Customer Service Representative
vor 1 Woche
Job Title: Customer Service Representative (Melbourne, VIC) Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The Difference You Will Make STERIS is looking to hire a Customer Service Representative in Melbourne
In this Hybrid role, you will be joining a dynamic, close-knit team across Melbourne (AU) and Auckland (NZ) who champion the Customer first mentality.
Reporting to the Customer Service Manager, you will deliver exceptional end-to-end support throughout the order management process, receiving and processing Customer orders, managing Customer phone inquiries, processing credits and returns, as well as handling Customer complaints.
Are you passionate about providing solutions to Customers?
You may be a perfect fit
STERIS Customer Service professionals directly impact the growth and profitability of our business and work with internal and external Customers to ensure our products and services are delivered as expected
What You Will Do Accurately and efficiently record Customer purchase order data into Oracle; orders are received via phone, fax, e-mail and EDI.
Act as a liaison between customer and CDM department for New Account Set up.
Confirm order selling price is in compliance with contract/pricing and work pricing holds regularly.
Interface with freight carriers for shipping routing, tracking and proof of deliveries.
Understand and have a working knowledge of STERIS products and their intended uses by regularly attending product training.
Responsible for the researching and handling of customer credits and returns.
Takes ownership of problems by identifying customer's needs, clarifying information, researching and providing an alternative or solution.
Handle Customer complaints and requests professionally and efficiently.
Research and document Customer complaints into quality system ensuring that all relevant facts and data are captured; escalate issue based on severity of complaint.
Educate Customer on product inquiries and further reinforce the information with product literature utilizing STERIS Intranet and website, Product Managers or internal reference materials.
Process service calls.
Actively support the Sales team and other internal Customer goals.
Support International order entry process as needed.
What You Will Bring Previous experience working in a direct customer or sales interaction.
Excellent written and verbal communication skills across email and phone.
Strong computer skills and experience with Microsoft Office.
Highly organised with excellent ability to multi-task.
Familiarity with CRM and ERP systems and practices is desirable.
What On Offer Permanent Full-Time Hybrid role based in our main ANZ Head Quarters - Melbourne.
STERIS offers a competitive base salary and bonus structure, along with fantastic team member perks including on-site parking, Employee Assistance Program, wellness and charity leave and much more.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Job Category: Customer Operations/Customer Support
Job Segment: Customer Service Representative, Infection Control, Patient Care, Customer Service, Healthcare, Research
#J-18808-Ljbffr
-
Melbourne, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitRandstad is servicing a State Government agency in the Transport industry to find talented CustomerRepresentatives to join their growing team in their Ringwood and Heatherton branches.We are looking for experienced, energetic and passionate customer service representatives looking to become part of a friendly and collaborative team on a flexible roster...
-
Customer Service Representative
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitOur Customer Service Representative position(s) is to support the sales effort by acting as a conduit between internal and external customers.This is achieved through processing customer orders and requests, and managing all facets of customer orders from initiation through invoicing.Job Duties Process customer orders by creating the necessary documentation...
-
Customer Service Representative
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitPosition: Customer Service Representative Please review the details of the position below and click "Apply" to submit your resume.Date Posted: 09/01/2022 Job Location: Sunbury Shift Hours/Job Type: Full-time customer service position in our Sunbury location.Work schedule hours will be Tues.-Fri 10:30am-7:00pm and Saturdays 8:30am-5:00pm.Reports To: Office...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Connecteam VollzeitThis is a Customer Service Representative role with one of the leading companies in AU right now 🔥 -- Connecteam -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Connecteam 🧐🧐**About Us** Connecteam is a fast-growing startup on a mission to change the deskless...
-
Customer Service Representative
vor 2 Wochen
Melbourne, Österreich Steris Canada Corporation VollzeitJob Title: Customer Service Representative (Melbourne, VIC)Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will MakeSTERIS is looking to hire a Customer Service Representative in Melbourne! In this Hybrid role,...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Service Electric Cablevision, Inc. VollzeitPosition: Customer Service RepresentativePlease review the details of the position below and click "Apply" to submit your resume.Date Posted:09/01/2022Job Location:SunburyShift Hours/Job Type:Full-time customer service position in our Sunbury location. Work schedule hours will be Tues.-Fri 10:30am-7:00pm and Saturdays 8:30am-5:00pm.Reports To:Office...
