Dhl | Air Freight Import Control Tower Specialist | Randwick

vor 2 Wochen

Sydney, Österreich Tideri Jobbörse Vollzeit

Air Freight Import Control Tower Specialist DHL Global Forwarding (Australia) Pty Ltd is a global leader in the Freight Forwarding industry.
The Control Tower Specialist position has recently become available within our Air Freight Import Team based in our Matraville DGF location in Sydney, NSW .

About Us Connecting People.
Improving Lives.

DHL is the leading global brand in the logistics industry.
Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management.
With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.
With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as "The logistics company for the world." DHL is part of Deutsche Post DHL Group.
With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world.
Deutsche Post DHL Group aims to achieve net-zero emissions logistics by 2050.

Overall, Role Purpose The Control Tower Specialist is responsible for managing, controlling and developing specific Corporate Customers in accordance with the group business strategy and local business environment to deliver maximum profit and optimize business assets and human resources.

Accountabilities Develop and maintain strong existing corporate customer relations and loyalty.
Respond to corporate customer RFI, RFQ (Request for Information, Request for Quote) and Tenders.
Respond to corporate customer needs/enquiries/complaints.
Co-ordinate with different departments to deliver quality service to corporate customers.
Maintain good communication and working relationship with other functions.
Assist in account receivable issues.
Support a high performance service culture within the functional department.
Support the management & allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
Provide input and support constant improvement and optimization of department resources.
Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
Report activities, quotes, sales calls and other information through customer database system i.e.
Quoteshop.
Skills / Qualifications Proven background in the provision of supply chain solutions to customers.
Proven ability to negotiate at senior management level.
Strong commercial awareness and financial literacy.
Developing strategies for the retention and further development of nominated Multi National / Global Accounts.
Why DHL Global Forwarding?
In a global business like ours, the opportunities are endless.
So, join us.
Work with us.
Grow with us.
Stay with us.
Discover the positive impact you can make and build an amazing DHL career.

We are one big team: Our culture, our values, and the way we work together as a team, ensure that everyone feels valued and rewarded for the contribution they bring.

We grow together: We've worked hard to create an environment where every individual can keep learning, keep growing, and enjoy a rewarding long-term career.

We do the right thing: We understand the importance of contributing to society, reducing our environmental impact, and making a positive difference in the world.

Excellence.
Simply Delivered.

Interested?
... We would love to hear from you right away.
APPLY NOW

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