Customer Data Analyst
vor 2 Monaten
MECCA Brands is experiencing growing demand for customer data analysis and enablement to support the delivery of our personalisation, digital engagement, and behavioural marketing at scale.
As a result, there is an exciting opportunity for a customer-focused and analytically minded Customer Data Analyst to join our team.The Role You Could PlayReporting to the Customer Data Enablement Lead, the Customer Data Analyst needs to deeply understand the power of data to lead the delivery of considered customer data solutions as part of personalisation initiatives and digital programs of work.
As a key member of the team, you will be working on a variety of analytical challenges in support of complete omnichannel customer experience initiatives.You will leverage data from internal and external sources to build and measure segmentations, find groups of customers to grow, reactivate or acquire for the business and close the loop through quantitative analysis of customer journeys and test & learn initiatives.What You Will BringWe are looking for a passionate data specialist, well-versed in using data to transform customer interactions in marketing, sales and digital experience and familiar with marketing technology transformation, automation and process change within an organization.You will also need to have:3+ years experience in data analysis and solutioning, preferably in retailStrong SQL skills for querying and manipulating datasetsExperience with accurately interpreting briefs, performing the required analysis and presenting back to the business with considerations, implications and recommendationsExperience in managing marketing technology platforms to deliver personalizationGeneral business/retail understanding and proactive outcome-based thinkingA passion for new technologies and willing to learn and apply new data manipulation and analysis toolsStrong communication, interpersonal and time management skills.Strong attention to detailYour Life At MECCAWhilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn't be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the waySome of our other team member benefits include:Professional development programs and first-class digitised learning offeringHealth and well-being initiativesReward and recognition programsAccess to bonus and incentive programsAccess to quarterly product allowanceUp to 40% discountBenefits are subject to company policy, as updated from time to time.There are also so many other ways in which you'll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.#J-18808-Ljbffr
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