Client Services Officer
Vor 7 Tagen
Client Services Officer (No insurance experience needed)Competitive salary + up to 15% annual bonusThis is an incredibly varied role where you'll focus on providing exceptional customer experiences to existing clients to support their ongoing insurance needs.
You'll learn the ins and outs of the Insurance industry by working closely with other departments in the business to get the best outcome for our clients and customers.This isn't a cold calling role – you will focus on building long term relationships with your customers.
Your role will see you touch on customer service, administration, analysing risk and more
We'll provide extensive training designed to help you succeed and NTI will help support you to gain a Cert IV qualification in General InsuranceHow you will add value to the team:First and foremost, you will be someone who loves interacting with people.
Most of your interactions will be over the phone or via email, so you will have well developed communication skills both written and verbal.
In addition, you'll have:Previous experience in a sales or customer service role (either face to face or phone based)Driven to achieve and provide exceptional experiences for customersStrong problem solving skills with a desire to get the best outcome for the customer and NTISystems savvy and details focusedWhat to expect when you're a part of the NTI family:NTI is a market leader in the specialist insurance industry with over 50 years' experience and backed by two of Australia's largest insurers (IAG and Suncorp).
As the recipient of the 2022 Australian HR Awards Employer of Choice, we are committed to being a Best Employer of the Best People and as such, we offer:A real and tangible commitment to your development and ongoing studyCompetitive annual incentive program of up to 15%Up to 50% discount on a large range of personal insurance productsAccess to discounts on over 350 retailers across AustraliaPaid parental leave and the ability to apply for flexible working arrangements + moreAt NTI, we're committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions.Ready to apply?
We can't wait to read your applicationOur application process is tailored to each role based on the unique requirements.
You may be required to complete phone, face to face or video interviews, psychometric testing, and reference checks as part of the application process.How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How much notice are you required to give your current employer?What's your expected annual base salary?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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