It Service Desk Analyst

vor 2 Wochen


Central Coast, Österreich Tideri Jobbörse Vollzeit

Med Health are a purpose-built collection of industry leading health, medical and employment brands.
Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support.
We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health.
Job Description At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers.
The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets.
Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.
Key Duties Ensure all calls are answered within a specified period Provide a first-class service through to resolution within agreed SLAs Document and maintain accurate records of support activities and troubleshooting Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals Carry out activities related to user account management such as creating, changing and deleting user accounts Troubleshoot and resolve issues related to network and printers Provide remote and on-site support as required by the business Qualifications To be considered for the position you will be a customer focused experienced IT Service Desk Analyst with the following experience and attributes: 1 years of working on a technical service desk or similar support environment Experience with Freshworks or similar ticketing system High level of experience in Office 365 applications support Experience with Windows Server for items such as Active Directory, Print Services etc Sound understanding of ITIL practices Experience using Pure Cloud or similar phone systems Experience in Office 365 applications support Able to work in high growth businesses, with high volumes of data & information and ever-changing needs Exceptional attention-to-detail Great interpersonal and Communication skills Additional Information So why be part of the Med Health Group?
We offer hybrid working arrangements Employee discounts for health insurance, gyms, pools and travel club Novated leasing and salary sacrificing Paid parental leave Purchased Leave (up to 4 weeks) Employee Assistance Program Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.
** We will not be able to support international applicants for this role.
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking.
We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.#J-18808-Ljbffr



  • Central Coast, Österreich Freedom Furniture Australia Pty Limited Vollzeit

    As an IT Service Desk Analyst at Freedom, you'll play a crucial role in keeping our operations running smoothly.You'll be the go-to person for solving tech issues, ensuring our team can focus on what they do best – creating amazing experiences for our customers.Your problem-solving skills will shine as you tackle diverse challenges across our systems and...


  • Gold Coast, Österreich It-Xy Gmbh Vollzeit

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars.The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    MedHealth are a purpose-built collection of industry leading health, medical and employment brands.Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support.We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    *2x Ongoing vacancies in Canberra.A merit pool will be created and may be used to fill similar ongoing or non-ongoing positions in Canberra and Melbourne.Overview of the Team The Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance,...

  • Service Desk Analyst

    Vor 6 Tagen


    Central Coast, Österreich Kennards Hire Vollzeit

    Service Desk Analyst - Level 1 & 2Seven Hills, NSWCompetitive salary + generous employee benefitsGreat company culture | High performing teamKennards Hire seeks a skilled Service Desk Analyst to join our vibrant Technology Centre team.In this role, you'll deliver level 1 & 2 technical support to our staff across Australia and New Zealand via multiple support...

  • Service Desk Analyst

    vor 2 Wochen


    Central Coast, Österreich Tideri Jobbörse Vollzeit

    The NRMA acknowledges the Traditional Custodians of the land and waterways on which our business operates.We pay our respects to Aboriginal and Torres Strait Islander Elders past, present and emerging.Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands.We started by being a voice for safer roads and providing...

  • Service Desk Analyst

    vor 2 Wochen


    Central Coast, Österreich Mynrma Vollzeit

    The NRMA acknowledges the Traditional Custodians of the land and waterways on which our business operates.We pay our respects to Aboriginal and Torres Strait Islander Elders past, present and emerging.Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands.We started by being a voice for safer roads and providing...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Help Desk & IT Support (Information & Communication Technology)Government - Local (Government & Defence) The City of Casey is one of Victoria's largest, fastest growing and most diverse cities.The Council plans and delivers quality services and infrastructure for the more than 400,000 residents who call Casey home.Our workspace is located within Bunjil...


  • Central Coast, Österreich Direct Group Vollzeit

    Direct Group is one of Australia's leading direct to consumer retailers, selling products throughout Australia and New Zealand via two brands, TVSN and Innovations.Our people are the heart and soul of our business, and due to growth we are looking for someone to join our IT Team in the role of Service Desk Support on a part time basis, 5 hours per day,...


  • Central Coast, Österreich Asi Vollzeit

    Technology is at its most powerful with the right people behind it.Since 1985, ASI Solutions has helped both private and public sector organisations successfully navigate the world of technology.We specialise in all areas of IT, from hardware and software procurement to complete managed services.We aim to offer a holistic solution to our client backed by a...

  • Service Desk Engineer

    Vor 5 Tagen


    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Reference ID: 1147591 Contact: Henry Brosius Email: Call: West Sector: Technology Job Summary - Competitive Salary up to $80,000 - Awesome company and team culture - Close to train station and parking on site Job Description About your next opportunity At West Technology, we are excited to partner with a thriving Aussie company with over three hundred staff...


  • Central Coast, Österreich Direct Group Vollzeit

    Direct Group is one of Australia's leading direct to consumer retailers, selling products throughout Australia and New Zealand via two brands, TVSN and Innovations.Our people are the heart and soul of our business, and we are looking for a Service Desk Team Leader to join our IT Team.You will be a point of technical advice for the Service Desk team,...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Direct Group is one of Australia's leading direct to consumer retailers, selling products throughout Australia and New Zealand via two brands, TVSN and Innovations.Our people are the heart and soul of our business, and we are looking for a Service Desk Team Leader to join our IT Team.You will be a point of technical advice for the Service Desk team, managing...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Direct Group is one of Australia's leading direct to consumer retailers, selling products throughout Australia and New Zealand via two brands, TVSN and Innovations.Our people are the heart and soul of our business, and we are looking for a Service Desk Team Leader to join our IT Team.You will be a point of technical advice for the Service Desk team, managing...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Apply now Job no: 788789 Work type: Full time Location: Melbourne - Central Categories: Information Technology About The Just Group As one of...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Apply now Job no: 788789Work type: Full timeLocation: Melbourne - CentralCategories: Information TechnologyAbout The Just Group As one of...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Sr. Support Analyst, FIX Connectivity, IT Position Description This role is part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers, and exchanges.Key Areas of Responsibilities Daily trading operations support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk, and...


  • Central Coast, Österreich West Recruitment Consulting Vollzeit

    Email: ****** Call: 9689 8988 West Sector: Technology Job Summary - Up to $80k + Super - Defined Career progression & Training programs - Wynyard location - Flexible working arrangement Job Description About Your New Employer West Technology has been retained to recruit for an Australian owned MSP that is doing some great things in the Sydney market.This...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    APS 6 - IT Service Desk Level 2 & 3 Support At the National Disability Insurance Scheme Quality and Safeguards Commission (NDIS Commission), we are dedicated to improving the quality and safety of NDIS supports and services.We value diversity and are committed to fostering an inclusive workplace that supports and empowers all employees.People from diverse...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    APS 6 - IT Service Desk Level 2 & 3 Support At the National Disability Insurance Scheme Quality and Safeguards Commission (NDIS Commission), we are dedicated to improving the quality and safety of NDIS supports and services.We value diversity and are committed to fostering an inclusive workplace that supports and empowers all employees.People from diverse...