Triage Counsellor

Triage Counsellor (Social worker/Psychologist/Counsellor) Jurisdiction : Federal Circuit and Family Court of Australia (FCFCOA)
Section : Court Children's Service
Classification : Australian Public Service Level 6 (APS 6)
Salary : Total package: $104,090 to $116,579 per annum, including 15.4% superannuation (base salary of $90,199 to $101,022 per annum, plus 15.4% superannuation)
Employment type : Non-ongoing, full time/part-time
What is a Triage Counsellor?
Triage Counsellors are qualified social science professionals with clinical experience working with children and families, including in child protection, family support, and family and domestic violence.

Triage Counsellors assist parties in family law matters by conducting confidential risk assessments to identify appropriate support services, safety planning, and case management.
This help is targeted towards families at high risk due to family violence, mental health issues, drug and alcohol misuse, and child abuse and neglect.

Triage Counsellors have a statutory appointment to the role of 'family counsellor' (Section 281(1) of the Federal Circuit and Family Court of Australia Act 2021), to provide family counselling as defined under Section 10 of the Family Law Act 1975 (Cth) (FLA).

Why become a Triage Counsellor?
This is an exciting opportunity to join the Federal Circuit and Family Court of Australia (FCFCOA) and be part of world-leading initiatives designed to ensure safe and effective outcomes for children and families.

The role of Triage Counsellor offers the rewarding opportunity to be part of Lighthouse, an innovative approach taken by the FCFCOA to screen for risk, with a primary focus on improving outcomes for families.

New Triage Counsellors are provided with a supportive and structured induction program.
All Triage Counsellors receive ongoing professional development, access to an extensive literature library, and regular professional supervision.

Other great reasons to become a Triage Counsellor
In addition to rewarding work and competitive remuneration, the Triage Counsellor position offers the following benefits:
A 15.4% employer superannuation contribution rate Salary packaging options Paid leave days between Christmas and New Year, and three days after New Year, in addition to the standard annual leave entitlement (4 weeks for full time).
Up to eighteen weeks of paid parental leave Access to Cultural and First Nations ceremonial and NAIDOC leave Access to study leave and other study assistance Flexible work arrangements, including opportunities for home-based and part-time work Great working facilities, including dedicated child assessment rooms Safe and secure working environment on court premises Access to a raft of project and higher duties opportunities Opportunities to travel inter and intra-state for those interested Training by Australian and international experts Strong team cultures and regular team building activities The key duties of the position include:
What does a Triage Counsellor do?
Triage Counsellors undertake a range of activities within the provisions of the FLA including:
Reviewing responses to the Court's Risk Screening Tool (Family DOORS Triage) Conducting reviews of filed material to further inform risk screening and risk assessment Conducting telephone/video interviews with identified parties to further formulate risk assessment and analysis, including identifying protective and supportive factors Co-designing and developing safety and well-being plans with individuals, and where appropriate and necessary, undertaking direct referrals to identified agencies and services Eligibility
Mandatory qualifications and experience
A recognised degree in a relevant social science area (e.g.
social work, psychology, counselling, human services) A minimum of three (3) years relevant clinical experience working with children and families, such as in child protection, family support, family and domestic violence A clearance for working with children as required within the relevant State/Territory scheme Want to learn more?
For more information, including the position description, contact information, and instructions on how to apply please see the position's listing on the agency's website at
Notes
Eligibility
Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999, and the following:
Australian citizenship – the successful applicant must hold Australian citizenship.
Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment.
Successful applicants engaged into the APS will be subject to a probation period.
Diversity and Inclusion
Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability, First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers, and supporting an inter-generational workforce and supporting gender equity and families.

Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Getting to know the Federal Court of Australia
The Chief Executive Officer and Principal Registrar of the Federal Court, together with officers and staff identified under the Federal Court of Australia Act 1976, the Federal Circuit and Family Court of Australia Act 2021 and the Native Title Act 1993, constitute a single Statutory Agency for the purposes of the Public Service Act 1999.
Employees are engaged to work in support of the following courts or tribunal:
Federal Court of Australia, Federal Circuit and Family Court of Australia, and National Native Title Tribunal.
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