Airtree Ventures Pty | Product Manager
vor 2 Wochen
Product · Sydney · Hybrid Remote
Product Manager - KYC We usually respond within a week
The role Core to our business, as a Product Manager, you'll be at the heart of the company's development, making decisions on the product strategy and vision.
You'll define the product vision, build the product roadmap, review the API docs of partner vendors, define technical requirements and user stories to meet our customers' needs.
This role also has a strong commercial angle, launching the go-to-market for these products, engaging with customers and vendors in both pre-sales discovery and implementation solutioning as a product and FrankieOne advocate, as well as holding responsibility for the commercial success of your product.
You'll work closely with our product and engineering teams to help foster a culture of high performance, focused not only on developing high quality products with speed and efficiency, but also having fun.
This role is to lead the development of our out-of-the-box onboarding experience.
Drawing from the learnings of over 200+ customers, we aim to design the best customer experience for both consumer and business end-users that also keeps the fraudsters out.
Your ticket to success: Be an advocate.
For Frankie, for the product, for our people and for our values.
Know your craft.
You are a seasoned product manager.
You implement and monitor the segment strategies through initiatives on acquisition, cross-selling, service upgrade, customer loyalty, and retention.
You also know how to manage technical software products from kick-off to deployment and beyond.
Be the voice of the customer.
You are super focused on creating optimum customer experiences and use analysis of business opportunities, understanding of market gaps to identify emerging segments and business trends.
You also research and document product requirements to ensure that products meet business needs, performance objectives, and deliver an exceptional customer experience.
Commercial focus.
You lead the development of disruptive innovative solutions for Businesses with a customer-centric and commercial mindset.
You regularly engage with customers directly and bring those insights back to inform the product strategy.
You also drive prioritised backlogs based on the consistent feedback analysis to continuously enhance the customer experience.
You engage with customers and vendors in both pre-sales discovery and implementation solutioning as a product and FrankieOne advocate.
You hold responsibility for the commercial success of your product.
Work in collaboration.
You work in constant collaboration with teams across the business; Engineering to align on technical design and architecture decisions, CX to come up with best-case usability that is aligned with customer needs and Sales & Operations to understand the immediate needs of our customers and their pain points.
Roll your sleeves up.
You do whatever it takes to make your product and team successful whether that means writing a QA plan or hunting down the root cause of a user's frustration.
You roll your sleeves up and muck in, training and communicating segment features, benefits, and performance through formal presentations and Frankie-wide written communications.
Drive decisions.
You are responsible for defining, updating, and executing the multi-year product roadmap.
Decisions on product strategy revolve around what features to release and when.
Market strategy decisions include geographies or markets to target, variations of products for different target segments etc.
Continuous improvement.
You pivot and innovate as the business grows and moves; ensuring learnings are captured and shared.
In a previous life you have: 5+ years experience in a similar or related role.
KYC Product experience.
Worked in changing high-growth small team environment.
Built good tech knowledge, with hands-on knowledge of APIs.
Developed excellent communication and influencing skills and are comfortable engaging with stakeholders of all seniority, internally and externally.
Proven ability to translate customer and technical requirements into a commercial framework.
Taken ownership; with attention to detail you have focused on the end result bringing the rest of your team with you.
Developed a structured approach to product development as well as strong analytical skills and the ability to plan in detail.
Used data to ensure market and customer relevance.
Department Product Role Product Manager Locations Sydney Remote status Hybrid Remote Contact Marcus Dykes Talent Acquisition Manager – People & Culture
About FrankieOne At FrankieOne our goal is to help scale fintechs and financial institutions alike by providing seamless access to the global ecosystem of identity and fraud solutions.
Our customisable orchestration platform, coupled with access to all global tools in one place, delivers unparalleled customer experiences.
In order to do that, over the last four years we have created a unique culture focused on high performance, accountability, being frank - essentially where Frankies can thrive and our customers can feel confident that they are compliant.
Founded in 2017
Co-workers 112
#J-18808-Ljbffr
-
Talent Network Manager
vor 3 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitAbout Airtree Airtree is a venture capital firm backing Aussie and Kiwi founders, building the iconic technology companies of tomorrow.We're powered by our network, dedicating extraordinary resources to help founders shortcut company-building firsts and accelerate their journey from idea to global household name.As one of the largest and most active...
-
Head Of Fund Finance
vor 3 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitAirtree is looking for a Head of Fund Finance to join the team!Airtree is a venture capital firm with a mission to back the most ambitious Australian and Kiwi founders who are building the iconic technology companies of tomorrow, right from the start.As one of the largest and most active funds in Australia and New Zealand, you'll be working with 110+ of the...
