Reverse Mortgage Associate
vor 1 Monat
We're seeking passionate Reverse Mortgage Associates to be part of our energetic Melbourne-based team.
Is this your next role? In this outbound calling position, you'll be connecting with potential reverse mortgage clients across Australia, helping them unlock new possibilities for their retirement.
As the first point of contact, you will provide expert guidance, answering questions and highlighting the features and benefits of our reverse mortgage products to assist clients in making informed borrowing decisions.
Additionally, you will initiate the application process and complete essential administrative tasks to support the fulfilment process.
Does this sound like you? You're compassionate, patient, and highly customer focused.
Colleagues and customers describe you as empathetic and always willing to go the extra mile.
You excel in a collaborative environment and have a proven ability to understand and meet customer needs while building strong, lasting relationships with customers.
Your ideal experience and skills: Background in retail banking is an advantage.Experience with personal lending is plus.Strong communication skills, both written and verbal.Self-motivated with a drive to achieve successful outcomes.A knack for problem-solving and finding effective solutions.Meticulous attention to detail with accurate administrative skills.Our reverse mortgage solutions offer seniors the financial freedom to enjoy a more comfortable, fulfilling retirement by tapping into the equity of their homes.
This is your opportunity to be part of something meaningful—empowering Australians to live their best lives.
A bit about us and what we do: At Heartland Bank Australia, we focus on providing Australians with specialist banking products that are the best or only of their kind.
We do this digitally so our customers can spend more time on the things that matter most - instead of waiting in a queue to speak with someone at a bank.
We're well-established in Australia and have been serving Australians since 1971.
Through Heartland Finance, we're the leading provider of reverse mortgages, and through StockCo, we're a leading provider of specialist livestock finance.
We're part of the Heartland group of companies which has more than 145 years of experience in financial services.
Heartland is listed on the New Zealand and Australian stock exchanges (NZX/ASX: HGH).
Can you see yourself here? Our values define who we are.
We're innovative and always evolving.
We work together as one team and have big ambition.
We offer real opportunities for learning and career development.
You can also get involved in driving change through our internal groups, including our rainbow committee, Growing Families, wellbeing and sustainability groups.
Our perks include flexible working, regular team social activities and events, flu vaccinations and more.
Diversity & inclusion: At Heartland, we're proud to celebrate the many characteristics that make us different.
We're committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers.
We're an equal opportunity employer and we strongly encourage everyone to apply.
Let us know if you need support throughout the application or interview process including a sign language interpreter or speech-to-text reporter.
Feel free to share your pronouns in your application.
Keen to learn more? To learn more about Heartland, check out our website heartlandbank.com.au or follow us on LinkedIn linkedin.com/company/heartland-bank-Australia.
Please note you must be eligible to work in Australia.
Reference # 5748
Posted on 14 Oct 2024
Closes on 28 Oct 2024 23:00
Location(s) Melbourne
Expertise Customer Service, Retail, Reverse Mortgages
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