Senior Porfolio Manager

vor 5 Stunden

Brisbane, Österreich Peppers Retreats, Resorts And Hotels Vollzeit

FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley comprises of one and two bedroom apartments, a uniquely heated u-shaped skyline pool, cinema, state of the art gym, yoga retreat and tropical outdoor lounge area for guests to experience.
You will never run out of things to do on your days off in Brisbane.
Hike to hidden waterfalls, saviour culinary experiences at restaurants and rooftop bars or engage your senses in captivating art exhibitions and live theatre performances.
Realty and Asset Management is a unique owner focussed department within Accor Apartments and Realty, overseeing the negotiation and management of all agreements in place with Owners, Body Corporates and Owners Associations in the Accor Apartments and Realty portfolio.
Purpose
As the Senior Portfolio Manager, you will report directly to the General Manager with a dotted line to the Director of Owner Experience, Asset Management.
In this role, based at FV by Peppers in Fortitude Valley, you will oversee a substantial team managing the rental portfolio for FV by Peppers and Brisbane CBD, encompassing over 800 properties in a highly competitive market.
Primary Responsibilities

Coordinating updates to QLD Residential Tenancy Legislation
Implementing best practices across the business
Managing escalated complaints and formal responses to the RTA, QCAT, Legal, and OFT
Recruitment for Property Managements Teams & act as a mentor, offering guidance to nurture the growth of property management team members
Diligently uphold compliance with legislative and licensing prerequisites
Deliver comprehensive end-of-month financial reports, covering revenue, expenses, payroll, arrears, and vacancy rates
Craft and execute strategies for enhancing customer acquisition and retention to drive success

Skills and Experience

Experience working with QCAT
Hold a current QLD Real Estate Certificate
Established history of enhancing conversion and retention rates
Outstanding communication and interpersonal abilities
Proficient in using RP Data or Price Finder CMA software & confident with Microsoft Office applications, including Word, Excel, and Outlook
Experience using Console Cloud or other Property Management Software is beneficial
Competence in managing Residential Tenancy Disputes, including handling insurance claims, lodgement procedures, and representing cases at the Administrative Tribunal, as required by the specific state's regulations

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.

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