Senior Systems Analyst
vor 1 Monat
We're here to help people live well and create a better and more sustainable future.
We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night.
At South East Water, we innovate with purpose and act with care to deliver healthy water for life.
Fresh thinking and collaboration are at the heart of our organisation.
We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.
The role At South East Water we are dedicated to providing high-quality services and solutions that meet the evolving needs of our customers.
South East Water's extensive pipe networks, facilities such as treatment plants and pump stations and new IoT solutions enable us to deliver reliable and cost-effective services to our customers.
The design, operation and maintenance of these assets is supported by an integrated suite of IT systems, which are managed by specialist teams.
Following a recent restructure, we are now seeking a Senior Systems Analyst with an in-depth knowledge of Salesforce - South East Water's critical customer relationship management (CRM) system.
As a key member of the Applications Business Team, this role will work with business stakeholders, other IT teams and industry partners to ensure that operational needs are met and planned new features and capabilities are successfully delivered.
The role will be responsible for driving business analysis, enhancements, testing, deployment, support and administration across the Salesforce application.
Some of your key accountabilities will include:
Ensuring that application software meets business requirements and goals, fulfils user requirements and identifies and resolves systems issues.
Analysing business and technical opportunities, risks and problems to devise and implement application solutions.
Managing technical configuration, performance and reliability of selected applications.
Supporting and resolving application service desk tickets that have been escalated.
Recommending additional hardware or software requirements needed for successful application deployments.
Evaluating, installing, configuring and deploying applications, systems software, products and/or enhancements to existing applications.
Performing daily monitoring and troubleshooting of the application, installing and configuring patches and upgrades as required.
Who are you?
With a passion for driving technological innovation, candidates will require a Bachelor's and/or Master's degree in information technology or equivalent experience and be happy to be on-site at our Bayside Frankston office at least two days per week.
Possessing a minimum of three years of experience within Salesforce Service Cloud, Sales Cloud, Service Cloud Voice, Experience Cloud, Marketing Cloud, Omni Channel and Amazon Connect.
Candidates will have hands-on experience on the Salesforce Platform with an ability to build custom apps and objects, formula fields, Flows, SOQL queries, process builders, custom views, security, permissions management and other content of a similar nature within the Salesforce platform.
SEW is looking for candidates who possess the following experience, skills and knowledge:
Strong communication and interpersonal skills and a proven track record in successful stakeholder engagement.
Understanding of application management principles and lifecycles, with the ability to assess and prioritise workload.
Experience with Software Development and Testing principles and processes.
Experience with business process modelling and BPMN.
Familiarity with common ISO quality and safety management standards.
Familiarity with Enterprise Information Architecture principles and master data management techniques.
Exposure to MS windows server and SQL Server.
Australian citizenship or permanent residency.
Finally, if you are an analytical thinker, with excellent problem-solving abilities and a customer-centric mindset, then this role is perfect for you
A strong and positive team player, you will be a great communicator in both the written and verbal sense.
What's in it for you?
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.
South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.
As a SEW employee, you can enjoy the following offerings from our benefits package:
Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
Life insurance and salary continuance.
15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
Additional leave offerings, such as cultural and ceremonial leave and study leave.
Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
Opportunity to be part of great initiatives involving the local community.
This role is remunerated at a Level 5, which is between $112,377 and $125,011 + super and offers are commensurate with the successful candidates' experience.
We're for everyone Our people are as diverse as the communities we serve.
It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.
We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures.
We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated.
If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at
Keen to make an impact?
Click here to check out the position description.
We're accepting applications for this exciting opportunity until Thursday 21 November 2024
South East Water operates a 24/7 service environment.
Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.
#J-18808-Ljbffr
-
Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Calleo VollzeitClientOur client's purpose is to support Australians by efficiently delivering high-quality, accessible services on behalf of the government.RoleOur client is looking for a Systems Analyst Professional to design, create, evaluate, and document ICT solutions in new and existing ICT systems. You may propose modifications to the existing systems and processes...
-
Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Calleo VollzeitClientOur client's purpose is to support Australians by efficiently delivering high-quality, accessible services on behalf of the government.RoleOur client is looking for a Systems Analyst Professional to design, create, evaluate, and document ICT solutions in new and existing ICT systems. You may propose modifications to the existing systems and processes...
-
Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Cyos Solutions VollzeitApplication closing date: Tuesday, 12 November 2024 • 11:59pm, Canberra time (in Canberra) Estimated start date: Monday, 02 December 2024 Location of work: VIC Working arrangements: Candidates will be required to work from the Services Australia office.WFH may be considered 2-3 days per week but will be considered on a case by case basis. Length of...
-
Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Cyos Solutions VollzeitApplication closing date: Tuesday, 12 November 2024 • 11:59pm, Canberra time (in Canberra)Estimated start date: Monday, 02 December 2024Location of work: VICWorking arrangements: Candidates will be required to work from the Services Australia office. WFH may be considered 2-3 days per week but will be considered on a case by case basis.Length of contract:...
-
Uipath Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitUiPath Senior Systems AnalystStart Date: 1 November 2024Length: 12 months + 2 x 12-month extensionLocation of work: ACT, NSW, QLD, SA, VIC Our Federal Government client is seeking skilled Robotic Process Automation/UiPath Senior System Analysts to join the Data and Automation Engineering Branch to drive automation initiatives that enhance operational...
-
Senior Finance Systems Analyst
vor 1 Monat
Melbourne, Österreich Bupaoptical VollzeitThe opportunity:Be at the heart of our mission to become the world's most customer centric Healthcare company!The Senior Finance Systems Analyst will report to the Finance Systems Manager – Epicor, Coupa and ExpenseMe Pro, and will play a key role in supporting and administering Epicor, Coupa and ExpenseMe Pro systems being used by Bupa Australia. This...
