Industry And Customer Application Manager
vor 2 Wochen
SA Power Networks has an exciting opportunity for an Industry and Customer Application Manager to join the Digital & Technology team on a permanent basis.
Who we are SA Power Networks delivers energy solutions to empower South Australia today and in the future.
We are always seeking to build a more sustainable, efficient, and innovative business that creates real value for our customers.
As one of the State's largest employers, we have a commitment to integrity and take pride in doing the right thing for our people, customers, and community.
Progress your career and help us in empowering South Australia.
About the opportunity The Industry & Customer Application Manager oversees the operation and maintenance of applications essential for SA Power Networks' market operations and customer interactions.
This role manages Digital & Technology Operational Market functions and customer-facing applications, ensuring our connection to the market (MSATS) and our ability to serve as the sole distribution network provider in the state.
The manager is responsible for the core SAP systems: Industry Solution for Utilities (ISU), Cloud for Customer (C4C) & Market Process Management (MPM).
They handle technical interactions with the AEMO and represent us in industry working groups.
They also manage functions related to the National Market under the Application Managed Service (AMS) contract.
Key role objectives Strategy : Lead in setting roadmaps and strategies, aligning with Digital & Technology strategies, and foreseeing future business, product, and technical challenges for efficient innovation.
System Management : Oversee the AMS contract and SAP support contract, ensuring reliable system operation and timely processing of monthly bills and market transactions.
Team Leadership: Manage talent acquisition and skill development within the team, aligning with technology roadmaps.
Project Management: Oversee National Market and customer-facing application projects, ensuring timely delivery and policy adherence.
Process Improvement: Identify and implement process improvements to enhance operational efficiency.
Stakeholder Collaboration: Represent SA Power Networks at external forums, provide strategic advice, and ensure consistent application of risk, quality, customer focus, and safety management frameworks.
Troubleshooting: Resolve SAP platform issues, minimising business disruption.
Reporting: Generate and present reports on system performance, project progress, and other relevant metrics.
Essential role requirements Degree in Information Technology and/or the equivalent skills and knowledge gained through experience.
Utilities experience, preferably in Network Distribution.
Extensive management experience at a senior level.
What we offer An opportunity to join an organisation recognised for its innovation, technology, growth, and community service.
Up to $900 in electricity reimbursements each year.
Automatic coverage from SA Power Networks Income Protection Scheme.
Primary Parental Leave (18 weeks) and Secondary Parental Leave (5 weeks).
Salary sacrifice benefits; fleet or novated car lease.
An industry-leading focus and reputation for safety and wellbeing.
A commitment to work-life balance with truly flexible working arrangements, a great team environment and a career focus with development opportunities.
How to Apply To apply click 'Apply'.
Applications should include both a Resume & Cover Letter.
Selection process may include psychometric/cognitive aptitude testing.
For queries only, please contact Bronte Murchland – ****** Applications close 12 November 2024 SA Power Networks is an equal opportunity employer committed to a diverse and inclusive workplace and encourages applications from all genders and people of Indigenous backgrounds.
For more information about SA Power Networks visit www.sapowernetworks.com.au
-
Digital Engineering Application Manager
vor 23 Stunden
Adelaide, Österreich SA Power Networks VollzeitSA Power Networks has an exciting opportunity for a Digital Engineering Application Manage r to join the Digital & Technology team on a permanent basis.Who we are SA Power Networks delivers energy solutions to empower South Australia today and in the future.We are always seeking to build a more sustainable, efficient, and innovative business that creates...
-
Digital Engineering Application Manager
vor 2 Wochen
Adelaide, Österreich SA Power Networks VollzeitSA Power Networks has an exciting opportunity for a Digital Engineering Application Manage r to join the Digital & Technology team on a permanent basis.Who we are SA Power Networks delivers energy solutions to empower South Australia today and in the future.We are always seeking to build a more sustainable, efficient, and innovative business that creates...
-
Customer Service Manager
vor 2 Wochen
Adelaide, Österreich Careerone Partner Network VollzeitWe are seeking an experienced Customer Service Manager to lead our customer service team at Amorini Australia.This role focuses on ensuring customers receive excellent service throughout their experience with us.Responsibilities: Customer Service Strategies: Plan and implement strategies by developing procedures, setting standards, and monitoring performance...
-
Customer Service Manager
vor 2 Wochen
Adelaide, Österreich Careerone Partner Network VollzeitWe are seeking an experienced Customer Service Manager to lead our customer service team at Amorini Australia.This role focuses on ensuring customers receive excellent service throughout their experience with us.Responsibilities: Customer Service Strategies: Plan and implement strategies by developing procedures, setting standards, and monitoring performance...
-
Customer Experience Manager
vor 4 Wochen
Adelaide, Österreich Daisy & Hen VollzeitManagement - Store (Retail & Consumer Products)Daisy & Hen began in 2016, and from humble beginnings we are now one of Australia's most loved baby & children's multi brand retailers.Our mission is to create joy for little people and those who love them.We do this by creating exceptional customer experiences and connecting with our community.And we are...
-
Regional Customer Care Manager
vor 2 Wochen
Adelaide, Österreich Tideri Jobbörse VollzeitExciting Opportunity: Join The Team Reporting Directly to the VP of Aftermarket Exciting Newly Created Role Focused on Customer-Centric Solutions About Our Client Our client is a business focused on providing innovative solutions in the realm of materials handling and industrial equipment.They specialise in offering advanced technologies and services that...
