and service development initiatives for the benefit of the organization.
Our Ideal Candidate:
Previous professional experience in a Service Manager role or similar (disability preferable).
Demonstrated experience in leading, managing and developing teams.
Extensive knowledge and experience in supporting people with disability.
Ability to identify operational improvements and drive positive change.
Sound understanding of the NDIS, including funding and roster of care.
Extensive understanding of NDIS Restrictive Practices.
Excellent understanding of WHS processes and standards.
Knowledge of SCHADS Award, including interpretation.
Personal resilience and ability to maintain personal and team performance during uncertainty and rapid change.
Ability to perform as an individual, with limited direction as well as contribute to a team.
Excellent communication skills, verbal and written.
Ability to assess situations and make decisions under high pressure.
Ability to form strong, trusting working relationships with Lifestyle and Service Delivery Leaders.
Full-time availability and a long-term commitment to Livability Care Australia.
Your Essential Skills & Qualifications:
Bachelor of Disability or similar.
Technologically literate (roster coordination).
NDIS Worker Screening Check.
National Police Clearance.
Australian Driver's Licence, own reliable car - travel within Adelaide Metropolitan area required for site visits.
Australian Working Rights.
Please note: unsuccessful Lifestyle and Service Delivery Manager applications may be considered for Lifestyle and Service Delivery Leader positions also.
To be considered for and appointed to a position at Livability Care Australia, you must have at least two vaccinations against COVID-19 or hold a valid medical exemption certificate.
You will be required to provide evidence of your vaccination status during the recruitment process.
Your Application
For more information on this exciting position or for a copy of the full Position Description, please contact our friendly Human Manager at
#J-18808-Ljbffr
-
Lifestyle Carer
vor 1 Woche
Brisbane, Österreich Aged Care Resumes VollzeitCarinity Home Care – Brisbane North is looking for motivated and enthusiastic Lifestyle Carers to join the team.Lifestyle Carers deliver quality and individualised care, enabling seniors to remain living independently in their homes and stay connected in their community.In this role, you will support and assist clients with a wide range of care, including...
-
Lifestyle Carer
Vor 2 Tagen
Brisbane, Österreich Aged Care Resumes VollzeitCarinity Home Care – Brisbane North is looking for motivated and enthusiastic Lifestyle Carers to join the team.Lifestyle Carers deliver quality and individualised care, enabling seniors to remain living independently in their homes and stay connected in their community.In this role, you will support and assist clients with a wide range of care, including...
-
Lifestyle Services Specialist
Vor 5 Tagen
Brisbane, Österreich Bolton Clarke VollzeitBe a part of Australia's Largest Independent NPF Aged Care Provider Attractive Remuneration + Salary Packaging up to $18550 Flexible hybrid work arrangements | Employer of Choice 2023/24!About Us Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing.With RSL Queensland and the Royal District...
-
Lifestyle Coordinator
vor 1 Woche
Brisbane, Österreich Regis VollzeitDescription and requirementsAbout the RoleA meaningful and rewarding opportunity to work closely with the General Manager and care team to ensure all residents enjoy a rich and purposeful lifestyle.As a Lifestyle Coordinator you will develop and manage a variety of programs and events that cater to the diverse interests and needs of our residents.You will...
-
Lifestyle Coordinator
Vor 2 Tagen
Brisbane, Österreich Rockpool Residential Aged Care VollzeitWe are looking for a Lifestyle Coordinator, Activity Coordinator, Wellness Coordinator, Life Enrichment Coordinator—whatever the title, if you are the right fit, we want you!Our story:Rockpool RAC is a fully accredited, privately owned aged care organisation offering residential, respite, memory support, and palliative care services in Queensland.Our...
-
Lifestyle Coordinator
vor 1 Woche
Brisbane, Österreich Rockpool Residential Aged Care VollzeitWe are looking for a Lifestyle Coordinator, Activity Coordinator, Wellness Coordinator, Life Enrichment Coordinator—whatever the title, if you are the right fit, we want you!Our story:Rockpool RAC is a fully accredited, privately owned aged care organisation offering residential, respite, memory support, and palliative care services in Queensland.Our...
-
Technical Services Delivery Manager
Vor 2 Tagen
Brisbane, Österreich Real Time Australia VollzeitJob Title: Technical Services Delivery ManagerLocation: Brisbane (Hybrid – CBD or 8 Miles Plains)Salary: $160K–$180K base + Super + BenefitsCareer Path: Leadership Development OpportunitiesAbout the Company: Join an innovative organisation that is evolving to a leader in digital transformation.As part of a dynamic and rapidly growing business, you'll...
