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Customer Service Rep
vor 2 Wochen
Start an exciting new career in the customer service industry
Randstad is currently seeking customer service professionals for multiple full-time positions available within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport.
The crux of this role is providing an excellent customer service experience for all customer interactions.
Tasks may include but are not limited to:
Being one of the first points of contact for enquiriesManaging enquiries from customers (via phone including both inbound and outbound calls)Responding to customer enquiries with urgency and professionalism via calls and emailsHandling customer complaints and providing alternative solutionsWorking as part of a team to ensure customer satisfaction is met efficientlyData entry into internal databases and systemsWe are looking for individuals who: Are passionate about helping peopleHave a strong background in customer service which could be from call centres, retail, reception, admin, hospitality, etc.Have a high level of attention to detail and exceptional time management skillsAre able to learn and adapt to new systems and processesWant to learn and expand their customer service skills and expertise to kickstart a new career or grow their current oneThere are many great benefits to working through Randstad such as:
Weekly pay with instant access to your payslips via our MyRandstad AppSpecial discounts at a variety of retailers such as Kmart, Woolworths, Hoyts, Myer, David Jones, Rebel Sport, and moreA free Employee Assistance Program offering you and your family confidential short-term counseling supportHaving a supportive Randstad consultant helping you every step of the wayApplications: If you believe that your skillset is suited to the above criteria, please send your CV in MS Word format to Juanita Forster ().
Please note only shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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