Team Lead Customer Service Center
vor 7 Stunden
HRS AS A COMPANYHRS is reinventing the way businesses and governments work, stay and pay in today's dynamic global marketplace.
HRS' advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.Beyond cost savings in the global post-pandemic economy, HRS clients gain from an unrivaled focus on essential aspects including safety, security and satisfaction.HRS is also recognized for its award-winning Green Stay Initiative, technology that helps corporate hotel programs achieve their NetZero targets, and its groundbreaking Crew & Passengers Solution, which leverages automation to elevate experiences for air and rail operations.Founded in 1972, HRS works with 35 percent of the global Fortune 500, as well as the world's leading hotel chains, regional hospitality groups and payment providers.BUSINESS UNIT POSITIONWe are looking for a Sydney based Team Lead Customer Service Center (all genders) responsible for management of Customer Services Consultants who are grouped in designated teams and to ensure the highest levels of customer service are delivered to clients while the relevant Service Level Agreements (SLAs) are met.CHALLENGEProvides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.Assists management with hiring processes and new team member training.Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.Develops strategies to promote team member adherence to company regulations and performance goals.Conducts team meetings to update members on best practices and continuing expectations.Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...Professional experience in the customer service industry, with dispute management and resolution preferably.Experience working with customers via telephone and email, with the ability to maintain professionalism and sensitivity on all correspondence.Solutions-focused with acute attention to detail; ability to solve complaints like a puzzle, i.e.
arranging all parts quickly and solving them appropriately, achieving a positive outcome.Good PC skills and competence in working with IT applications.Willingness to work within a team environment and take responsibility for your work.Flexibility required in hours of operation to cover busy periods and business needs, including adhering to any shift changes based on a fortnightly roster.Fluency in English, verbal and written.PERSPECTIVEAccess to a global network of a globally united and mutually responsible "Tribe of Intrapreneurs" that is passionately dedicated to renew the travel industry and while doing so reinvent the ways how businesses stay, work and pay.Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey.
You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.LOCATION, MOBILITY, INCENTIVEThe attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.#J-18808-Ljbffr
-
Team Lead Customer Service Center
vor 1 Monat
Central Coast, Österreich Hrs Group VollzeitHRS AS A COMPANYHRS is reinventing the way businesses and governments work, stay and pay in today's dynamic global marketplace.HRS' advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.Beyond cost savings in the global post-pandemic economy, HRS clients gain from...
-
Team Leader
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitSupervisors / Team Leaders (Call Centre & Customer Service)Full time Established in 1996, Pattersons Insurerbuild has been servicing the insurance industry for over 28 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm, and malicious damage.The opportunity : We are seeking...
-
Hrs Group | Team Lead Customer Service Center
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse VollzeitHRS AS A COMPANY HRS is reinventing the way businesses and governments work, stay and pay in today's dynamic global marketplace.HRS' advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.Beyond cost savings in the global post-pandemic economy, HRS clients gain from...
-
Team Lead
vor 4 Wochen
Central Coast, Österreich Group Bayport VollzeitGroup Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth.From...
-
Customer Service Representative
vor 3 Monaten
Gold Coast, Österreich Interstate Ac Service VollzeitCustomerRepresentativeWe are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.Our...
-
Customer Service Team Leader
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitThe OpportunityWe are seeking a dynamic and experienced Customer Service Team Leader to join our team at our Queanbeyan site.This is an exciting opportunity for a motivated individual with strong leadership skills to drive positive change and structure within our customer service department.As the Customer Service Team Leader, you will play a crucial role in...
-
Service Desk Team Leader
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAbout the roleAs Service Desk Team Leader, you will be leading the EOS Service Desk to provide level 1 and 2 support to EOS staff based in Australia, Singapore, and the Middle East.You will work in close collaboration with the EOS ICT Regional Manager to develop the EOS Service Desk as a professionally managed environment.In this role you will:Manage &...
