Cyber Security Manager
Vor 7 Tagen
Security (Information & Communication Technology)Full timeIntuit Technologies is one of Australia's top managed services and infrastructure providers.
As a local representative of a national 'scaled boutique' managed services and infrastructure implementer, we pride ourselves on our strategic partnerships with tier-one technology vendors, ensuring our clients receive the best possible business outcomes from their technology stack.Position OverviewThe Security Manager will play a pivotal role in leading our security team to enhance both our market-facing security services and internal cybersecurity posture.
This role will oversee our Managed Security Services, Cyber Security Professional Services and work closely with the internal Corporate Service Team to integrate risk management principles.
The Security Manager will also collaborate with product managers to develop a go-to-market strategy for our contemporary security offerings.Key Responsibilities:Security Team Leadership & Internal Security ComplianceLead, mentor, and manage a team of cybersecurity professionals, fostering a culture of growth and accountability.Oversee the development and implementation of internal cybersecurity measures, ensuring compliance with industry frameworks and maturing our security posture.Conduct periodic reviews and audits to ensure continued compliance and identify areas for improvement in our internal security processes.Security as a Service (SecaaS) Operations & Interim Service Delivery ManagerOversee our Managed Security Services, delivering continuous monitoring, threat detection, and rapid response for clients.Serve as interim SDM for SecaaS, ensuring service delivery excellence and client satisfaction until the function scales.Collaborate with cross-functional teams, including the Corporate Service Team, to ensure risk management alignment and ongoing process refinement.Strategic Market Development and Product CollaborationWork with product managers and exec team to develop a go-to-market strategy and strengthen our value proposition, keeping our offerings competitive and aligned with market needs.Identify opportunities for new or enhanced security services based on industry trends, client feedback, and emerging threats.Client Engagement and AdvisoryServe as a trusted advisor to clients, understanding their security needs and tailoring our solutions to support their business goals.Conduct and oversee cybersecurity assessments, leveraging frameworks like Essential Eight, CIS, and NIST to inform client maturity roadmaps.Provide clear, actionable recommendations for security hardening, risk mitigation, and continuous improvement.Operational Excellence and Continuous ImprovementEnsure all security operations adhere to best practices and regulatory standards, continuously improving our service quality.Drive innovation within the team by staying informed on emerging threats, security technologies, and industry trends.Key Performance Indicators (KPIs):Internal Security Maturity and HardeningAchieve quarterly improvement in internal security posture based on maturity assessments.Maintain agreed Microsoft Secure Score.Ensure 95%+ of critical and high vulnerabilities are remediated within agreed SLAs.Customer Satisfaction & Service DeliveryMaintain an average customer satisfaction score of 90%+ for Managed Security Services clients.Achieve 98%+ SLA adherence for incident response times and service quality.Security Incident ManagementAchieve MTTD < 30 minutes and MTTR
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