Customer Advisor
vor 4 Stunden
Sydney, NSW, AU, 2000 Hobart, TAS, AU, 7000 Perth, WA, AU, 6000 Adelaide, SA, AU, 5000 Darwin, NT, AU, 820 Brisbane, QLD, AU, 4000 Melbourne, VIC, AU, 3000
Area of Expertise: Customer Services & Claims
Unit: Allianz Australia
Employing Entity: ALLIANZ AUSTRALIA SERVICES PTY LTD
Job Type: Full-Time
Remote Job: Hybrid working
Employment Type: Permanent
ID: 63776
Non-Executive Customer Advisor
At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.
We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
We are seeking a skilled and dedicated CAT Large Loss Customer Advisor to join our team, where you will play a key role in supporting and developing Senior Claims Service Consultants.
You'll be responsible for:
Proactively managing a portfolio of property technical complaints, ensuring AAL meets Code of Practice obligations.
Identifying trends and key insights through technical complaints handling to drive improvement in customer and business outcomes.
Identifying training gaps at an individual and portfolio level and delivering feedback to stakeholders.
Participate in the delivery of training and coaching sessions for new and existing Claims Service Consultants.
About you:
Significant experience in Property Claims Management / Technical / Leadership Responsibility for matrixed general insurance organisation (mandatory).
Proactive ways of working, with a customer obsession mindset and early resolution approach.
ANZIIF Certificate 4 or higher desirable but not essential.
Demonstrated experience in leading, coaching and developing a claims team at a technical level.
Ability to plan and prioritise effectively, organise tasks and manage competing demands with self, peers, and high-level management.
Proven capability to manage change through the initiation and promotion of organisational transformation.
Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.
Insurance complaints and/or dispute experience (mandatory).
This is a great opportunity for those who are ready to progress into a combined technical and leadership career path.
Benefits and perks:
Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program - own a piece of your employer
We care about everything that makes you, you.
We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work.
We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support:
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ****** for a confidential conversation.
#J-18808-Ljbffr
-
Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career.ABOUT THE ROLEReporting to the Customer Engagement Manager you will ensure timely and professional...
-
Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries. This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
-
Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Customer Labs VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries.This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
-
Customer Advisor
vor 4 Wochen
Perth, Österreich Allianz Australia VollzeitCUSTOMER ADVISOR – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS *Please note that due to the upcoming holidays, there will be a delay in the review process.Successful candidates will be contacted for an interview after January 6, 2025.Thank you for your patience!At Allianz, we're proud to be one of the world's leading insurance and asset management brands,...
-
Customer Advisor
vor 4 Wochen
Perth, Österreich Allianz Australia VollzeitCUSTOMER ADVISOR – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONSPlease note that due to the upcoming holidays, there will be a delay in the review process. Successful candidates will be contacted for an interview after January 6, 2025. Thank you for your patience!At Allianz, we're proud to be one of the world's leading insurance and asset management brands,...
-
Customer Advisor
vor 2 Monaten
Perth, Österreich Tideri Jobbörse VollzeitWork type: Permanent Part timeRegion: WA- Perth innerBranch role in Morley - read more below Be supported to grow your career at NAB Learning is a daily part of the job Work in a collaborative and inclusive team environment Mon-Thur 9.15am-4.15pm, Fri 9.15am-5.15pm Your job is just one part of your life.When you bring your skills, ideas, energy, and hunger...
-
Customer Advisor
vor 4 Wochen
Perth, Österreich Allianz Australia VollzeitCUSTOMER ADVISOR – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS Please note that due to the upcoming holidays, there will be a delay in the review process.Successful candidates will be contacted for an interview after January 6, 2025.Thank you for your patience!At Allianz, we're proud to be one of the world's leading insurance and asset management brands,...
-
Customer Advisor
vor 4 Wochen
Perth, Österreich Allianz Australia VollzeitCUSTOMER ADVISOR – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS Please note that due to the upcoming holidays, there will be a delay in the review process. Successful candidates will be contacted for an interview after January 6, 2025. Thank you for your patience! At Allianz, we're proud to be one of the world's leading insurance and asset management...