-
Buscojobs | Customer Service Team Leader
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitThe Opportunity We are seeking a dynamic and experienced Customer Service Team Leader to join our team at our Queanbeyan site.This is an exciting opportunity for a motivated individual with strong leadership skills to drive positive change and structure within our customer service department.As the Customer Service Team Leader, you will play a crucial role...
-
Customer Service Team Leader
vor 2 Monaten
Gold Coast, Österreich Tideri Jobbörse VollzeitFull time Global Food & Wine are leaders in Food Service delivering high quality products and services to the Hotel, Restaurant and Café markets throughout Queensland.We have multiple distribution centres across the state with the head office based on the Gold Coast to ensure our customers receive total satisfaction.Whilst overseeing a small customer...
-
Customer Care Team Leader
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitSouth Granville Location Dynamic Opportunity About Our Client Our client is a respected industrial manufacturing organisation with a sizeable workforce.Their products have a significant presence in numerous markets across the globe, and they are known for their commitment to quality and exceptional service. Job Description Direct and monitor the Customer...
-
Ofload | Team Leader, Customer Service
Vor 2 Tagen
Central Coast, Österreich Buscojobs VollzeitAbout Ofload and Our MissionFreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries.Freight in Australia is a $66 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty.Networks lack transparency, data flows are fragmented, and smaller...
-
Ofload | Team Leader, Customer Service
Vor 6 Tagen
Central Coast, Österreich Buscojobs VollzeitAbout Ofload and Our Mission FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries.Freight in Australia is a $66 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty.Networks lack transparency, data flows are fragmented, and smaller...
-
Buscojobs | Service Desk Team Leader
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitAbout the role As Service Desk Team Leader, you will be leading the EOS Service Desk to provide level 1 and 2 support to EOS staff based in Australia, Singapore, and the Middle East.You will work in close collaboration with the EOS ICT Regional Manager to develop the EOS Service Desk as a professionally managed environment.In this role you will: Manage &...
-
Central Coast, Österreich Tideri Jobbörse VollzeitData Center Customer Operations Engineer Intern Data Center Customer Operations Engineer Intern Apply remote type Hybrid locations Singapore time type Full time posted on Posted 3 Days Ago job requisition id JR-148938 Who are we?Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe.Digital leaders harness...
-
Scis Customer Service And Sales Team Leader
vor 2 Wochen
Central Coast, Österreich Education Services Australia Limited VollzeitSCIS Customer Service and Sales Team LeaderSupervisors/Team Leaders (Call Centre & Customer Service)Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students.ESA delivers products and services for clients including the Australian government, State and...
-
Central Coast, Österreich Tideri Jobbörse VollzeitAbout Ofload and Our Mission FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries.Freight in Australia is a $66 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty.Networks lack transparency, data flows are fragmented, and smaller...
-
Customer Success Team Lead
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitDescriptionYour New ChapterAre you passionate about delivering exceptional customer experiences?Do you want to lead a team that shapes the future of pet care?Best for Pet, Australia's leading pet health and wellness membership program and a proud part of VetPartners, is experiencing rapid growth.We're excited to offer an opportunity for a Customer Success...
-
Buscojobs | Insurance Sales Team Leader
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitJob Description: Insurance Sales Team Leader at NAOS Solutions A leading insurance brokerage based in the UAE is seeking an experienced Insurance Sales Team Leader to manage our call center team in Maadi Cairo.Responsibilities: Lead and motivate a team of insurance sales representatives to achieve sales targets and deliver exceptional customer...
-
Service Team Leader
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitAre you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers.As a Checkout...
-
Service Desk Team Leader
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitDirect Group is one of Australia's leading direct to consumer retailers, selling products throughout Australia and New Zealand via two brands, TVSN and Innovations.Our people are the heart and soul of our business, and we are looking for a Service Desk Team Leader to join our IT Team.You will be a point of technical advice for the Service Desk team, managing...
