Eforea Spa Therapist

vor 1 Woche


Gold Coast, Österreich Hilton Worldwide, Inc. Vollzeit

Job Description - Eforea Spa Therapist (HOT0B8IB) Work LocationsHilton Surfers Paradise, 6 Orchid Avenue, Surfers Paradise 4217
A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice, and tours of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.
What will I be doing? As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
Provides friendly, attentive, and efficient guest service from point of arrival to departure.Books, changes, and cancels appointments and upsells retail products.Accurately schedules all massage reservations, changes, confirms, and cancels massage reservations.Accurately processes all billing and posting for spa and retail services: reports any overages and shortages to Spa Manager.Accurately explains spa treatment menu and packages to guests.Greets and welcomes all incoming and outgoing guests and staff in accordance with Brand Standards.Ensures high standards of cleanliness in the department.Reports any maintenance issues to Spa Manager.Assists in all areas of operations as requested by Spa Manager.Maintains awareness of current and future services offered by the hotel.Ensures that departmental operation budget is adhered to, maximizing revenues and minimizing expenses.Maintains the quality of service and overall appearance of locker areas, lounge area, and restrooms.Ensures proper cleanliness of locker room, lounge, steam/sauna room, prep room, and restrooms.Ensures audio-visual equipment is well maintained and in good condition.Orients guests through our Fitness facility, greets guests, and provides personal guest service.What are we looking for? A Spa Therapist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong interpersonal skillsCommitted to delivering a high level of customer serviceIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Excellent attention to detailHigh standards of cleanlinessAbility to work in a consistently professional and helpful mannerPrevious experience in a similar roleWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and

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  • Eforea Spa Therapist

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    Job Description - Eforea Spa Therapist (HOT0B8IB)Job Number:HOT0B8IBWork LocationsHilton Surfers Paradise 6 Orchid Avenue Surfers Paradise 4217A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice, and tours of the facilities....


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