Systems Engineer
vor 1 Woche
Add expected salary to your profile for insights
Working for our Brisbane business, full time (38 hours) with hybrid options, Monday to Friday.
We are currently on the hunt for an experienced Systems Engineer who has experience working for an IT Systems Integrator or Managed Service Provider.
This varied role focuses on providing technical support to customers including remedial maintenance support on Infrastructure, LAN and WAN Networks as well as the implementation of new projects.
Key responsibilities of the role include:
Implementation of Windows Servers, Azure, Office 365, Exchange, Networks and Virtual environmentsAssisting in planning and managing rolloutsProviding on-site and remote support to customersManaging tickets, job priorities and processing incoming calls, ensuring SLAs are met.Reporting on trends in the market and within the customer base, staff progress and new initiativesWho we are looking for. This is a customer-facing role that will need to have excellent presentation and communication skills, as well as being highly technical.
The role requires a large amount of autonomy, so a candidate who has good time management and organizational skills will be heavily favored.
Technical skills required include:
Must have experience installing and implementing O365, Windows AD, VMwareWindows Server – 20XX – setup, administration, support and maintenanceExchange Server 2013/16/19 setup, support and administrationOffice 365 – experience with migrations, in particular hybrid configurations between Exchange and Office 365Remote Desktop/Terminal Server/Citrix setup, support and administrationVeeam, StorageCraft, Backup Exec setup, support and administrationBasic network troubleshooting – experience with basic network protocols, any Cisco router experience will be highly regarded.Basic telephone system support – any experience highly regarded.Experience with remote support tools – TeamViewer, Remote Desktop Manager etc.VMWareIf you feel this is a role where you can thrive, apply now
What we offer A friendly team environment with a strong technical support networkBroad range of options for training and developing your IT skillsOpportunity to work with the IT industry's latest technologies.Internal career growth for high performers and IT superstarsCost price on products from our suppliersBonuses and incentives for upskillingWhat we do New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world.
New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.
Who we are. New Era promotes a culture of continued development, both personal and professional.
As a team member, you will receive competitive benefits, industry training, and certifications.
We are team-oriented and have a positive environment filled with incredible staff, who have a genuine passion for providing the best service to our clients worldwide.
We believe that investing in our employees is the key to professional growth and setting the standard for excellence in our field.
We are looking for new team members who showcase our core values of community, integrity, agility, and commitment.
If this resonates with you, there is an opportunity to join New Era Technology's growing team of highly skilled and industry-certified professionals.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a systems engineer?What's your expected annual base salary?How much notice are you required to give your current employer?Do you have a current Australian driver's licence?Do you own or have regular access to a car?New Era Technology works with customers in Australia and across the world as a trusted technology adviser.
Often a single project leads to a long-lasting partnership where we have the continued privilege of helping our customers deliver valuable technology solutions that improve efficiencies and experiences to their employees and customers.
Our global team of engineers, designers, and technology experts help break down the barriers that impede productive and secure work through purpose-built solutions including Collaboration & UC, Data Networking, Security, Cloud, Managed, and Professional services.
With more than 45 offices and 2000 employees worldwide, New Era is committed to delivering software solutions that connect people, places, and information in a rapidly changing digital world.
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