Conference And Events Coordinator

vor 1 Monat

Darwin, Österreich Hilton Australia - Hotel Roles Vollzeit

Hilton Australia - Hotel Roles – Darwin NT With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.
From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.
In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member.
Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
What will I be doing? As the Events Sales Coordinator, you will be responsible for performing the following tasks to the highest standards:
Handle incoming telephone calls.Handle incoming and outgoing correspondence of designated Banquet Sales Managers.Assist the managers in typing/filing correspondence such as proposals, Letters of Agreement, banquet event orders, group resumes, thank you letters, post event summaries, etc.Handle photocopying and distribution of all correspondence such as memos, banquet event orders, Letters of Agreement, resumes, etc.
to concerned departments.Maintain a proper filing and trace system for the department.Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies.Be aware of event details related to the accounts of designated Banquet Sales Managers.Assist the Banquet Sales Managers in liaising with other departments for information (e.g.
liaise with Banquet operations for floor plans and equipment / liaise with the Chef for special menus, etc.
).Maintain a good understanding of clients serviced by designated Managers.Handle all incoming telephone and fax enquiries and provide initial suggestions on sales enquiries.Handle guests' requests independently by supplying information, contacting concerned departments to assist in guests' requests and needs.Update the group chart and prepare relevant reports.Responsible for sending out the post-event critique forms with thank you letters at the end of each event.Assist in ad-hoc projects as assigned by the supervising Banquet Managers and/or Director of Banquet Sales/Assistant Director of Banquet Sales.Maintain the highest standard of professionalism, ethics and attitude towards clients and colleagues.Be aware of the hotel hygiene and food safety control standards and procedures in handling complaints on food hygiene (e.g.
food poisoning).Always ensure that a hospitable service atmosphere is projected at all times in the hospitality business.Carry out any other reasonable duties and responsibilities as assigned.The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
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