Guide Dogs Qld | Volunteer Services Manager

vor 2 Wochen


Central Coast, Österreich Tideri Jobbörse Vollzeit

Add expected salary to your profile for insights
Guide Dogs Queensland is a leading provider of services to Queenslanders living with low vision or blindness.
Voted one of Australia's most trusted charities, and with thanks to the ongoing support of the community, we help people with low vision or blindness reach their goals, helping them lead an independent life of their choosing.
Our services are all tailored to ensure everyone can fulfil their potential to live a life of independence, participation, inclusion, and wellbeing.

The role
Are you a relationship-oriented and innovative individual with a passion for making a difference?
Guide Dogs Queensland are searching for a full-time Volunteer Services Manager to lead the Volunteer Services team based at our beautiful head office in Bald Hills
This role continues Guide Dogs Queensland's strong tradition of and commitment to volunteer efforts strengthening and enhancing services across the organisation.

You will be key in shaping future volunteer strategy across Guide Dogs Queensland.

The primary function of this role is to grow Guide Dogs Queensland's volunteer workforce and develop volunteers to improve our client focus and community profile.

Reporting to the General Manager (GM) Community Engagement, you will be responsible for leading the implementation and continuous improvement of a whole-of-organisation approach to volunteering and provide essential leadership to the Volunteer Services team.

Develop and implement initiatives that will grow community engagement and involvement in GDQ services and programs.
Work with internal teams to identify opportunities for volunteering and grow participation in all areas of the organisation.
Lead recruitment, selection, and induction processes to improve volunteer purpose and alignment to the GDQ Strategic Framework, and retention of our volunteer workforce.
Lead the development, implementation, and delivery of training including volunteer supervisor training.
Establish positive, productive, and trusting relationships with internal and external stakeholders to increase volunteer engagement.
Proactively address and manage volunteer-related concerns and issues.
Lead, manage and coach the Volunteer Services team.
About You
Our ideal candidate will have a passion for high-quality volunteer programs and have a track record in volunteer management in a multi-site organisation.

You will also demonstrate:
Tertiary level qualifications and/or experience in a relevant discipline such as Social Science, Community Development and Adult Education.
A high level of integrity and strong work ethic including critical thinking, planning and sound time management skills.
High degree of emotional intelligence and interpersonal skills, including skills in active listening, empathy, problem solving and conflict resolution.
The ability to provide constructive feedback for and appropriate supervision of team members, including volunteers.
Proficiency in Microsoft Office Suite applications.
Current Open Drivers Licence.
Guide Dogs Queensland has standards of conduct for employees and volunteers to maintain a safe and healthy environment.
Our commitment to these standards requires that we conduct background referencing for all persons who will engage in direct and regular involvement with children, young people, and vulnerable adults.

You may also be required to complete video interviews, psychometric testing, and/or a medical check as part of the application process.

How to Apply
Please click on the 'Apply' button to submit your resume and a cover letter explaining your suitability for the role.

Applications will be reviewed, and candidates progressed in the new year so please do not delay your application.

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