Senior Associate, Business Analyst

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part-time work, or job sharing.

Permanent full-time Sydney hybrid working Fantastic opportunity to join Westpac Institutional Bank in the GTS One Platform program GTS (Global Transaction Services) provides transaction banking, client experience, and solution implementation for large corporate and institutional customers as well as manages the bank's payment networks, the regulatory and payments strategy agenda, and the end-to-end payments operations including clearing and settlements.

GTS is on a journey to deliver a digital banking platform for the future.
Aimed at Westpac's institutional customer segment, the platform will provide digitisation of the working capital cycle and deliver a real-time corporate treasury through faster payments, real-time liquidity optimisation, cash flow forecasting and data monitoring.
All through a seamless digital front-end customer experience.

How will I Help?

As a Senior Associate Business Analyst, you will be responsible for capability/feature analysis and design to support the product owner and work closely with the developers and testers to deliver high-quality outcomes.
Sitting within the Real-Time Treasury Platform product squad of the Westpac One Core program, you will work off a prioritised backlog to deliver business value and outcomes under an Agile methodology.
You will also fulfil the primary function of product management and product development, requiring strong partnerships with technology, platform vendors, operations, sales, risk, legal and client servicing.

Furthermore, you will be the key link working across business and the Agile delivery team to articulate and translate requirements into user stories and acceptance criteria for the developers and testers.
They will represent the Product team and wider business requirements in the Agile scrums as well as manage delivery prioritisation within the Agile delivery framework.

Other key accountabilities include:
Collaborate with key cross-functional stakeholders, product and service owners, vendors and squad members to understand and prioritise business requirements.
Facilitate workshops to elicit and document user stories, acceptance criteria, and project scope using Agile principles.
Own the elaboration of user stories and design and delivery tasks; work with key stakeholders to execute the backlog.
Utilise Jira as a tool to manage projects and workflows efficiently, including creating and updating user stories, tasks, backlogs and sprints.
Facilitate Agile ceremonies, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives, to foster transparency and continuous improvement.
Employ Agile practices to break down complex features into manageable tasks and guide squad members.
What's in it for me?

You'll play a significant part of the future of a business that has been around for over 200 years.
Our purpose is to create better futures together.
So, we'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

To be successful you will have the following:
In-depth knowledge of the transaction banking domain.
Experience in deposit & cash management products, digital corporate banking channels and transaction banking platforms will be highly regarded.
Demonstrated experience in Agile practices, including backlog management and prioritisation, as well as user story definition and refinement.
Demonstrated experience in end-to-end technology delivery, covering design, build, test and implementation.
Business Analyst with experience in business process improvement/re-engineering, data analysis, value chain/process mapping, business high-level requirements/user stories/system functional/non-functional requirements gathering.
Proven experience in performing E2E business analysis tasks, from requirements gathering to solution implementation.
Strong facilitation and elicitation skills, with a track record of successfully conducting workshops and extracting critical insights.
Strong and diverse experience in large projects, forming requirements, planning delivery milestones, user stories, process engineering and creation/management of project artefacts.
Stakeholder Management and Communication: Identify stakeholders and develop and maintain collaborative working relations; elicit and analyse business requirements involving participants from senior management to business users.
Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines.
Ability to facilitate workshops to elicit and document user stories, acceptance criteria, and project scope using Agile principles.
Utilise Jira as a tool to manage projects and workflows efficiently, including creating and updating user stories, tasks, backlogs and sprints.
Employ Agile practices to break down complex projects into manageable tasks and guide squad members.
Continuously improve Agile processes, foster transparency, and promote a collaborative work environment.
What's it like to work there?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.

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At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email
Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email
Job Info Job Identification 54573 Job Category Transformation and Continuous Improvement #J-18808-Ljbffr