Field Service Technician
vor 1 Monat
Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation.
Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).
Explore more on Cubic.com.Job Details:The Field Service Technician provides front line support of Automated Ticketing Systems and provides a fast response maintenance service to all users throughout the network.
Responsibilities include scheduled preventative maintenance and remedial maintenance on local/wide area networks; software rollouts, and vandalism call outs to ensure an effective and efficient ticketing system that operates at its optimum performance level.
This position typically works under general supervision and direction.Essential Job Duties and Responsibilities:Interact effectively with internal and external stakeholdersPerform varied technical duties involving the use of a wide range of procedures and tools, including remedial and preventative maintenance of customer equipment and assets on either fixed OR mobile assetsApply specialised technical knowledge to problem solve difficult or complex situationsMay operate diagnostic systems to debug and isolate complex faults to component levelResolve complex/critical failure situationsReport to supervisors or other responsible personnel any potential non-conformance or problemsFollow specific verbal/written instructions relating to work assignmentsBe responsible for quality of work performedMaintain service records or reports in accordance with Company proceduresResolve verbal and written customer technical enquiriesMaximize productive output by efficient use of time and materialsProvide new system installation and system upgradesSuggest ways of improving methods and procedures to meet the quality policy objectives of the CompanyReport all WHSE incidents, potential hazards, near misses and accidentsGeneral Duties and Responsibilities:Comply with Cubic's Quality Management SystemComply with Cubic Occupational Health, Safety and Environment policies and proceduresComply with security in accordance with established policies and procedures of the organizationsComply with Cubic Human Resources ProceduresOther duties as requestedMinimum Job Requirements:Qualifications:Essential:WH&S general induction cardRIW card (Rail Induction Worker) for fixed asset workers onlyDrivers' licenseWorker Type:Employee#J-18808-Ljbffr
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