Field Engineer
vor 1 Monat
Job Description
As a Field Engineer, you will provide a wide range of hands-on field engineering services to support the government and energy/minerals business, assisting the formulation, delivery and implementation of solutions to customers' requirements to achieve Total Customer Satisfaction.
Responsibilities
The Field Engineer role responsibilities will include the types of activities listed below:
Manage and/or perform implementation of communication system solutions and services which satisfy the requirements of the customer, end user and operator.
Provide technical support for Solution Staging, as required.
Lead or participate in Factory Acceptance Test (FAT) while coordinating the technical aspects of the acceptance testing.
Responsible for the installation, integration, testing, and commissioning of MSI and 3rd party solutions (with support from supplier/vendor).
Troubleshooting of technical issues during project implementation.
Responsible for on-site Acceptance Tests, while coordinating the technical aspects of the acceptance testing.
Update of technical documentation and technical change management.
Provide technical support during all project phases through to handover to Support organisation.
Attend customer meetings, status updates, provide project reporting.
Provide on-site or remote support to the customers and partners.
Responsible for self development through an agreed training plan, experience and knowledge transfer.
Leading the field deployment and day-to-day activities: Deploying, Configuring, commissioning, Testing and troubleshooting systems and solutions.
Knowledge transfer from the design team to the implementation team and customer. Coordinate the interface between design and implementation.
Identifies and mitigates technical risks; develops and implements risk mitigation plans and recommends corrective actions.
Interface, communicate, and coordinate the customer, partner, sub-contractor on project deployment and best practices where required.
Ensure the project is delivered to the Motorola Solutions Quality, Health and Safety standards.
Conducts technical implementation assessments directly with end users and project team.
Acts as the primary technical interface to ensure that the contract deliverables are fully understood and actioned.
You will be responsible for:
Providing system troubleshooting, diagnostic and rectification of technical issues in Motorola Solutions radio communications products and third-party equipment (microwave, multiplexer, RF antenna and power systems) within defined service levels.
Carry out a variety of tasks and modify, repair, maintain, upgrade and install communication systems, equipment, parts and accessories.
Conduct "on-air tests" in accordance with customer operational environment.
Attend sites (metro and remote) for scheduled Preventive Maintenance Inspections (PMI) using documented procedures and processes.
Participating in a standby roster, 24x7 operation.
Complete and maintain written, electronic records and paperwork associated with work performed.
Ensure all operational documentation/systems remain up-to-date and relevant.
Basic Requirements
Education and Qualifications
Essential:
Year 12 – VCE or equivalent.
Recognized Electrical Technician Course(s).
Basic RF Cabling / Two Way Radio training.
Cabling License (ACMA - Open).
It will also be beneficial (not mandatory) if you have:
Diploma or degree in Engineering (Electrical) or related discipline.
Industry recognized certification e.g.: (Aviat / NSN / Cisco / HP/ VMware).
Cabling Certification/OTJ training.
Transmission Systems Training.
Experience and Skills
Essential:
High level of understanding with wired/wireless communication systems and IP Networks.
3+ years experience with a wide range of communications products and systems including system installation, commissioning and exposure to customer issues.
Analysis and fault-finding skills on a systems level.
Participate in an on call roster system.
It will also be beneficial (not mandatory) if you have:
Detailed knowledge of Microwave Linking Systems (Aviat / NSN).
Detailed knowledge of WAN technologies, routing & encryption (Cisco / HP / Telstra GWIP).
Inclusion & Diversity
At Motorola we are proud of the diversity of our people. Motorola is committed to providing equal employment opportunities and is a proud sponsor of Females in Information Technology & Telecommunications.
Travel Requirements
25-50% Relocation Provided: None. Position Type: Experienced. Referral Payment Plan: Yes.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email.
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