-
Leisure And Lifestyle Co-Ordinator
Vor 2 Tagen
Brisbane, Österreich St Vincent'S Health Australia VollzeitLeisure and Lifestyle Co-ordinator Apply locations QLD - Brisbane, Northern Suburbs Time type: Part time Posted on: Posted Yesterday Time left to apply: End Date: February 7, 2025 (28 days left to apply) Job requisition id: JR140382 Job Description: About the Opportunity: We are looking for a special kind of person – a St Vincent's kind of person.Someone...
-
Leisure And Lifestyle Co-Ordinator
Vor 2 Tagen
Brisbane, Österreich St Vincent'S Health Australia VollzeitLeisure and Lifestyle Co-ordinator Apply locations QLD - Brisbane, Northern Suburbs Time type: Part time Posted on: Posted Yesterday Time left to apply: End Date: February 7, 2025 (28 days left to apply) Job requisition id: JR140382 Job Description: About the Opportunity: We are looking for a special kind of person – a St Vincent's kind of person.Someone...
-
Leisure And Lifestyle Co-Ordinator
Vor 2 Tagen
Brisbane, Österreich St Vincent'S Health Australia VollzeitLeisure and Lifestyle Co-ordinator Apply locations QLD - Brisbane, Northern SuburbsTime type: Part timePosted on: Posted YesterdayTime left to apply: End Date: February 7, 2025 (28 days left to apply)Job requisition id: JR140382Job Description: About the Opportunity: We are looking for a special kind of person – a St Vincent's kind of person.Someone who...
-
Service Delivery Manager
Vor 2 Tagen
Brisbane, Österreich Datacom VollzeitOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why)As Service Delivery Manager, you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...
-
Service Delivery Manager
vor 1 Tag
Brisbane, Österreich Datacom VollzeitOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why) As Service Delivery Manager, you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...
-
Leisure And Lifestyle Co-Ordinator
vor 1 Tag
Brisbane, Österreich St Vincent'S Health Australia VollzeitLeisure and Lifestyle Co-ordinatorApply locations QLD - Brisbane, Northern SuburbsTime type: Part timePosted on: Posted YesterdayTime left to apply: End Date: February 7, 2025 (28 days left to apply)Job requisition id: JR140382Job Description:About the Opportunity:We are looking for a special kind of person – a St Vincent's kind of person.Someone who puts...
-
Leisure And Lifestyle Co-Ordinator
Vor 2 Tagen
Brisbane, Österreich St Vincent'S Health Australia VollzeitLeisure and Lifestyle Co-ordinatorApply locations QLD - Brisbane, Northern SuburbsTime type: Part timePosted on: Posted YesterdayTime left to apply: End Date: February 7, 2025 (28 days left to apply)Job requisition id: JR140382Job Description:About the Opportunity: We are looking for a special kind of person – a St Vincent's kind of person.Someone who puts...
-
Head Of Service Delivery
Vor 2 Tagen
Brisbane, Österreich The Orchard Talent Group VollzeitWhat's on OfferThis is an exciting opportunity to join a highly impactful community services provider and work in an influential and critical leadership capacity, with clear impact on the success of the organisation. An attractive remuneration package and benefits will be offered to the successful applicant, including not-for-profit salary packaging, career...
-
Datacom | Service Delivery Manager
Vor 2 Tagen
Brisbane, Österreich Tideri Jobbörse VollzeitOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (Your Why) As Service Delivery Manager, you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...
-
Personal Carers
vor 1 Woche
Brisbane, Österreich Aged Care Resumes VollzeitPersonal Carers - Elderly Care - Aged CareOur client, TriCare, is one of Queensland's leading privately owned aged care residences and retirement communities.Elderly Care has the privilege of working within these residences, providing all required aged care services.The Ashgrove residence spans across five levels providing both retirement living and aged...
-
Care Manager
Vor 3 Tagen
Brisbane, Österreich Healthe Care VollzeitAdd expected salary to your profile for insightsAbout Us:Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance.We're proud of our heritage and progressive about the future.We play a crucial role in shaping the future of Healthcare in Australia; we encourage hybrid working arrangements, and we enjoy a...
-
Personal Care Worker
Vor 2 Tagen
Brisbane, Österreich Aged Care Resumes VollzeitPersonal Care Worker - Wellbeing (PCWW) - Aged CareOur client, TriCare, is one of Queensland's leading privately owned aged care residences and retirement communities.Elderly Care has the privilege of working within these residences, providing all required aged care services.The Ashgrove residence spans across five levels providing both retirement living and...
-
Clinical Care Manager
vor 1 Woche
Brisbane, Österreich My Home Care Group VollzeitAt the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer.With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born.We have the added benefit of an innovative, creative, and...
