Governance Officer
vor 3 Wochen
Toora Women Inc is a not-for-profit organisation which has been delivering gender specific services to women in the ACT and surrounds since 1982. Our mission is to be the leading organisation in the ACT providing safe, respectful support for all women who are impacted by domestic and family violence, homelessness, the criminal justice system and/or alcohol and drug dependency.About You:Relevant qualifications in governance, or experience in governance, risk or policy development in the health or community sectors.Must possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.Must possess a current driver's license and be willing to drive.Position Summary:The Governance Officer is a member of the Governance Team that leads the further development, review, and implementation of quality management systems to ensure funding, legal and accreditation requirements are met, and best practice is achieved. The role includes the creation, review or revision of organisational policies and processes; internal auditing against service standards; as well as supporting and monitoring of Toora's enterprise risk management framework.Key Requirements:Demonstrated Essential CriteriaKnowledge of trends and innovations in governance, risk, and quality management.Working knowledge and understanding in the application of legislative frameworks including acts, regulations, service frameworks and standards that guide practice in the community or health sectors.Demonstrated ability to work well in a team environment and the ability to achieve organisational and team goals and objectives, and to always act confidentially and professionally.High level interpersonal skills to perform effectively in a diverse, inclusive, and complex environment.High level administrative skills including knowledge and experience in analysis and preparation of written reports and policy development.Well-developed oral and written communication skills including negotiation, problem solving skills and the capacity to build and maintain positive relationships.Working knowledge and understanding in the application of the community sector service standards such as, Clinical Governance Standards, QIC Health and Community Standards, National Regulatory System for Community Housing.An understanding of the risks, and risk management with the community service sector.Experience managing organisational or enterprise risk.Experience with internal auditing.Experience using MS SharePoint and Teams.Conditions of Employment:The duties of this position may be adapted to changing organisational requirements as determined by the Toora planning processes. Any change to the job description will not occur without consultation with the staff concerned.Must adhere to the policies and procedures of the organisation.Must work respectfully and collaboratively with other team members.Some out of hours may be required.Toora Women Inc. operates a smoke free workplace in accordance with the Workplace Tobacco Management Policy.Job Responsibility:The Governance Officer is responsible to the Director of Service Excellence. This position requires the development and maintenance of strong working relationships with:Toora Leadership team;Toora services and program teams;Accrediting bodies, including but not limited to Quality Innovation Performance Limited (QIP), Community Services Directorate and Australasian Therapeutic Communities Association (ATCA);Other relevant services, including but not limited to third party service providers such as the online risk management system administrators and website developers.DELIVERABLESStrategic:Contribute to the leadership, strategy, priorities delivering the business and risk management plans of the organisation.Contribute to overall workforce planning including recruitment and retention, succession planning, professional development and emerging business opportunities.Contribute to analysis of data, strategy, competitive landscape and industry trends at off-site meetings.Champion and progress cross-Toora cooperation to increase synergies between services.Formulate and initiate extensive projects or programs which impact on the organisation's goals and objectives.Provide specialised professional and administrative advice on policy matters within the organisation and to the Board.Policy Development and Management:Conduct reviews of Toora organisational policies and procedures to identify gaps for policy development.Maintain a policy review schedule and update existing policies, as required.Ensure accessibility to up-to-date organisational policies via SharePoint.Quality Assurance/Quality Improvement:Lead the further development, implementation and review of quality management systems to ensure funding, legal and accreditation requirements are met and best practice is achieved.Manage the relationship with QIP, develop and work within a quality plan and meet all reporting deadlines.Provide advice to the CEO and Executive team around quality assurance and quality improvement principles and emerging priorities to be addressed within the organisation.Facilitate engagement with other Toora staff in the participation of quality assurance/improvement activities and processes.Coordinate feedback from stakeholders, staff and clients for evaluation across all Toora programs and prepare reports of quality management purposes for the organisation.Develop, monitor and ensure compliance with risk management plan, in liaison with the CEO.Provide professional development support to staff in relation to quality assurance/improvement activities.Develop and maintain standard templates for standard organisational functions within Toora.Participate in induction of new staff in relation to quality assurance practices.Administration:Understand all areas of computer operations to meet the needs of the job.Assist in maintaining appropriate communication, correspondence and records management practices.Manage SharePoint.Teamwork, Networking and Liaison:Participate in Committee and team meetings, as required.Maintain effective, positive relationships with all relevant stakeholders.Professional Practice, Professional Development and Performance Management:Engage in professional development activities.Attend to regular supervision with the CEO and accept direction.Represent Toora in a professional manner on external committees or working parties.Work Health Safety / Quality Improvement Systems:Take reasonable care to protect their own health and safety at work and meet all obligations under the WHS Act 2011.Adhere to Toora WHS policies and procedures including self-care policy.Job Functions:Community development.Job Benefits:5 weeks annual leave.NFP Salary Packaging.On site free parking.Selling Point:This is a fantastic opportunity to join Toora as a Governance Officer.
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