In-Room Dining Team Leader
vor 17 Stunden
Company Description2 New Restaurants & Bars in CBD - Opening September
Be part of Sydney's most exciting hospitality openings, located in one of Australia's iconic hotels.
Sydney Sofitel Wentworth is undergoing a multi-million dollar renovation, and is partnering with House Made Hospitality (the team behind Lana, Grana, Promenade & Martinez) - a Sydney-based and globally inspired hospitality group, to provide the best hotel food and beverage offering in the country.This is a unique opportunity to be a part of two successful brands combined.
This provides multiple avenues for career development and growth, whilst also enjoying dual company perks and benefits.About the Venues:Tilda - A relaxed Australian seafood grill restaurantBar Tilda - A glamorous, 1960s inspired cocktail barDelta Rue - A fun, vibrant Vietnamese-French restaurantWentworth Bar - A lush, rooftop terrace bar.Job DescriptionAs our In-Room Dining Team Leader, you will be responsible for coordinating and managing our in-room dining service, while maximizing profitability and meeting customer's needs.
You will report to the Director of Restaurants and Bars.You will be responsible for:Taking accountability and effectively managing the In-Room Dining in conjunction with the Restaurant Leader.Being knowledgeable of and operating within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.Maintaining currency of RSA certification, amendments and updates and adhere to RSA principles.Assisting in reaching financial goals for the Food and Beverage department.Creating a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.Preparing weekly rosters and consistently monitoring labour costs to remain within financial budget.Implementing new company policies and procedures by developing plans and instructing staff.Identifying and delegating responsibilities to Team Leaders and staff to ensure objectives are met and excellent service is consistently achieved.Providing direction to shift leaders and staff to achieve restaurant goals.Ensuring that the Restaurant and In-Room Dining areas are maintained to a high standard of cleanliness.Consistently reviewing operations and staff to identify any problems, concerns, and opportunities for improvement.Providing coaching and feedback to managers and staff and assessing performance on an ongoing basis.Maintaining a good working relationship with the kitchen team and other departments.QualificationsHave the attitude and willingness to undertake further development with Sofitel and House Made Hospitality.
"Is there for others"Takes personal responsibilityIs a good personDrives to improveBrings positive energyAdditional InformationThe best part about working for Sofitel Sydney Wentworth & House Made HospitalityGenerous group discounts from both partners from day 1Daily delicious team mealsStrong professional development & career progressionWorking with and learning from some of the industry's best of the best.A positive and caring culture.
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In-Room Dining Team Leader
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