Cloud Support Engineer
vor 1 Monat
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Position Requirements BASIC QUALIFICATIONS Experience in network / system administrationGood understanding of either layer 3-4 or layer 4-7 protocolsPREFERRED QUALIFICATIONS Experience configuring and troubleshooting either software-based (IPsec & SSL) VPN solutions, or hardware-based VPN devicesExperience managing full application stacks from the OS up through custom applicationsDemonstrated proficiency in network administration (DNS, BGP, Load Balancing)Understanding of firewall concepts and rules, or data center load-balancing technologiesUnderstanding of hardware or software Load Balancers in a large data center environmentSystems administration in Linux / Unix or WindowsNetwork analysis fundamentals and robust troubleshooting skillsPosted : November 5, 2024 (Updated 27 minutes ago)
As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
This role supports and focuses on our Networking services such as Elastic Load Balancing.
A successful candidate is not expected to be a cloud expert prior to joining AWS, but securing a role as a Cloud Engineer in AWS Support is a great way to become one
In AWS Support, every day will bring new and exciting challenges on the job.
On a typical day, a Cloud Engineer will be primarily responsible for solving customers' issues through a variety of contact channels.
Drive projects that improve support-related processes and our customers' technical support experience.
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