Home - Claims Administrator
vor 14 Stunden
** Multiple roles - two positions to be filled ** What you do To manage Insurance Repair claims and ensure our Builders and Trades meet required claim KPI's including timelines, cost, customer service and scope accuracy.
The key focus of the team is Performance, Relationship between the building/ trade partners and Allianz Partners.
Key Responsibilities include: Client Accountabilities: To ensure the highest standard in all contacts and interactions with the Internal and External stakeholders (written / phone / face to face).Handle and resolve complaints in a professional manner whilst striving for a win / win outcome.
Outcome to be achieved whilst demonstrating the Allianz People Attributes.Provide quality follow through and excellence in service in all dealings with customers and client companies.Actively engage in Work Health and Safety activities to ensure our network act in line with the AzP & Client WHS expectations.To monitor repair costs and identify opportunities to drive down repair costs.Ensure relevant costs are paid and client billed correctly.These outcomes are to be achieved whilst demonstrating the Allianz People Attributes.Culture: Our culture underpins who we are as an organisation, how we do business and how we interact with the wider community.As a Small Repair Network Administrator within this business, you must continue to act as a role model with the below values underpinning your decision and actions.Monitor claims having regard to the validity of the claim, the circumstances surrounding the claim and cost containment.Coach builders in report writing and required documentation.Ensure Builders meet the required service levels are finalised as expediently as possible.Ensure that cost savings are implemented in all appropriate situations.Provide regular reports on provider performance.Management of Workload: Provide honest and fair assessment of status of workload to management.Be prepared to be agile in a dynamic environment.Utilise highly refined time management skills.What you bring Property Claims experience. Provides superior customer service to both internal and external customers.Proactively manage a diverse portfolio of home claims end to end.Minimum 2 years' experience & knowledge in the property claims insurance sector.Understanding of GICOP and other insurance industry regulations and standards.Ability to multi-task, prioritise, and work in a fast-paced environment.Excellent communication skills (both written and verbal).Experience with solving problems and handling conflicts.Confidence to learn, access and use different systems and software.Strong attention to detail.A team player attitude, with a focus on supporting and respecting others.Problem Solving and Decision Making Skills: Able to make decisions swiftly and put decisions into practical use.Communication Skills: Ability to communicate, influence and build effective relationships at all levels of the business.Background in property Claims management and desktop assessing is advantageous.Understanding of ability manage WHS requirements in the building industry.An intuitive thinker – able to adapt and tailor communications to appropriate audiences.Proven written and verbal communication skills.Professional Approach: Proven high level of professionalism, maturity and candour in daily work ethic.Demonstrated ability to deliver results in a high pressure environment.Demonstrated ability to work under pressure including the ability to achieve outcomes, prioritise work, meet deadlines, retain personal motivation and tolerance.Professional presentation.Ability to work autonomously and within a team: Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision making skills.Proven ability to work effectively as part of a team.Ability to work in a co-operative manner with other team members and departments.Works within a team environment, treating all team members with care and respect and assisting other team members as needed.Encourage and support new team members.Be prepared to assist other members of the organisation as required or requested.To work within a team structure in achieving key performance indicators and objectives, and to be highly focussed in achieving these.What we offer Our employees play an integral part in our success as a business.
We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs.
All that in a global environment where international mobility and career progression are encouraged.
Caring for your health and wellbeing is key priority for us.
This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
#J-18808-Ljbffr
-
Home - Claims Administrator
vor 14 Stunden
Brisbane, Österreich Allianz Popular Sl. Vollzeit** Multiple roles - two positions to be filled **What you doTo manage Insurance Repair claims and ensure our Builders and Trades meet required claim KPI's including timelines, cost, customer service and scope accuracy.The key focus of the team is Performance, Relationship between the building/ trade partners and Allianz Partners.Key Responsibilities...
-
Team Leader
Vor 4 Tagen
Brisbane, Österreich Randstad VollzeitAdd expected salary to your profile for insightsLead Complaints & High Care Team - Home Claims | Global InsurerAre you ready to lead and inspire a high-performing team in one of the fastest-growing global insurers?We're seeking a dynamic leader with a deep understanding of Home Insurance or experience in insurance claims Dispute Resolution to manage and...
-
Randstad | Team Leader
vor 13 Stunden
Brisbane, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights Lead Complaints & High Care Team - Home Claims | Global Insurer Are you ready to lead and inspire a high-performing team in one of the fastest-growing global insurers?We're seeking a dynamic leader with a deep understanding of Home Insurance or experience in insurance claims Dispute Resolution to manage and...
-
Contract Administrator
vor 3 Wochen
Brisbane, Österreich Contec Recruitment Pty Ltd VollzeitUp to $175k depending on the level of experienceThis opportunity is truly unique! It will provide experience in the construction industry that not many can offer.The CompanyOur client is a construction company committed to uncompromising excellence in every project. Working closely with leading architects and designers to deliver iconic designs and superior...
-
Claims Service Specialist
vor 1 Monat
Brisbane, Österreich Nutrien Ag Solutions Limited VollzeitThe leading agribusiness in Australia with a rich 180-year history.Professional development opportunities & Competitive salary package.Eight Mile Plains, QLD (Flexible locations are available for the right candidate).We are currently recruiting for a Claims Service Specialist to join our insurance team on a full-time permanent basis. In this role, you will...
