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vor 4 Stunden
The Ascott Limited (Ascott) is a member of CapitaLand Investment (CLI), headquartered and listed in Singapore.
Ascott has become one of the leading international lodging owner-operators, with more than 900 properties in over 200 cities spanning more than 40 countries across Asia Pacific, Central Asia, Europe, the Middle East, Africa and the United States.
The company's serviced apartment, coliving, and hotel brands in Australia include Citadines, lyf, Oakwood Premier, Quest and Somerset.
The newly built Citadines on Bourke Melbourne now seeks an enthusiastic, experienced, and dedicated person to join the Front Office team as Guest Services Officer.
The successful candidate will join a tight-knit, supportive team.
In this role, you will be responsible for:
The check-in and check-out of our guests
Attending to guests' requests and managing their accounts
Providing information to our guests on services and local Melbourne attractions
Administration associated with the Front Office department
Ideally, you must have:
Previous experience in customer service
Strong knowledge of the Melbourne CBD
Excellent communication and interpersonal skills
Outstanding personal presentation
Attention to detail
Availability to work a 7-day rotating roster
In return, you will:
Staff awards and anniversary gifts
Be encouraged to develop your career
Be a part of the world's largest Serviced Residence Company
If you meet the above criteria and are passionate about customer service, we encourage you to apply.
www.discoverasr.com
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