Head Of Claims Operations Lac
vor 1 Monat
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Claims Operations LAC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the International Head of Claims Operations with a matrix report to the Head of LAC Claims. The role will have direct management responsibility for the delivery of the claims operations function in the LAC.You will be responsible for design, management and implementation of claims improvement programs, claims governance & compliance, process optimization and transformation as well as effectively collaborating with global functions to ensure effective TPA management, vendor management, business intelligence, Global Investigation Services (GIS), Global Recovery Service (GRS) and Global Quality Assurance for LAC Claims.How you will create an impactSupport LAC Claims in strategic project delivery including Global GI Claims Strategic Initiatives, International projects and IT initiatives ensuring clear prioritization and alignment in LAC.Manage effective delivery of claims transformation.Develop and execute strategic initiatives which improve the claims function within LAC including people, process, governance, automation and other technologies.Continuously improve claims processes and ways of working, including working in close collaboration with any shared services partner to ensure seamless customer services delivery and effective process transformation.Work collaboratively with the leadership team across LAC Claims and Claims IT to identify and implement further opportunity for enhancements to segmentation and our digital capabilities.Drive a strong control framework and lead Claims Governance & Compliance for LAC Claims working in close collaboration with the Head of LAC Claims and the International Head of Claims Governance & Compliance.Implement strong first line controls for key risks identified in LAC claims working collaboratively with Enterprise Risk Management (ERM), Operational Risk Management (ORM), Internal Audit Group (IAG) and Compliance to continuously improve.Coordinate and own (where appropriate) risk event mitigation plans and resolution of internal audit action plans across LAC.In collaboration with Global Claims Governance & Compliance, develop and maintain LAC Claims policies, standards, and controls ensuring Claims personnel have knowledge and receive training around AIG policies, standards, and controls.Establish and maintain appropriate means to monitor and accommodate changes in regulatory environment that impact AIG's compliance obligations.Provide oversight, direction, and ensure timely and appropriate responses are provided to all regulatory, SOX, and internal audits.Foster working relationships with regulatory bodies and with AIG business groups in furtherance of AIG Compliance efforts.Oversee service delivery using the various tools in place e.g. complaints process, NPS, and identify improvement opportunities working in close collaboration with LAC Claims Leaders.Support effective claims reporting in the LAC including monthly and quarterly business reviews.Primary contact for all LAC Claims Operations activity representing claims operations in LAC claims leadership meetings and broader business meetings as appropriate.Support ongoing Claims strategic initiatives through programs that foster an environment of continuous improvement.Drive a culture that promotes collaboration, diversity, equity, and inclusion.What you'll need to succeedThe successful candidate will have proven experience in delivering claims operational change and a demonstrated ability to communicate and influence at varying levels. The individual will also have a proven track record in governance within the Insurance industry ideally within claims. In addition, the individual will have a proven track record as an exceptionally effective change agent. The candidate will possess a strong business and process mindset and change leadership skills to unify teams around common goals and drive change.Additional requirements include:Experienced people leader with a proven track record of leading transformational change including program management and benefit tracking/reporting.Exceptional communication skills including the ability to develop and present clear and concise analysis and recommendations.Proven ability to dissect complex business issues, perform research and analysis, and synthesize conclusions into a value-maximizing strategy.Ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, cultivate entrepreneurship, and learn the strengths and weaknesses to best leverage skills and nurture talent.Experienced in leading project teams through the complete project lifecycle by providing project management leadership, methods and rigor across programs/projects including after-action reviews and continuous improvement.Strong Compliance, Governance and/or audit, regulatory background. Comprehensive awareness of the Business and Regulatory environment.Experience in building governance frameworks within a complex organization ideal.Expertise in Continuous Improvement Methodologies.Strong background in operational management and process improvement.Strong commercial mindset with a proven track record of making sound data-based decisions.Ideally knowledge of consumer and commercial claims handling.Fluency in English and Spanish are requirements for the role. Portuguese is a plus.Ready to take your career to the next level? We would love to hear from you.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to ****** Area: CL - Claims
#J-18808-Ljbffr
-
Head Of Claims Operations Lac
vor 2 Monaten
Melbourne, Österreich AIG VollzeitAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Claims Operations LAC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the International Head of Claims...
-
Head Of Claims Operations Lac
vor 2 Monaten
Melbourne, Österreich Aig VollzeitAt AIG, we are reimagining the way we help customers to manage risk.Join us as a Head of Claims Operations LAC to play your part in that transformation.It's an opportunity to grow your skills and experience as a valued member of the team.The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the International Head of Claims...
-
Melbourne, Österreich Landscape Australia Construction (Lac) VollzeitGeneral Gardener and Landscape GardenerLocation: CockburnType: Full TimeCategory: Trades & ServicesVacancy Listing Dates: 5/11/2024 to 3/12/2024Reference Number: 98256Job OverviewLandscape Australia Construction (LAC) are industry leaders in the provision of Landscape Construction, Maintenance, and Residential service offerings in Western Australia.We...
-
Head Of Settlements
vor 1 Monat
Melbourne, Österreich Clearcompany VollzeitHead of Settlements – North Lakes, QLDGlobal Insurance Leader | High-Impact Role | Flexibility & Competitive Salary PkgLead the charge in claims strategy and operational excellence!Our client, an international insurance powerhouse, seeks a seasoned Head of Settlements to oversee their Settlements team.This is your opportunity to drive impactful claim cost...
-
Head Of Department
vor 3 Wochen
Melbourne, Österreich Head Medical VollzeitThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD600k (dependent upon experience) and access to salary packaging.Relocation and accommodation assistance.Commitment to ongoing...
