Care Advisor
vor 14 Stunden
Anglican Community Services – Wollongong NSW Permanent Anglicare At Home is dedicated to providing compassionate and personalized care to individuals in the community.
We strive to deliver services that are in line with our Christian mission, ensuring that every client is treated with empathy, dignity, and respect.
As we continue to expand our reach, we are seeking a dedicated and passionate Care Advisor to join our team and make a meaningful difference in the lives of our clients.
Role Overview: Full Time Position - Located in South West Sydney - Hybrid Working As a Care Advisor, you will be at the forefront of ensuring that our clients' needs and preferences are met through effective and sustainable case management.
You will play a critical role in aligning services with the organisation's strategy, quality standards, and values, ensuring that our clients receive the highest level of care and support.
Key Responsibilities: Client-Centered Care: Provide comprehensive case management, ensuring clients are treated with empathy, dignity, and respect.
Tailor services to meet each client's unique physical, clinical, emotional, spiritual, and social needs.Service Optimization: Assess and identify client needs, coordinating with internal and external service providers to deliver appropriate services and products, including assistive technology, within budget constraints.Compliance & Documentation: Ensure all case management activities adhere to organizational policies, Care Packages Program, and legislative requirements.
Maintain accurate and timely documentation.Relationship Management: Foster and maintain positive relationships with teams, health professionals, clients, their families, and other stakeholders to enhance the profile of Anglicare At Home.Financial Management: Assist clients in managing their care budgets, ensuring accurate documentation of services for correct allocation and accounting.Team Leadership: Guide and support team members in understanding and implementing Anglicare's strategy, vision, values, and relevant policies.
Monitor Care workers' performance and gather client feedback to improve service delivery.Skills, Knowledge, Attributes and Experience Required: Diploma in Case ManagementPrevious experience in Home Care/Community/Aged Care.Intermediate computer skills, including proficiency in MS Office.Current driver's licence.Apply Now: If you're someone who thrives on challenges, possesses a positive attitude, and is driven by a desire to make a real difference in the lives of others, then we encourage you to apply.
Come be a part of a team where Jesus Christ is honored, lives are enriched, and communities are strengthened.
Apply now and let's create a brighter future together
Aboriginal and Torres Strait Islander candidates are encouraged to apply.
Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse. We encourage you to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.
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