Customer Service Officer
vor 1 Monat
Ward Clerk - Day Infusion ServicesApply locations VIC - Melbourne, FitzroyTime type: Full timePosted on: Posted YesterdayTime left to apply: End Date: January 4, 2025 (29 days left to apply)Job requisition id: JR139412
Job Description:Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater St Vincent's Private Hospitals Limited is part of the St Vincent's Health Australia Group, Australia's largest not-for-profit health and aged care provider.
St Vincent's Private Hospital Melbourne (SVPHM) is a facility of St Vincent's Health Australia under the stewardship of Mary Aikenhead Ministries.
We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
ABOUT THE ROLE: We are looking for an experienced Ward Clerk with strong clerical skills, excellent customer service, and medical receptionist experience to be part of the Day Infusion Services team.
Duties include: Managing and scheduling patient bookingsAdmitting and discharging patientsManaging Day Infusion referralsGeneral reception dutiesInformation managementClerical duties which include filing clinical paperwork and Alpha/Numerical inputLiaising with various departments both internal and externalCollating clinical paperwork and patient packsWe are looking for a candidate with: Excellent verbal and written communication skillsExcellent phone etiquetteStrong multitasking and prioritisation skillsHighly developed interpersonal skills with the ability to develop and maintain effective working relationships within a team environment and with people of all levelsUnderstanding Person Centred Care and a friendly, sensitive and professional approach to patientsThe ability to respond positively and prioritise in a busy and changing environmentWHY WORK FOR SVPHM:St Vincent's Private Hospital Melbourne (SVPHM) is a facility of St Vincent's Health Australia under the stewardship of Mary Aikenhead Ministries.
We are a not-for-profit Catholic private hospital, which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
You will join a high-performing team and a workplace with relationships built on mutual trust and respect.
We value our staff and offer professional advancement in a respectful, collaborative and learning environment.
Join the St Vincent's Health Australia Group, and work for a truly values-based organisation, that operates across VIC, NSW and QLDSalary packaging available (pay less tax and increase your take-home pay
)Gain access to discounted gym membership through Fitness PassportOption to join our workplace giving program, Give4GoodA great work-life balance with options to purchase additional leaveReceive a staff discount on hospital admissions to any SVHA Private HospitalABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE: Our experienced team of clinical professionals, caregivers, and support staff are equipped to provide the highest level of therapeutic, medical, and surgical services.
We work together to ensure patient safety, well-being, and recovery.
We are a not-for-profit Catholic private hospital, which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
APPLY NOW If this is the role for you, please hit the APPLY button now
Your application must include:
Cover LetterResumeWe are committed to equal employment opportunity, ethical practices, and the principles of cultural diversity and promote a smoke-free work environment.
St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions.
REQUIREMENTS: Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.
SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings.
You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).
SVHA generally requires its staff to be fully vaccinated against COVID-19.
Please contact us if you would like to know more.
HAVE A QUESTION AND WANT TO KNOW MORE: If you would like to discuss this opportunity please contact Kerryn Willoughby- Acting Nurse Unit Manager for a confidential discussion on
Contact Details:Kerryn Willoughby, Acting Nurse Unit Manager Day Oncology Infusion Centre 9411 7556
Alternate Contact:Jodette Maganda, Acting Day Oncology Infusion Centre 9411 7556
Closing Date:3 January 2025 11:59pm
Reconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
As part of our Commitment to Reconciliation and Closing the Gap in employment-related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit about-us/reconciliation or get in contact at View Reconciliation Action Plan
Code of Conduct:View Code of Conduct
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