Senior Service Technician
vor 1 Woche
Add expected salary to your profile for insights.
As Senior Service Technician in our Customer Care team, you'll oversee and support other Service Technicians in providing practical hands-on support to customers in the Emergency Services Industry.
This includes coordinating assembly, installation, and maintenance of mobile data equipment in emergency vehicles, analyzing service requests, and overseeing and performing maintenance and repair activities both on-site and in the workshop.
You'll have the opportunity to:
Act as the 2IC to the Service Team Lead, providing guidance to a team of Service Technicians to support installations and maintenance in the field and workshop.
Monitor and maintain the quality of service provided by the team.
Conduct periodic quality checks and implement corrective actions as necessary to meet customer expectations.
Oversee the preparation and updating of installation/maintenance manuals, work instructions, and investigative reports.
Review and approve documentation prepared by team members.
Supervise stock control activities, including spare and faulty inventories.
Ensure accurate tracking of equipment and advise management on replenishment requirements.
Ensure all installations and maintenance activities are conducted in compliance with OH&S Regulation guidelines.
Undertake all assigned in-field proactive and reactive requests of mobile data equipment to expected levels of workmanship and agreed SLAs.
Update and maintain all mandatory Equipment and Software Configuration details using the asset management system.
What you'll bring to the role:
Certificate III in Electronics or equivalent.
Experience in either low voltage electrical or automotive roles in a customer-facing environment.
Experience in investigation and analysis of hardware issues and management through to resolution.
Experience in reading and interpreting wiring diagrams and identifying electrical circuits.
Strong communication and interpersonal skills, with the ability to effectively lead and motivate a team.
Knowledge of OH&S regulations and best practices in workplace safety.
Why Corvanta?
With a team who are truly dedicated and passionate about what they do, Corvanta understands the impact ambulance services providers have on people's lives.
In an industry where providing essential health services and excellent care is paramount, it is crucial patients receive the right care, at the right time, at the right place.
To meet these objectives, our business is solely focused on delivering quality solutions that support incident response to influence better outcomes.
We'll continuously support you so that you can bring your best self to our team.
It's your ideas, energy, and drive that will help all of us grow, innovate, and be successful.
If you join Corvanta, you will have the opportunity to:
make a difference join a supportive culture work locally and globally access various employee benefit schemes be challenged every day, and most importantly, have fun whilst achieving it all
Corvanta is part of Modaxo, which brings together 26 brands that solely focus on People Transportation technology.
Corvanta and Modaxo are part of the Constellation Software Group which is the largest IT company in Canada and has over 125,000 customers in more than 100 countries across the globe, with offices on every continent.
Please note: Only applicants with Australian working rights will be considered for this role.
You will need to successfully pass an Australian National Police Check if you are successful.
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