Ntt | Senior Functional Consultant: Ms Dynamics Crm | Canberra
vor 2 Wochen
Senior Functional Consultant: MS Dynamics CRM We are seeking a Microsoft Dynamics 365 CE Senior Functional Consultant to work on complex projects that deliver solutions used by millions every day.
In this role, you will be responsible for the successful delivery of our digital projects, working closely with the latest industry standards and techniques to ensure robust, secure, and innovative solutions.
This role allows the flexibility of a hybrid work environment and is open to applicants located in Canberra , Sydney , Melbourne , or Brisbane .
Responsibilities will include:
Deliver professional services through design, implementation, and configuration of Dynamics CRM as required by the project.
Provide industry-specific Microsoft Dynamics 365 solution implementations, extensions, and upgrades.
Write functional specifications and help write User Stories for Dynamics 365 engagements.
Be accountable for defined work assignments/projects.
Support functional resources in workshops and proof of concepts/pilot implementations.
Assist with preparation of proposals and demos.
To be successful in this role you will need the following skills or qualities:
Extensive experience in customization, configuration, extension, and functional design of Dynamics CE Customer Service and Sales; Marketing/Customer Insights is a bonus.
Strong experience in D365 professional services delivery and hands-on, documented experience of at least 3 Microsoft Dynamics CRM implementations.
Experience producing functional artifacts to communicate an understanding of the organization's current state and target business and ICT architectures.
Demonstrated ability to multi-task in a fast-paced environment with competing priorities.
Excellent communication (both written and verbal) and presentation skills with the ability to work with technical and non-technical stakeholders.
Certifications in Microsoft Dynamics 365 & Power Platform.
Desirable Academic Qualifications and Certifications:
Bachelor's Degree or equivalent in Information Technology, Computer Science, or a related field.
Dynamics CRM certifications.
?Due to the nature of our clients, Australian Citizenship and a minimum of Baseline Australian Government Security Vetting Agency (AGSVA) security clearance is required.
Join our growing global team and accelerate your career with us.
Apply today.
What we can offer you:
Continued training and education opportunities to support you on your career path.
A supportive environment that empowers you to thrive and gives you the autonomy and accountability to shape your own success.
Financial and wellbeing services, including salary packaging and discounts on entertainment, travel, and shopping.
About us:
At NTT DATA, we bring best practices and high-value services to more than 50 countries and regions around the world.
We employ more than 330,000 people globally.
From strategic consulting to leading-edge technologies, we enable experiences that transform organizations for success, disrupt industries for good, and shape a better society for all.
NTT DATA is recognized as a Global Top Employer for 2024.
This prestigious honor places us among an elite group of only 17 organizations globally acclaimed for our outstanding people policies and practices.
Our diverse workforce is the power behind our innovation.
To harness their fullest strengths, we are committed to creating an inclusive work environment with no limitations to geography, gender, or generation.
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