-
Program Administrator
vor 4 Wochen
Brisbane, Österreich My Home Care Group VollzeitWe are looking for a Program Administrator, with a desire to make a difference.Play an important role with a company who cares.Generous salary with benefits & perks.Develop your career at the leading Provider in the Home Care Package Industry.At the myHomecare Group, you will be part of a team of likeminded individuals across the country who support older...
-
Contract Administrator
vor 3 Wochen
Brisbane, Österreich Contec Recruitment Pty Ltd VollzeitUp to $175k depending on the level of experienceThis opportunity is truly unique! It will provide experience in the construction industry that not many can offer. The Company Our client is a construction company committed to uncompromising excellence in every project. Working closely with leading architects and designers to deliver iconic designs and...
-
Warranty Administrator/ Data Entry
vor 4 Wochen
Brisbane, Österreich Michael Page Australia VollzeitBrilliant 3-month contract for a Data Entry/ Warranty Administrator Candidate!Build your skillset, work for a large corporatisation in Brisbane!About Our Client As the Warranty Administrator you will be employed under Michael Page's payroll, working for one of our key clients based in Brisbane.Job Description Email Management: Efficiently monitor and filter...
-
Warranty Administrator/ Data Entry
vor 4 Wochen
Brisbane, Österreich Michael Page Australia VollzeitBrilliant 3-month contract for a Data Entry/ Warranty Administrator Candidate!Build your skillset, work for a large corporatisation in Brisbane!About Our ClientAs the Warranty Administrator you will be employed under Michael Page's payroll, working for one of our key clients based in Brisbane.Job DescriptionEmail Management: Efficiently monitor and filter a...
-
Claims Advisor
vor 1 Monat
Brisbane, Österreich Bolton Clarke VollzeitFull-time, Kelvin Grove 2 days per week, flexible WFH 3 days per week.Australia's largest NFP provider of Health and Aged Care services Generous salary packaging - up to $18,550 per annum tax free About Us Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing.With RSL Queensland and the...
-
Senior Contracts Administrator
vor 1 Monat
Brisbane, Österreich Australian Rail Track Corporation VollzeitAdd expected salary to your profile for insightsAbout Inland RailThe Inland Rail Program is a 1600km rail infrastructure project stretching from Brisbane to Melbourne incorporating new and existing rail track.The program includes the upgrading of existing standard gauge track, the enhancement of existing standard gauge track to cater for double stacking and...
-
Contract Administrator
vor 4 Wochen
Brisbane, Österreich Airswift VollzeitOur client is a leading tier 2 builder who has an excellent reputation within the construction industry in Queensland. They have a solid pipeline of projects heading into 2025 and a stable high performing team in Brisbane.They are well known for the high quality of work they deliver as well as staff retention, job security and work-life balance. They focus...
-
Contec Recruitment | Contract Administrator
vor 3 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitUp to $175k depending on the level of experience This opportunity is truly unique!It will provide experience in the construction industry that not many can offer.The Company Our client is a construction company committed to uncompromising excellence in every project.Working closely with leading architects and designers to deliver iconic designs and superior...
-
Contracts Administrator
vor 1 Monat
Brisbane, Österreich Construction & Development VollzeitContracts Administrator29/11/24Construction & DevelopmentBrisbanePermanent / Full TimeAbout the companyOur client is an award-winning business delivering projects to residential clients and light commercial across SEQLD.A proven performer over time, this company is able to offer tailored service to their clients, has a dedicated team of employees,...
-
Contracts Administrator
vor 1 Monat
Brisbane, Österreich Found People VollzeitContracts Administrator29/11/24Construction & DevelopmentBrisbanePermanent / Full TimeAbout the companyOur client is an award-winning business delivering projects to residential clients and light commercial across SEQLD. A proven performer over time, this company is able to offer tailored service to their clients, has a dedicated team of employees,...
-
Contract Administrator
vor 1 Monat
Brisbane, Österreich Airswift VollzeitOur client is a leading tier 2 builder who has an excellent reputation within the construction industry in Queensland. They have a solid pipeline of projects heading into 2025 and a stable high performing team in Brisbane.They are well known for the high quality of work they deliver as well as staff retention, job security and work-life balance. They focus...
-
Contracts Administrator
vor 1 Monat
Brisbane, Österreich Found People VollzeitContracts Administrator29/11/24Construction & DevelopmentBrisbanePermanent / Full TimeAbout the companyOur client is an award-winning business delivering projects to residential clients and light commercial across SEQLD. A proven performer over time, this company is able to offer tailored service to their clients, has a dedicated team of employees,...
-
Contracts Administrator
vor 11 Stunden
Brisbane, Österreich Design & Build Recruitment VollzeitContracts AdministratorAre you a skilled Contracts Administrator looking to work on a significant commercial new build project?Design & Build Recruitment is recruiting for one of our trusted partners.Our client has a national presence, well-established and quality local subcontractor relationships.They are a leading tier 3 head contractor.In addition, due to...
-
Specialist, Ctp Claims
vor 7 Stunden
Brisbane, Österreich Insurance Australia Group Limited VollzeitWe're ready for you!Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist.Your Role We have a great contract opportunity for a Compulsory Third Party Claims Specialist to join the CTP Claims Health and Recovery team.You'll manage a portfolio of complex compulsory third party claims with delivery timeframes to work...
-
Senior Claims Administrator
vor 2 Wochen
Brisbane, Österreich Recruitment Partners VollzeitWhat is the opportunity?This is an exciting NEWLY created opportunity due to growth of the business! You will be responsible for managing insurance repair claims. The focus will be performance and the relationship between the trade partners and our client.What are we looking for?You will have solid administration skills as well as excellent customer service...
