Analytics Engineer
vor 1 Woche
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About the Role (your why) The Advanced Analytics Lead - Aternity is responsible for the endpoint analytics capability within the Intelligent Workspace team.
We are a forward-thinking technology team dedicated to enhancing digital experiences through advanced data analytics and IT performance management.
Our goal is to boost IT performance, enhance productivity, and drive our customers' digital transformation journeys.
Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance. What you'll do The Advanced Analytics Lead - Aternity is responsible for (but not limited to):
Data Whispering:Dive deep into EUX data using Riverbed Aternity and pinpoint performance bottlenecks.Spot patterns, anomalies, and those elusive "aha" moments.Deliver insights that everyone can understand.Craft dashboards that are both smart and visually stunning.Ensure dashboards meet the needs of both customers and engineers.Continuously refine and enhance dashboards.Tech Sleuthing:Hunt down performance issues with logic and flair.Work closely with engineers to resolve problems quickly and effectively.People Power:Collaborate with teams, customers, and partners.Share findings through compelling reports and presentations.Connect with customers and sales teams, leading workshops, and turning service desk feedback into actionable insights.Stay on top of tech trends and EUX innovations.Share ideas that push the boundaries of what's possible.We are an agile company, keen to respond to changing requirements.
What you'll bring Education: Bachelor's degree in Data Science, IT, Computer Science, or equivalent experience.Experience: Experience in advanced analytics or IT performance.Proficient in Riverbed Aternity.Data visualisation skills (Power BI, Tableau, etc.
).Strong analytical skills.Expert-level PowerShell skills.ITSM experience is a plus.Superpowers We Love: Problem-solving skills.Clear communication skills.Team player with independence.Attention to detail.Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services.
We maintain a dynamic, agile, small business feel.
It's our people that give Datacom its unique culture and energy.
We care about our people and provide perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses.
You'll have the opportunity to learn, develop your career, connect, and bring your true self to work.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their challenges.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in our supportive environment.
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