Operational Support Coordinator

vor 2 Wochen


Sydney, Österreich Total Resource Solutions Vollzeit

Operational Support / Service Delivery CoordinatorWe are seeking an experienced and detail-oriented Operational Support Coordinator to join our client's large agile team. This role focuses on providing essential support for operational issues, coordinating with cross-functional teams to ensure seamless service delivery, and implementing process improvements.Key AccountabilitiesOperational Support & Issue ResolutionAct as a critical point of contact for operational issues, troubleshooting and providing timely resolution.Monitor system and service performance, identifying and escalating issues as needed.Maintain effective documentation of issues and resolutions, ensuring knowledge is shared and accessible across the team.Service Delivery CoordinationCollaborate with the squad to ensure alignment on service delivery objectives and timelines.Facilitate communication and coordination across teams to support ongoing projects and daily operations.Monitor and manage service delivery metrics, providing insights to improve efficiency and effectiveness.Stakeholder ManagementWork closely with internal stakeholders, including Product, Engineering, and Support teams, to align on priorities and maintain high standards of service delivery.Liaise with external partners and vendors to ensure smooth operational processes and timely issue resolution.Process ImprovementIdentify areas for improvement within operational processes, recommending and implementing solutions to enhance efficiency and service quality.Support change management activities, including training and documentation updates, to ensure a smooth transition for all team members.Selection Criteria2+ years of experience in operational support, service delivery, or a similar role.GDS systems knowledge is highly desirable.Understanding of IT service management (ITSM) frameworks and methodologies.Proficiency in monitoring tools, ticketing systems, and service management software (e.g., ServiceNow).Strong troubleshooting skills with the ability to quickly diagnose and resolve operational issues.Excellent communication and coordination skills, with the ability to work independently and effectively with cross-functional teams.Strong organisational skills, capable of managing multiple tasks simultaneously.Problem-solving mindset, proactive, and driven to improve operational processes.If you have the relevant skills and experience, please apply now with your up-to-date CV (in Word format).
#J-18808-Ljbffr



  • Sydney, Österreich Total Resource Solutions Vollzeit

    Operational Support / Service Delivery Coordinator We are seeking an experienced and detail-oriented Operational Support Coordinator to join our client's large agile team.This role focuses on providing essential support for operational issues, coordinating with cross-functional teams to ensure seamless service delivery, and implementing process...


  • Sydney, Österreich Tideri Jobbörse Vollzeit

    Operational Support / Service Delivery Coordinator We are seeking an experienced and detail-oriented Operational Support Coordinator to join our client's large agile team.This role focuses on providing essential support for operational issues, coordinating with cross-functional teams to ensure seamless service delivery, and implementing process...

  • Support Coordinator

    vor 1 Monat


    Sydney, Österreich Glory Support With Care Vollzeit

    Aged & Disability Support (Community Services & Development) Full time About the Role We're looking for a Support Coordinator to join our team and contribute to our mission to build a more inclusive and equitable world for all.If you're an organised multi-tasker with excellent written and verbal skills and a desire to empower people with information and a...

  • Support Coordinator

    vor 1 Monat


    Sydney, Österreich Glory Support With Care Vollzeit

    Aged & Disability Support (Community Services & Development)Full timeAbout the RoleWe're looking for a Support Coordinator to join our team and contribute to our mission to build a more inclusive and equitable world for all.If you're an organised multi-tasker with excellent written and verbal skills and a desire to empower people with information and a sense...

  • Gse Support Coordinator

    vor 2 Monaten


    Sydney, Österreich Dnata Travel Group Vollzeit

    ABOUT THE ROLEWe are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team. This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...


  • Sydney, Österreich Dnata Travel Group Vollzeit

    ABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team. This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...


  • Sydney, Österreich Tideri Jobbörse Vollzeit

    ABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team.This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...

  • Gse Support Coordinator

    vor 2 Monaten


    Sydney, Österreich Tideri Jobbörse Vollzeit

    ABOUT THE ROLE We are seeking a dedicated and skilled GSE Support Coordinator to join our dynamic team.This role is crucial in ensuring that dnata effectively manages ground service equipment (GSE), acting as a key liaison between operations, maintenance providers, vendors and other stakeholders.The GSE Support Coordinator will support all functions related...