-
Head Of Department
vor 3 Wochen
Melbourne, Österreich Head Medical VollzeitHead of Department - Tasmania - Head MedicalThis is a fantastic opportunity to secure a substantive position as a Head of Department within General Medicine in one of Australia's most liveable and affordable cities – Hobart, Tasmania.Attractive salary package up to AUD$600k (dependent upon experience) and access to salary packaging.Relocation and...
-
Melbourne, Österreich Hello Claims VollzeitLiability or Complex/Heavy Vehicle Claims AssessorHello Claims provides a purpose-built and market-leading assess and repair solution. Our client's portfolios cover multiple categories including passenger vehicles, trucks, machinery, caravans, motorcycles, marine, and motor vehicle liability claims. We have offices in Sydney, Coffs Harbour, Sunshine Coast,...
-
Head Of Settlements
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitThis job offer is not available in your country.Join a leading player in the insurance industry committed to delivering a brighter future for its customers.We are looking for an experienced Head of Settlements to oversee the Settlements Department within the Third Party Motor Claims Division.This critical role is responsible for driving strategic claims...
-
Melbourne, Österreich Buscojobs VollzeitHead of Settlements - North Lakes, QLD Global Insurance Leader | High-Impact Role | Flexibility & Competitive Salary PkgLead the charge in claims strategy and operational excellence!Our client, an international insurance powerhouse, seeks a seasoned Head of Settlements to oversee their Settlements team.This is your opportunity to drive impactful claim cost...
-
Head Of Education Operations
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitCampbelltown, New South Wales, AustraliaHead of Education Operations Permanent Full-time Position Broughton Anglican College is a Pre-Kindergarten to Year 12 Christian School in the Macarthur region and provides exceptional educational opportunities to more than 1,400 students.Staff enjoy an innovative teaching environment with supportive peers, students,...
-
Head Of Operations
vor 1 Woche
Melbourne, Österreich Clearcompany VollzeitThe Company Our client is currently looking to recruit a Head of Operations that will oversee the end to end operation of this complex and high value chemical manufacturing operation.This will include but not limited to Production, Maintenance, Capital Engineering, Safety, Laboratory as well as managing key internal and external stakeholder...
-
Head Of Operations
vor 1 Monat
Melbourne, Österreich HAMILTON BROWN VollzeitManagement (Information & Communication Technology)Full timeLocation: Brisbane, Sydney or Melbourne – opportunity for hybrid | flexible workingAbout usCare Systems is a leading provider of software solutions in the Australian Aged Care, Home Care, Community Support Packages and Disability sectors. We are proud to develop, market, deploy and support our own...
-
Head Of Merchandise Planning
vor 2 Monaten
Melbourne, Österreich Umenco Talent Pty Ltd VollzeitHead of Merchandise Planning & Operations This established label is one of Australia's most respected menswear fashion brands renowned for well-tailored casual styles, sharp suiting, wearability and quality. Role Overview UMENCO is currently seeking an experienced Head of Merchandise Planning & Operations for a renowned Australian menswear brand.This dynamic...
-
Head Of Operations
vor 4 Wochen
Melbourne, Österreich Blinq Technologies VollzeitWHAT IS BLINQ?The first interaction two people have is the bedrock of all strong business relationships. If you can make that experience special, you can start to build a great second interaction, and so on. Blinq is the tool to help people do that. We're building a platform that allows you to share a snapshot of who you are with anyone, anywhere via digital...
-
Head Of Merchandise Planning
vor 1 Monat
Melbourne, Österreich Umenco VollzeitBrand StoryThis established label is one of Australia's most respected menswear fashion brands renowned for well-tailored casual styles, sharp suiting, wearability and quality.Role OverviewUMENCO is currently seeking an experienced Head of Merchandise Planning & Operations for a renowned Australian menswear brand. This dynamic role requires a strategic...
-
Head Of Merchandise Planning
vor 2 Monaten
Melbourne, Österreich Https:Www.Energyjobline.ComSitemap.Xml VollzeitBrand Story This established label is one of Australia's most respected menswear fashion brands renowned for well-tailored casual styles, sharp suiting, wearability and quality. Role Overview UMENCO is currently seeking an experienced Head of Merchandise Planning & Operations for a renowned Australian menswear brand.This dynamic role requires a strategic...
-
Head Of Operations
vor 2 Wochen
Melbourne, Österreich Blinq VollzeitWHAT IS BLINQ? The first interaction two people have is the bedrock of all strong business relationships. If you can make that experience special, you can start to build a great second interaction, and so on. Blinq is the tool to help people do that. We're building a platform that allows you to share a snapshot of who you are with anyone, anywhere via...
-
Head Of Medical Operations
vor 2 Wochen
Melbourne, Österreich Dispensed VollzeitAre you a medical professional with a passion for leadership and innovation? We're Dispensed, a global medicinal cannabis company on a mission to transform lives through better health.We're on the hunt for a friendly, forward-thinking Head of Medical Operations to shape our clinical strategy, optimise workflows, and lead an incredible team.As our Head of...
-
Head Of Commercial Operations
vor 4 Wochen
Melbourne, Österreich Pharma People VollzeitGeneral/Business Unit Manager (CEO & General Management)Full timeOur client is one of Australia's leading specialised pharmaceutical companies with an industry-leading range of products. The products are widely known in Australia and throughout the world.The Role:The Head of Commercial Operations is a pivotal leadership position responsible for shaping and...
-
Head Of Safety – Operations
vor 2 Monaten
Melbourne, Österreich Bupaoptical VollzeitThe opportunityWe are on the lookout for a Head of Safety – Operations to join our People team.Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. Employee safety is a critical focus area for Bupa, aligning closely with our purpose and values. We are committed to providing healthy and safe workplaces where our...
