Service Department Manager
vor 4 Wochen
Tuesday, 10 December 2024
About the company CMI Toyota has been established since 1963 and is one of the most highly regarded Toyota dealers in the country.
As South Australia's number one Toyota dealer we pride ourselves on our commitment to customer service while providing an excellent working environment with an enviable culture.
CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian owned and operated family business with over 2,000 employees, representing some of the best automotive brands in the world.
About the Role The Service Manager will lead daily operations of our successful workshop team, with a focus on customer service, quality, collaboration and values-based performance.
The Service Manager will build strong relationships with internal and external stakeholders, promote employee engagement and be an influential part of the CMI Toyota Christies Beach management team.
Duties & Responsibilities Lead a values-based performance culture aligned with our values (Safety First, Do the Right Thing, Ask the Question, Can Do, Mutual Respect)Manage day to day operations of the service departmentEnhance workshop productivity and efficienciesEnsure exceptional customer serviceConduct daily service KPI reports from the TUNE system for productivity, efficiencies, gross profit from labour sales etcProactively monitor and maintain WHS StandardsMeet all manufacturer and internal based targetsSkills & Experience Comprehensive knowledge of automotive service operationsStrong leadership and relationship building skillsStrong interpersonal, communication and organisational skillsAbility to operate in a fast paced environmentGood mechanical aptitudeSound computer skillsHow to apply Please submit your resume and a cover letter about how your skills and experience will help you achieve the objectives of this role.Enquiries can be directed to Stuart Gebauer, Group Service Manager, on .
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