Front Office Supervisor
Vor 7 Tagen
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
GO WHERE NO TWO DAYS ARE THE SAME At Travel + Leisure Co., we go further as a team.
We believe in the impact of a helping hand and the power of vacations.
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Club Wyndham Port Douglas team as the Front Office Supervisor today
How You'll Shine To actively contribute to this global company's vision to put the world on vacation, as a Front Office Supervisor you are responsible for ensuring the efficient day-to-day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.
You will also be responsible for building, developing, training, and leading a team proactively to promote high levels of customer service.
What You'll Bring To be considered for this great opportunity it is essential that you have the following skills and attributes:
Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor, or Duty Manager (3 years)Knowledge of hotel property management systems, Opera preferredEvents experience highly regardedExcellent communication skills, written, verbal, and active listeningDetail-focused with an organised approach and ability to multitaskPositive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectationsExceptional time management skills and the ability to work under pressureStrong negotiation and problem-solving skillsProficiency in using a computer and Microsoft Office applicationsBookkeeping/finance experience is highly regardedImmaculate presentation and grooming standardsAbility to work a flexible roster, including weekends and school and public holiday periodsThe capability to work in a fast-paced environment both as part of a team and autonomouslyHow You'll Be Rewarded Build your career with a value-driven organisation that promotes continual growth and development for its people.
Some of our many benefits on offer include:
Subsidised private health insuranceProfessional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandWhere Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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