-
Customer Services Representative
vor 3 Wochen
Melbourne, Österreich Precision Equipment Nz VollzeitCustomer Services Representative - Autolign Mt WellingtonExciting opportunity on offer in our Mt Wellington Autolign Branch for our next Customer Service Representative to join our fun and welcoming team!30th September, 2024If you're a great customer service representative with a reputation to match, we have a job for you! We're searching for a...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Efinancialcareers Ltd. VollzeitCustomer Service Representative - Thomastown Customer Service Representative - Thomastown Commonwealth Bank of Australia Melbourne, Australia Customer Service Representative - Thomastown Commonwealth Bank of Australia Melbourne, Australia Posted 1 day ago Permanent Competitive Customer Service Representative - Thomastown Please note that rosters are...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Graincorp VollzeitEmployment Type: Permanent (Full Time)Business Area: Operations & CommercialLocation: West Footscray, Victoria, AUAbout the roleGrainCorp is currently seeking a Customer Service Representative based at our West Footscray site.The role reports to the Customer Service Manager and will be the first point of contact to our customers.The responsibilities of the...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Stryker VollzeitThis is a Customer Service Representative role with one of the leading companies in AU right now 🔥 -- Stryker -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Stryker 🧐🧐### Job description **Why customer service at Stryker?** Are you passionate about making a...
-
Customer Service Representative
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitEmployment Type: Permanent (Full Time) Business Area: Operations & Commercial Location: West Footscray, Victoria, AU About the roleGrainCorp is currently seeking a Customer Service Representative based at our West Footscray site.The role reports to the Customer Service Manager and will be the first point of contact to our customers.The responsibilities of...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Efinancialcareers Ltd. VollzeitCustomer Service Representative - Airport West Customer Service Representative - Airport West Commonwealth Bank of Australia Melbourne, Australia Customer Service Representative - Airport West Commonwealth Bank of Australia Melbourne, Australia Posted 5 days ago Permanent Competitive Customer Service Representative - Airport West Please note that rosters are...
-
Technical Customer Service Representative
vor 15 Stunden
Melbourne, Österreich Johnson Controls, Inc. VollzeitAbout this role: The Technical Customer Service Representative (TCSR) is accountable for excellent customer service experience in the ANZ region.The TCSR will have frequent interactions with internal stakeholders such as sales and operational teams (factories) within the organisation.To provide the highest possible level of service, the TCSR will have to...
-
Customer Service Representative
vor 2 Wochen
Melbourne, Österreich Cke Restaurants VollzeitTHE IDEAL CANDIDATEAre you a passionate Customer Service Representative looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience Officer, you'll be the face of Scape, delivering top-notch service and support to our residents and...
-
Customer Service Representative Vic – Melbourne
vor 3 Wochen
Melbourne, Österreich Timberlinkaustralia Vollzeit2/37 Dalmore Drive Customer Service Full time About Timberlink:Timberlink Australia & New Zealand is a sustainable leading softwood timber products manufacturing and distribution business, employing over 600 people.Our world class manufacturing sites are located close to some of the best renewableplantation pine resources in the world - Bell Bay in Tasmania...
-
Customer Service Representative
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitTHE IDEAL CANDIDATE Are you a passionate Customer Service Representative looking to join a team of legends?If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience Officer, you'll be the face of Scape, delivering top-notch service and support to our residents and...
-
Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Commonwealth Bank VollzeitPlease note that rosters are predetermined.Before applying please ensure you are available to cover the following roster.Part Time Roster (26 hours per week):Monday: 12.00pm - 4.00pmTuesday: 12.00pm - 4.00pmWednesday: 12.00pm - 4.00pmThursday: 9.30am - 4.00pmFriday: 9.30am - 4.00pmDo work that mattersAs the public face of CommBank, the Retail Banking...
-
Customer Service Representative Vic – Melbourne
Vor 4 Tagen
Melbourne, Österreich Tideri Jobbörse Vollzeit2/37 Dalmore Drive Customer Service Full time About Timberlink: Timberlink Australia & New Zealand is a sustainable leading softwood timber products manufacturing and distribution business, employing over 600 people.Our world class manufacturing sites are located close to some of the best renewableplantation pine resources in the world - Bell Bay in Tasmania...
-
Customer Service Representative Vic – Melbourne
Vor 7 Tagen
Melbourne, Österreich Tideri Jobbörse Vollzeit2/37 Dalmore Drive Customer Service Full time About Timberlink: Timberlink Australia & New Zealand is a sustainable leading softwood timber products manufacturing and distribution business, employing over 600 people.Our world class manufacturing sites are located close to some of the best renewableplantation pine resources in the world - Bell Bay in Tasmania...
-
Technical Service Representative
vor 3 Wochen
Melbourne, Österreich Sandvik VollzeitTechnical Service Representative Location: Australia, QLD, Mount Isa Time Type: Full time Posted On: Posted Yesterday Job Requisition ID: R0069511 About Us DSI Underground, a Sandvik Company, is the world's leading supplier of ground support products, systems and solutions for the underground mining and tunnelling industry.Our market-leading brands cover...