-
Senior Finance Systems Analyst
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitThe opportunity: Be at the heart of our mission to become the world's most customer centric Healthcare company!The Senior Finance Systems Analyst will report to the Finance Systems Manager – Epicor, Coupa and ExpenseMe Pro, and will play a key role in supporting and administering Epicor, Coupa and ExpenseMe Pro systems being used by Bupa Australia.This...
-
Uipath Senior Systems Analyst
vor 2 Monaten
Melbourne, Österreich Araza VollzeitUiPath Senior Systems AnalystStart Date: 1 November 2024Length: 12 months + 2 x 12-month extensionLocation of work: ACT, NSW, QLD, SA, VICOur Federal Government client is seeking skilled Robotic Process Automation/UiPath Senior System Analysts to join the Data and Automation Engineering Branch to drive automation initiatives that enhance operational...
-
Senior Health Data Systems Analyst
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitDatabase Development & Administration (Information & Communication Technology) Are you passionate about making a positive impact within a healthcare environment and enjoy solving complex issues and improving existing processes?We currently have a role working with a purposeful organisation who is seeking a Senior Health Systems Analyst to join their team on...
-
Senior Health Data Systems Analyst
vor 1 Monat
Melbourne, Österreich Konnexus Consulting Group VollzeitDatabase Development & Administration (Information & Communication Technology) Are you passionate about making a positive impact within a healthcare environment and enjoy solving complex issues and improving existing processes?We currently have a role working with a purposeful organisation who is seeking a Senior Health Systems Analyst to join their team on...
-
Systems Analyst
vor 4 Wochen
Melbourne, Österreich Buscojobs VollzeitUrgent requirement of Systems Analyst - Contract - CanberraRequirements Mandatory Criteria: Must have a minimum of 5 years' experience in undertaking the same or similar role for an organisation of the same or similar size and complexity as Services Australia.Systems and/or business analyst experience with Commonwealth agencies/Government Departments.Systems...
-
Systems Analyst
vor 1 Monat
Melbourne, Österreich Empire Group VollzeitWe are seeking a skilled Systems Analyst for a pivotal role with a Federal Government client.This 12-month contract requires an NV1 security clearance, providing the opportunity to contribute to a high-impact project on a Service Management Tool uplift within a complex and large-scale environment. About the Role In this role, you will leverage your expertise...
-
Business Analyst
vor 4 Wochen
Melbourne, Österreich Mecwacare VollzeitBUSINESS ANALYST - IT SYSTEMS Full Time Position Malvern Location Generous Salary Packaging Options Join mecwacare in a period of growth and transformation as a Business Analyst - IT Systems, bringing technical expertise to lead the upgrade, enhancement, and maintenance of our IT systems.In this role, you will ensure mecwacare maximizes benefits from both...
-
Business Analyst
vor 4 Wochen
Melbourne, Österreich Mecwacare VollzeitBUSINESS ANALYST - IT SYSTEMS Full Time Position Malvern Location Generous Salary Packaging Options Join mecwacare in a period of growth and transformation as a Business Analyst - IT Systems, bringing technical expertise to lead the upgrade, enhancement, and maintenance of our IT systems.In this role, you will ensure mecwacare maximizes benefits from both...
-
Hr Systems Analyst
vor 2 Wochen
Melbourne, Österreich School of Education, La Trobe University VollzeitFull Time Fixed-Term Position until 13 February 2026 Location: Flexible – Melbourne (Bundoora) Package from $106k to $115k inclusive of Superannuation La Trobe University is seeking a skilled and motivated Senior HR Systems Analyst to join our Human Resources Division on a fixed-term basis.This role offers a unique opportunity to make a lasting impact on...
-
Systems Analyst
vor 4 Wochen
Melbourne, Österreich Buscojobs VollzeitCommencing in January 12-month contract with a possible 12-month extension Must be an Australian Citizen with a Negative Vetting 1 The Agency Our Federal Government Agency supports Australians by efficiently delivering high-quality, accessible services and payments on behalf of the government. Responsibilities Collaboration with ITSM SME's and leadership for...
-
Senior Systems Analyst
vor 1 Monat
Melbourne, Österreich South East Water VollzeitWho are we?We're here to help people live well and create a better and more sustainable future.We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night.At South East Water, we innovate with purpose and act with care to deliver healthy water for...
-
Senior Health Data Systems Analyst
vor 1 Monat
Melbourne, Österreich Konnexus Consulting Group VollzeitDatabase Development & Administration (Information & Communication Technology)Are you passionate about making a positive impact within a healthcare environment and enjoy solving complex issues and improving existing processes?We currently have a role working with a purposeful organisation who is seeking a Senior Health Systems Analyst to join their team on a...
-
Senior Business Analyst
vor 1 Monat
Melbourne, Österreich Allura Partners VollzeitOpportunity for a Senior BA to assist in the development of a robust subcontractor management platform.14th November, 2024Our client is seeking an experienced Senior Business Analyst to join their team. This is an exciting opportunity to play a key role in developing a robust subcontractor management platform that will enhance operational efficiency, improve...
-
Systems Analyst
vor 4 Wochen
Melbourne, Österreich Quick Release VollzeitQuick Release (Australia) Pty Ltd is a subsidiary of Alten Group located in Australia.Alten Group is a worldwide leader in Engineering services (33,000 employees) with operations in 28 different countries.We work in key areas such as Aerospace and Defence, Automotive, Rail, Energy and Life Science.ABOUT THE ROLE Due to ongoing expansion, we are looking for a...
