Worldwide Specialist Sales, Amazon Connect
vor 8 Stunden
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders.
AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS).
This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering outstanding customer service.
This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses.
This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms.
The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically.
As a key team member in this fast-growing, exciting space, you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers' business.
Key Job ResponsibilitiesDrive revenue and market share for AWS.Meet or exceed quarterly and annual revenue targets.Develop and execute against a sales plan.Maintain a robust sales pipeline.Work with partners and OEMs to extend reach & drive adoption of AWS solutions.Manage contract negotiations along with the core sales organization.Develop long-term strategic relationships with key accounts.Ensure customer satisfaction. About the TeamAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Minimum Qualifications7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience.10+ years of business development, partner development, sales or alliances management experience.5+ years of building profitable partner ecosystems experience.Experience developing detailed go-to-market plans. Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
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