Counselling Service Navigator/Team Leader
vor 2 Wochen
Counselling Service Navigator/Team Leader Job posted: 09/10/2024 Organisation: Department of Families, Fairness and Housing Occupation: Projects Reference: VG/DFFH/CFD/739298 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.
The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated.
All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs.
THE ROLE This position will lead a small team preparing for implementation and delivering the Counselling and Psychological Care (CPC) components of Redress for Historical Institutional Abuse (Redress) and the National Redress Scheme for people who have experienced institutional child sexual abuse (the National Scheme).
Working closely with people with lived and living experience and support services, the Counselling Service Navigator (Team Leader) will lead implementation and delivery of the CPC functions of Redress and the National Scheme and adapt policy, program documentation and processes to support delivery of these functions.
Additional key components of the role include contributing to the development and delivery of trauma-informed processes and procedures to implement Redress and deliver high-quality services.
This position will work collaboratively with colleagues across the Department of Families, Fairness and Housing, support services, other government departments, senior executives, facilitators as well as people who have experienced institutional child abuse and neglect to provide trauma-informed support to participants who choose to engage in restorative engagement processes.
Please note: this position requires dealing with sensitive material that can be emotionally challenging; this role will best suit a candidate who has current experience dealing with sensitive and distressing material and is both resilient and empathetic.
ACCOUNTABILITIES INCLUDE Effectively supervise and provide leadership to a team of employees by:leading and supporting individuals to achieve their potential and contribution to organisational goals and outcomes modelling behaviours integral to good people management and departmental values where relevant, managing and monitoring specific improvement objectives in annual improvement plans relating to the area of responsibility pro-actively building and maintaining positive relationships with peers and stakeholders across the organisation.
Provide a point of contact for people who contact Redress and the National Scheme and provide them with information, referrals, support and advice as required.
Provide trauma-informed support to people who contact Redress building safety and trust throughout the process.
Please open the position description to read more.
COVID-19 VACCINATION The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice , given their individual circumstances.
As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal.
Applicants are encouraged to apply online.
Attachments can be uploaded in.doc,.docx,.pdf,.txt or.rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Please apply to submit your interest in this position.
Job type: Full time / Until 1 June 2026 Job classification: VPSG5 Contact: #J-18808-Ljbffr
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