Program Support Lead

Vor 5 Tagen


Perth, Österreich Department Of Climate Change, Energy, The Environment And Water Vollzeit

Department of Climate Change, Energy, the Environment and Water – Perth WA
Who we are
The department's ICT Division has spent the last 12-months achieving significant milestones that have kicked off a transformational journey focused on laying the foundation for a technologically advanced, secure, and independent ICT environment that is adaptable, innovative, and capable of supporting the diverse needs of our internal and external customers.
Our people are passionate about collaboratively finding best-fit solutions, that continuously improve our digital service delivery, secure and stabilise our IT environment, and streamline the interactions that support the department's delivery of government priorities.
The ICT Business and Governance Branch is responsible for key enabling functions that underpin our ICT strategic planning, investment, purchases, governance, communications and operational workforce, working broadly across the division and the department.
Our ICT Business Solutions and Security Branch is responsible for the delivery of the ICT business solutions lifecycle from design to sustainment, as well as the department's cyber security – adopting a security by design approach to solutions - and artificial intelligence capability.
The ICT Operational Services and Infrastructure Branch is responsible for the delivery and support of ICT services across the department, portfolio agencies and to Ministers.
Responsibilities include network security and support, the delivery, deployment and support of remote and field ICT and critical incident response.
The ICT Project Management Office (PMO) sets and oversees the project delivery standards that supports ICT project managers and facilitates consistent delivery and status reporting services increasing visibility to the ICT Executive Team and relevant Committees.
Through informed reporting the PMO also provides valued information to assist senior executives in their decision making.
The ICT Governance, Communications and Workforce Team help enable the division to manage its key governance arrangements and obligations; while ensuring the division has the operational workforce and capability it needs to deliver digital services across the portfolio.
The team also ensure end user ICT capability, knowledge base, change management and communications out to over 5,000 ICT users.
The key duties of the position include: APS 6 – Program Support Lead (ICT Project Management Office):
Provided administrative management support for the delivery of PMO governance and reporting requirements.Undertake project reporting assurance and compliance activities.Deliver updates to project management templates, processes, guidance and materials.Manage the project manager (PM) operational resources & project assignment – issuing project assignments to PMs, tracking their assignments start and end dates, ensuring capacity to meet current and future demand for project managers.On-board Project Managers into the PMO, methodology, practices and processes (as required).Identification, coordination and deliver support training to Project Managers.Assist in uplifting the project management maturity and practices across the division.Response management of requests via a shared mailbox.Contribute to a safe, inclusive and healthy work environment by taking personal accountability and identifying and reporting incidents, hazards and injuries in accordance with the department's policy and procedures. APS 6 – Program Support Lead (ICT Governance, Communications and Workforce)
Provide governance secretariat support to relevant Executive Committees.Deliver regular reports to key forums, Executive Committees and senior executives.Support the continual delivery of the divisional operational workforce plan.Build, implement and report against, our ICT talent management strategy.Support the design and delivery of capability uplift programs within the division.Support the delivery, monitoring and report of ICT APS recruitment activity across the division.Design and delivery of communication and change products for ICT projects, programs and business as usual.
This includes developing a range of creative items like microclip videos and other communication products.Deliver important communication and briefing products including – organisational updates, news alerts, our ICT divisional intranet page, committee papers, and Executive newsletters and emails.Support the contract management and administrative management, of key engagement products on offer across the department, including Slido and Mural.Deliver key end user Knowledge Base products in our ServiceNow platform (known as DCCEEW Connect).Contribute to a safe, inclusive, and healthy work environment by taking personal accountability and identifying and reporting incidents, hazards and injuries in accordance with the department's policy and procedures. Eligibility Citizenship - To be eligible for employment with the Department of Climate Change, Energy, the Environment and Water you must be an Australian citizen.Security Clearance - This position requires a Baseline Vetting security clearance.
You will be required to obtain and maintain a clearance at this level.Pre-employment Check - your suitability for employment will be assessed through a pre-employment screening process.
This process includes a requirement to undergo and satisfy a National Police Check, referee checks, character clearance and where required a pre-employment medical assessment, specified mandatory qualifications validation, and a probation period of 6 months will apply for new engagements to the APS.Notes We currently have two vacancies available for immediate filling in any Australian capital city.
A merit pool for filling the same or similar positions in any location in Australia may be established at the conclusion of this selection process.
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