Aktuelle Jobs im Zusammenhang mit After Hours Resourcing Officer - Melbourne - Yooralla
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After Hours Resourcing Officer
vor 4 Wochen
After Hours Resourcing Officer Location: Melbourne CBD Type: Part Time (25 hours/ fortnight) Job reference: 494642 Applications close: 10 Jan 2025 We are Victoria's most established and recognised for purpose disability service provider.
We work in partnership with people with disability of all ages and needs, as well as carers, and their support network to deliver a wide range of tailored, flexible and quality services.
We offer An attractive remuneration package with excellent salary packaging tax benefits Excellent central CBD location A rewarding career in a growing service sector Supportive team environment The opportunity to work alongside and empower people with disability to reach their maximum potential Ongoing training, team support and professional development About the Role The After Hours Resourcing Officer will provide rostering support to a cohort of disability services across Metropolitan Melbourne and Regional Victoria.
Centrally located at out Head Office in the Melbourne CBD, you form part of a wider team to ensure that our services and customers are in receipt of the staffing support they require.
Key role responsibilities include: Manage and respond promptly to incoming calls and emails with professionalism and efficiency.
Maintain clear and effective communication with participants and staff.
Proactively monitor and adapt to client needs and staff availability, ensuring accurate and timely responses to changes.
Foster strong relationships with workers and clients to enhance engagement, utilization, and staff retention.
Identify and address shift vacancies, coordinate redirections, and communicate changes effectively to employees and clients.
Handle phone calls with a friendly and professional demeanor, providing excellent customer service.
The standard role hours are 5.00pm to 10.00pm and you must be available to work every alternative weekend and occasional on call hours .
About You: We are looking for passionate individuals who are able to build strong, trusted and positive relationships with our team members, support workers and customers and will demonstrate; Strong problem-solving skills with the ability to work autonomously.
Proven ability to multitask effectively and manage competing priorities.
Exceptional attention to detail and accuracy in all tasks.
Capability to work both independently and as part of a team.
Resilience and efficiency in high-pressure environments.
Excellent organizational skills and time management capabilities.
Proficiency in using rostering software or similar scheduling systems.
Sound like you?
Click 'Apply Now' below, or contact Funmilayo Akinyemi (Funmi) on ******.
for more information.
Please note, for internal applications, a formal recruitment process will be followed for this role which includes panel interview, compliance checks, etc.
Your application must consist of a CV and a cover letter detailing the reasons for your interest in this role.
We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community.
We recognize the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.
We strongly encourage people with disability, LGBTQIA+ and Aboriginal and Torres Strait Islands People to apply.
Appointments are subject to one or more of the following forms of pre-employment safety screening such as Police Records Check, Inherent Position Requirements Employee Declaration, NDIS Worker Screening Check and Reference Checks.
This role is only available to Australian Residents or to those who hold the right to work in Australia.
We are committed to child safe standards and Yooralla is an equal opportunity employer.