-
Adelaide, Österreich Tideri Jobbörse VollzeitASC is Australia's submarine company.We built the Royal Australian Navy's Collins Class submarines, sustain them, and are now delivering their Life of Type Extension to increase the boats' service lives.We have also been selected by the Australian Government to sustain and jointly build the nation's nuclear-powered submarines – the largest and most complex...
-
Customer Service Representative
vor 3 Wochen
Adelaide, Österreich Tideri Jobbörse VollzeitAbout Our Client This organisation is an esteemed player in the Business Services industry, employing over 1,000 personnel worldwide.With an emphasis on continuous growth, they pride themselves on their commitment to excellence and their high-quality customer service.Job Description Manage customer enquiries and complaints efficiently and professionally...
-
Customer Technical Services Support-Team Leader
vor 2 Wochen
Adelaide, Österreich SA Water VollzeitAbout the Company SA Water is a successful, modern water utility wholly owned by the Government of South Australia.We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.We operate in a...
-
State Manager
Vor 2 Tagen
Adelaide, Österreich Tideri Jobbörse VollzeitBusiness Development Manager - South Australia Employment Type: Permanent (Full Time) Business Area: Operations & Commercial Location: Largs Bay, South Australia, AU About usAuscol plays a critical role in the collection of source material for production of reduced carbon emissions biodiesel and Sustainable Aviation Fuel.As part of a GrainCorp end-to-end...
-
People Services Administrator
vor 4 Wochen
Adelaide, Österreich Advertising Industry Careers VollzeitCollinswood locationContract for approximately 2 yearsBase salary $68K - $75K depending on experienceThe Role We are looking for a person with a strong customer service background and looking to take those skills into a HR environment.As the first point of contact for the People and Culture (HR) helpdesk, you will be taking calls and responding to emails of...
-
People Services Coordinator
vor 4 Wochen
Adelaide, Österreich Advertising Industry Careers VollzeitCollinswood locationPermanent, full-time roleBase salary $77K - $86K depending on experienceThe Role As a key member of the People Services and Support team, you will provide essential first-level HR advice and support, ensuring seamless management of HR policies, procedures, and systems.Reporting directly to the Team Leader, your responsibilities will...
-
Account Manager
vor 2 Wochen
Adelaide, Österreich Bitek VollzeitAbout Us: Bitek SA Pty Ltd is a leading distributor specialising in antennas, RF solutions, AV systems, Security products, storage, and datacom infrastructure.We pride ourselves on delivering high-quality products to wholesalers and trade professionals, catering to the demands of today's technology-driven market.By partnering with top manufacturers, we offer...
-
Adelaide, Österreich Chameleon Customer Contact VollzeitRetail & Event Promotions Team | Firefighters, Guide Dogs, Select & SwitchFull time$31-$32/hr to $43-$45/hr Mon to Sun | $87.5k OTECCC Retail & Event Promotions Teams are BACK in SA!!!BIGGER THAN EVER!…our campaigns are EXPANDING at a record-rate, with vacancies all over Adelaide; currently recruiting for;Guide Dogs (retail kiosks / promotions)Australian...
-
Adelaide, Österreich Chameleon Customer Contact VollzeitRetail & Event Promotions Team | Dodo, Firefighters, GuideDogs, Select & SwitchFull time$31-$32/hr to $43-$45/hr Mon to Sun | $87.5k OTECCC Retail & Event Promotions Teams are BACK in SA!!!BIGGER THAN EVER!…our campaigns are EXPANDING at a record-rate, with vacancies all over Adelaide; currently recruiting for;Guide Dogs (retail kiosks /...
-
Senior Manager, Partnership
Vor 5 Tagen
Adelaide, Österreich Westpac VollzeitPermanent Full Time Melbourne, Sydney, Queensland or Adelaide Recoveries/Collections/Customer Assist experience required How will I help?As a Senior Leader you will be a key member of the Customer Assist Team within Customer Solutions, and your role is paramount to helping contribute the delivery of Westpac's vision and strategic priorities.This role is...
-
Store Manager
Vor 3 Tagen
Adelaide, Österreich Oscar Wylee Pty VollzeitReceive 2 x free prescription eyewear per calendar year to keep you on trend! Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada, employing 1000+ worldwide.We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.We are an...
-
Customer Service Officer At Starplex
Vor 2 Tagen
Adelaide, Österreich STARplex VollzeitSTARplex is a friendly sports, training, arts and recreation provider offering quality lifestyle health and fitness experience for families in the northern community.With over 10,000 visitors every week the complex has something for everyone.Visitors enjoy a huge range of recreational services delivered by experienced, qualified staff.Learn more about what...
-
Team Leader Customer Experience
vor 1 Woche
Adelaide, Österreich City Of Burnside VollzeitApplications closing on 30 October 2024, 09:00 AMReference Number: 31/24Job Type: Full TimePosition Description: Team Leader Customer ExperienceThe City of Burnside is one of Adelaide's most attractive and historic residential areas.It is well known for its tree-lined streets, period architecture, plentiful reserves, and gardens within a 30 km² area.Located...
-
Team Leader Customer Experience
vor 2 Wochen
Adelaide, Österreich City Of Burnside VollzeitApplications closing on 30 October 2024, 09:00 AMReference Number: 31/24Job Type: Full TimePosition Description: Team Leader Customer ExperienceThe City of Burnside is one of Adelaide's most attractive and historic residential areas.It is well known for its tree-lined streets, period architecture, plentiful reserves, and gardens within a 30 km² area.Located...