-
Head Of Fund Finance
vor 3 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitAirtree is looking for a Head of Fund Finance to join the team!Airtree is a venture capital firm with a mission to back the most ambitious Australian and Kiwi founders who are building the iconic technology companies of tomorrow, right from the start.As one of the largest and most active funds in Australia and New Zealand, you'll be working with 110+ of the...
-
Talent Network Manager
vor 3 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitAbout AirtreeAirtree is a venture capital firm backing Aussie and Kiwi founders, building the iconic technology companies of tomorrow. We're powered by our network, dedicating extraordinary resources to help founders shortcut company-building firsts and accelerate their journey from idea to global household name.As one of the largest and most active...
-
Data Lead
vor 3 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitThe venture capital industry in Australia and New Zealand has been punching above its weight, producing some of the most innovative tech businesses in the world including Canva, Go1 and SafetyCulture. With a growing venture capital ecosystem comes the opportunity to innovate using data to ensure we remain at the cutting edge of what's happening in the market...
-
Data Lead
vor 3 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitThe venture capital industry in Australia and New Zealand has been punching above its weight, producing some of the most innovative tech businesses in the world including Canva, Go1 and SafetyCulture.With a growing venture capital ecosystem comes the opportunity to innovate using data to ensure we remain at the cutting edge of what's happening in the market...
-
Project Manager
vor 1 Monat
Sydney, Österreich Airtree Ventures Pty VollzeitBrighter TogetherOur mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Airtree Ventures Pty | Business Analyst | Sydney
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Customer Support Officer
Vor 2 Tagen
Sydney, Österreich Airtree Ventures Pty Vollzeit**Customer Support Officer**Brighte**Brighter Together** Our mission is the make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of...
-
Airtree Ventures Pty | Project Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Operations & Customer Support Officer
vor 1 Monat
Sydney, Österreich Airtree Ventures Pty VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Credit & Risk Analyst
vor 2 Monaten
Sydney, Österreich Airtree Ventures Pty VollzeitBrighter TogetherOur mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Risk & Compliance Officer
Vor 2 Tagen
Sydney, Österreich Airtree Ventures Pty Vollzeit**Risk & Compliance Officer**Brighte**Brighter Together** Our mission is the make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of...
-
Senior Devops Engineer
Vor 2 Tagen
Sydney, Österreich Airtree Ventures Pty Vollzeit**Senior DevOps Engineer**Brighte**Brighter Together** Our mission is the make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the...
-
Product Manager
vor 2 Wochen
Sydney, Österreich Airtree Ventures Pty VollzeitProduct · Sydney · Hybrid Remote Product Manager - KYCWe usually respond within a week The roleCore to our business, as a Product Manager, you'll be at the heart of the company's development, making decisions on the product strategy and vision.You'll define the product vision, build the product roadmap, review the API docs of partner vendors, define...
-
Product Manager
vor 2 Wochen
Sydney, Österreich Airtree Ventures Pty VollzeitProduct · Sydney · Hybrid RemoteProduct Manager - KYCWe usually respond within a weekThe roleCore to our business, as a Product Manager, you'll be at the heart of the company's development, making decisions on the product strategy and vision.You'll define the product vision, build the product roadmap, review the API docs of partner vendors, define...
-
Product Manager
vor 2 Wochen
Sydney, Österreich Airtree Ventures Pty VollzeitProduct · Sydney · Hybrid RemoteProduct Manager - KYCWe usually respond within a weekThe roleCore to our business, as a Product Manager, you'll be at the heart of the company's development, making decisions on the product strategy and vision. You'll define the product vision, build the product roadmap, review the API docs of partner vendors, define...
-
Airtree Ventures Pty | Compliance
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Compliance & Operations Officer
vor 1 Monat
Sydney, Österreich Airtree Ventures Pty VollzeitBrighter Together Our mission is to make sustainability affordable and accessible for everyone.By offering financial solutions to homeowners, we're making renewable energy and home improvements more accessible to the everyday Aussie.Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the Year in 2020 as well as winning the...
-
Airtree Ventures Pty | Product Manager | Sydney
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWho are we?Inquisitive is a fast-growing education technology company with a vision of universal access to high quality learning.In the 6 years since launch, Inquisitive has grown to be used by 50,000 teachers in 5,000 primary schools, and is now taking off in the United States.Why is this role exciting?As a forward-thinking Product Manager you will form a...