-
Customer Service Advisor
vor 1 Monat
Perth, Österreich Cornerstone VollzeitWe're looking for talented people to join our team.Posted: 11/8/2024 - Application Deadline: 12/6/2024Salary: £24.8k - £29k per annum (Dependent on skills & qualifications)Perks & Benefits: Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & moreReference: REQ4337We are looking for…...
-
Customer Advisor | Perth, Au
vor 4 Wochen
Perth, Österreich Efinancialcareers Ltd. VollzeitCUSTOMER ADVISOR - CUSTOMER & OPERATIONS - MULTIPLE LOCATIONS*Please note that due to the upcoming holidays, there will be a delay in the review process.Successful candidates will be contacted for an interview after January 6, 2025.Thank you for your patience!At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with...
-
Customer Advisor | Perth, Au
vor 3 Wochen
Perth, Österreich Efinancialcareers Ltd. VollzeitCUSTOMER ADVISOR - CUSTOMER & OPERATIONS - MULTIPLE LOCATIONS*Please note that due to the upcoming holidays, there will be a delay in the review process.Successful candidates will be contacted for an interview after January 6, 2025.Thank you for your patience!At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with...
-
Allianz Australia | Customer Advisor
vor 4 Wochen
Perth, Österreich Allianz Australia VollzeitCUSTOMER ADVISOR – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS Please note that due to the upcoming holidays, there will be a delay in the review process. Successful candidates will be contacted for an interview after January 6, 2025. Thank you for your patience! At Allianz, we're proud to be one of the world's leading insurance and asset management...
-
Allianz Australia | Customer Advisor
vor 4 Wochen
Perth, Österreich Tideri Jobbörse VollzeitCUSTOMER ADVISOR – CUSTOMER & OPERATIONS – MULTIPLE LOCATIONS Please note that due to the upcoming holidays, there will be a delay in the review process.Successful candidates will be contacted for an interview after January 6, 2025.Thank you for your patience! At Allianz, we're proud to be one of the world's leading insurance and asset management brands,...
-
Service Advisor
vor 4 Wochen
Perth, Österreich A.P. Eagers Limited VollzeitAdd expected salary to your profile for insightsAt Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group, with a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ.We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great...
-
Service Advisor
vor 2 Monaten
Perth, Österreich Autoleague VollzeitAs a Service Advisor, you will be the main point of contact for our customers throughout the vehicle servicing process. You will work closely with our technicians and other team members to ensure customers are well-informed, their needs are met, and their vehicles receive top-notch service. This role requires strong communication skills, attention to detail,...
-
Service Advisor
vor 2 Monaten
Perth, Österreich Autoleague VollzeitAs a Service Advisor, you will be the main point of contact for our customers throughout the vehicle servicing process.You will work closely with our technicians and other team members to ensure customers are well-informed, their needs are met, and their vehicles receive top-notch service.This role requires strong communication skills, attention to detail,...
-
Marketing Advisor
vor 3 Wochen
Perth, Österreich Breight Group VollzeitBreight Group is growing!We currently seek a positive and driven Marketing Advisor to support the needs of our business.About UsBreight Group is locally-owned and operated, providing Access and Mechanical services to our Clients within the resources sector.We are currently seeking an experienced and enthusiastic Marketing Advisor to support the growing needs...
-
Service Advisor
vor 2 Wochen
Perth, Österreich Randstad Education Australia VollzeitRandstad has partnered exclusively with one of the largest transport companies in the country!Due to continued growth, our client based at Perth Airport is looking for an experienced Service Advisor to join their team.About the role: Efficiently and accurately tracking warranty payments within the department.Reconciling all warranty receivables with payments...
-
Service Advisor
vor 2 Wochen
Perth, Österreich Randstad Education Australia VollzeitRandstad has partnered exclusively with one of the largest transport companies in the country!Due to continued growth, our client based at Perth Airport is looking for an experienced Service Advisor to join their team.About the role: Efficiently and accurately tracking warranty payments within the department.Reconciling all warranty receivables with payments...
-
Customer Engagement Advisor
vor 3 Monaten
Perth, Österreich Tideri Jobbörse VollzeitWOW Recruitment is looking for a Customer Service Representative to join an internationally renowned Visual Communications Supplier business with a presence in multiple countries.This role offers the opportunity to build on your customer service career.ABOUT THE ROLE Reporting to the Customer Engagement Manager you will ensure timely and professional...