  • Grants Coordinator

    vor 2 Wochen


    Sydney, Österreich Ozharvest Food Rescue Coordinator Sa Vollzeit

    DescriptionAbout OzHarvest:OzHarvest is a leading food rescue organisation on a mission to 'Nourish our Country' by stopping good food from going to waste and delivering it to charities that help feed people in need. Through our education programs and our advocacy work, we hope to inspire others to change their behaviour and help reach the national target of...

  • Grants Coordinator

    vor 2 Wochen


    Sydney, Österreich Ozharvest Food Rescue Coordinator Sa Vollzeit

    DescriptionAbout OzHarvest: OzHarvest is a leading food rescue organisation on a mission to 'Nourish our Country' by stopping good food from going to waste and delivering it to charities that help feed people in need.Through our education programs and our advocacy work, we hope to inspire others to change their behaviour and help reach the national target of...


  • Sydney, Österreich Iress Vollzeit

    Operational Support OfficerLocations: Wollongong, Sydney, MelbourneTime Type: Full timePosted on: Posted 30+ Days AgoJob Requisition ID: V-09140See yourself being part of a large, transformational change?This could be the role for you!At Iress, we make things happenWe believe technology should help people perform better every day.Since our beginning in 1993,...


  • Sydney, Österreich Beaumont People Vollzeit

    NDIS Support Coordinator Full-time permanent position Located in Hurstville (2220) with hybrid WFH Flexibility Offering competitive remuneration | $43-44 per hour + Super; determined by experience level About Our Client: Beaumont People are proud to partner with a decorated for-purpose accommodation, disability, and community care organisation that has...


  • Sydney, Österreich This Is An It Support Group Vollzeit

    We are seeking an exceptional Change and Operational Readiness Manager to join the Reserve Bank of Australia's Banking team. You will play a pivotal role in driving our digital payment strategy in line with the Government's strategic plan for Australia's payments system.Working within our Banking department, you will lead the development and delivery of...

  • Operational Support

    vor 4 Wochen


    Sydney, Österreich Hsbc Vollzeit

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity.We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.We bring together the people, ideas and capital that nurture progress and growth,...

  • Operational Support

    vor 3 Wochen


    Sydney, Österreich Hsbc Vollzeit

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity.We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.We bring together the people, ideas and capital that nurture progress and growth,...

  • Operational Support

    vor 3 Wochen


    Sydney, Österreich Hsbc Vollzeit

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity.We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity.We bring together the people, ideas and capital that nurture progress and growth,...


  • Sydney, Österreich Lake Macquarie & Newcastle Suicide Prevention... Vollzeit

    Reports to: NDIS Manager The Support Coordinator plays an integral role for NDIS participants in interpreting their NDIS plan, assisting them to establish the supports in their plan and develop their capacity over time to coordinate and manage their own supports. Primary Objectives Assist NDIS participants to: Implement their plan and increase their capacity...

  • Support Coordinator

    vor 2 Monaten


    Sydney, Österreich Tideri Jobbörse Vollzeit

    Sydney, Australia | Posted on 01/09/2024 We specialise in providing professional in-home care services for participants under the National Disability Insurance Scheme (NDIS) and My Aged Care.Through level 2 and 3 support coordination, we assist individuals in achieving their identified plan goals and help them gain access to the needed programs and support...

  • Support Coordinator

    vor 2 Monaten


    Sydney, Österreich 1300Helpers Vollzeit

    Sydney, Australia | Posted on 01/09/2024 We specialise in providing professional in-home care services for participants under the National Disability Insurance Scheme (NDIS) and My Aged Care. Through level 2 and 3 support coordination, we assist individuals in achieving their identified plan goals and help them gain access to the needed programs and...

  • Board Coordinator

    Vor 5 Tagen


    Sydney, Österreich This Is An It Support Group Vollzeit

    About Company Matters (part of MUFG Pension & Market Services)Founded in 2006, Company Matters is Australia's largest team of governance professionals, offering unparalleled expertise in corporate governance, legal, and company secretarial services. With over 300 years of combined experience across our 20 practitioners, we deliver trusted advice and...