Qa Technician
vor 4 Wochen
The Opportunity Office Location: Richlands Work area: Brisbane and surrounding area Start date: ASAP Tool of trade vehicle: Driver's license required EQUIPMENT AND SERVICES TEAM OVERVIEW The EQS team is a dynamic environment responsible for the warehousing, setup, delivery, and service of CCEP's equipment for our valued customers. This includes but is not limited to Warehouse and Workshop Operations, Installation of equipment, and servicing and auditing equipment in the field.
JOB PURPOSE As an EQS Quality Assurance / Auditor, you are responsible for ensuring a Quality Beverage is always delivered to a consumer, which is a requirement under the CCEP Australia bottling license and forms part of a Global standard. This role is customer-facing on-premise at Hotels, Restaurants, Clubs, etc. You are responsible for ensuring prompt and accurate data collection of quality assurance readings at customers' premises to provide integrity in our Quality programs. Reporting to a national quality assurance manager, you will deliver a Quality Beverage to consumers through consistent testing of Beverage dispense equipment located in customer venues. Key responsibilities will see you providing Quality Maintenance visits on a day-to-day basis following procedures for measuring the Post-mix Beverage Quality by testing: Taste, Temperature, Carbonation, Syrup to Soda Ratio, Expansion of Frozen Beverage, Age of Syrup, and Hygiene. This exciting role requires a candidate with a passion for customer service and a high attention to detail.
Key Responsibilities Keeping yourself, your colleagues, our customers, and our consumers safe always. Providing the best possible customer service. Providing quality product by ensuring equipment tested is returned to critical settings at each visit. Adhering to standard processes and correct use of beverage measuring equipment. Contributing to team success. Actively participate in maintaining and developing technical skills. KEY ACCOUNTABILITIES Ensure each job is carried out with safety at front of mind. Accuracy and data integrity. Time management. Customer service safety behavior. Demonstrates safe behaviors always. Correctly follows all Safe Work Practices in the workplace. All customer-related work is handled in a professional manner. Create a positive customer service experience. CAREER EXPERIENCE & QUALIFICATIONS Planning and organizing. Attention to detail. Strong relationship building skills with key stakeholders (internal CCEP, Field Service teams, FSMs). Ability to collaborate at all levels. Excellent communication skills both written and verbal across all communication methods. Strong disciplines and routines as the role can be autonomous.
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