Asset Management Specialist

vor 2 Monaten


Brisbane, Österreich Entag Communications Pty Vollzeit

At ENTAG we help businesses thrive
We are a technology services business, partnering with Australia's largest telecommunications supplier and world leading technology providers to deliver innovative ICT services and solutions to small, large, enterprise and government customers.
About the Position We are currently looking for an Asset Management Specialist (Hot Swaps) who will be responsible for delivering a high level of service through facilitation of all service requests and incidents received from clients.
The role primarily involves assisting with customer requests on upgrading existing devices and replacing faulty devices to specific specifications and standards while maintaining SLAs and meeting customer expectations.
This also includes customer reporting, health checks & investigations, bulk disconnections and data integrity.
In this role you will: Provide exceptional verbal and written customer service.Log and process return handsets, repairs, hot swaps and escalations in line with ENTAG Group and Telstra returns policies and procedures.Action customer and internal email requests via our ticketing system, with a high level of attention to detail.Troubleshoot and investigate internal requests in a timely and professional manner.Uphold Service Level Agreements and offerings between our managed customers and ENTAG.Ensure all compliance measures are met from the time of sale through to order completion.Monitor and respond to operational and administrative issues that require problem solving and outcomes.Communicate and collaborate with key stakeholders to ensure customers are provided with a service level to drive profitability across the business.About You: Written and verbal communication skills.Ability to work autonomously and effectively in a fast-paced organisation.Ability to manage own workload and employ effective time management skills.Ability to perform problem solving logic to a variety of issues.Strong analytical skills.Experience with Telstra systems (highly desirable but not required).General understanding of Telecommunications industry.We offer: Career progression underpinned by our learning platform and role and/or team pathways.Additional leave options including birthdays off, service recognition leave days and purchased additional annual leave.Reward and Recognition Program.Team social events including running/walking club and hiking group adventures.How to apply If this role sounds like you, please click on the apply button and follow the prompts.
We will get in touch if you are shortlisted for this opportunity.
If you would like to learn more, please reach out to Wendy Mifsud on for a confidential chat.
#J-18808-Ljbffr



  • Brisbane, Österreich Core Asset Co Vollzeit

    About the job Asset Management ConsultantAbout UsFounded in 2018, Core Asset Co. is an asset performance improvement consultant that helps leaders make smarter decisions about their heavy mobile equipment (HME) and fixed assets.We work with some of the largest mining companies in the world, significantly improving their performance and return on...


  • Brisbane, Österreich Entag Communications Pty Vollzeit

    At ENTAG we help businesses thrive!We are a technology services business, partnering with Australia's largest telecommunications supplier and world leading technology providers to deliver innovative ICT services and solutions to small, large, enterprise and government customers.About the PositionWe are currently looking for an Asset Management Specialist...


  • Brisbane, Österreich Aurizon Holdings Limited Vollzeit

    Training & Development (Human Resources & Recruitment) Location: Flexible as long as close to an Aurizon locationAbout the role: As Aurizon's Asset Management and Strategy Division expands, we're excited to offer two brand-new roles for Asset Management Capability Specialists. Join our team to create and implement a powerful, sustainable training capability...


  • Brisbane, Österreich Aurizon Vollzeit

    Training & Development (Human Resources & Recruitment) Location: Flexible as long as close to an Aurizon locationAbout the role: As Aurizon's Asset Management and Strategy Division expands, we're excited to offer two brand-new roles for Asset Management Capability Specialists.Join our team to create and implement a powerful, sustainable training capability...


  • Brisbane, Österreich Talented Group Vollzeit

    Account & Relationship Management (Banking & Financial Services)Full time150k OTE - Base + Performance Incentive (uncapped)Join Our Team as an Asset Finance Broker/Specialist Are you passionate about asset finance and excel in providing exceptional customer service?Are you looking for uncapped earning potential?Our client is seeking a dynamic, professional,...


  • Brisbane, Österreich Talented Group Vollzeit

    Account & Relationship Management (Banking & Financial Services)Full time150k OTE - Base + Performance Incentive (uncapped)Join Our Team as an Asset Finance Broker/SpecialistAre you passionate about asset finance and excel in providing exceptional customer service? Are you looking for uncapped earning potential? Our client is seeking a dynamic, professional,...


  • Brisbane, Österreich Tideri Jobbörse Vollzeit

    About the job Asset Management Consultant About Us Founded in 2018, Core Asset Co. is an asset performance improvement consultant that helps leaders make smarter decisions about their heavy mobile equipment (HME) and fixed assets.We work with some of the largest mining companies in the world , significantly improving their performance and return on...


  • Brisbane, Österreich Education Vollzeit

    Are you an experienced asset management professional and proven leader?This role leads asset management strategy & planning, information management, maturity uplift and identified operational functions for the department's educational infrastructure base with a replacement cost of over $40B.The department's Infrastructure Services Division (ISD) plays a key...


  • Brisbane, Österreich Queensland Government Vollzeit

    About Us:The department's Infrastructure Services Division (ISD) plays a key role in providing teaching and learning environments in which our children, students and teachers can thrive and achieve success.Your Opportunity:As the Director - Asset Management Strategy, you would be charged with leading a coordinated approach to asset management practices...


  • Brisbane, Österreich Optimum Consulting Group Vollzeit

    Full timeOur client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas. They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation. With a Brisbane Head Office, they develop, own,...


  • Brisbane, Österreich Optimum Consulting Vollzeit

    Full timeOur client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas. They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation. With a Brisbane Head Office, they develop, own,...


  • Brisbane, Österreich Optimum Consulting Group Vollzeit

    Full time Our client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas.They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation.With a Brisbane Head Office, they develop, own,...


  • Brisbane, Österreich Optimum Consulting Vollzeit

    Full timeOur client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas.They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation.With a Brisbane Head Office, they develop, own,...


  • Brisbane, Österreich At Vollzeit

    Full timeOur client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas.They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation.With a Brisbane Head Office, they develop, own...


  • Brisbane, Österreich At Vollzeit

    Full timeOur client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas. They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation. With a Brisbane Head Office, they develop, own...


  • Brisbane, Österreich Tideri Jobbörse Vollzeit

    Full time Our client is a specialty Property Investment Manager with a growing presence across Australia and NZ, with headquarters located overseas.They deliver long-term capital growth and yield to their equity partners through a disciplined strategy that emphasizes operational performance and risk mitigation.With a Brisbane Head Office, they develop, own,...


  • Brisbane, Österreich Ngare Employment Solutions Pty Ltd Vollzeit

    Full time - Permanent role based in Brisbane CBDFlexible & dynamic team environment with salary and benefits to matchCutting edge engineering projects on offer in a growing ASX listed businessAbout VerbrecWith over 500 dedicated team members operating out of locations across Australia and New Zealand, Verbrec is an ASX listed company (ASX: VBC) providing...


  • Brisbane, Österreich Ngare Employment Solutions Pty Ltd Vollzeit

    Full time - Permanent role based in Brisbane CBD Flexible & dynamic team environment with salary and benefits to match Cutting edge engineering projects on offer in a growing ASX listed business About Verbrec With over 500 dedicated team members operating out of locations across Australia and New Zealand, Verbrec is an ASX listed company (ASX: VBC) providing...


  • Brisbane, Österreich Ngare Employment Solutions Pty Ltd Vollzeit

    Full time - Permanent role based in Brisbane CBDFlexible & dynamic team environment with salary and benefits to matchCutting edge engineering projects on offer in a growing ASX listed businessAbout Verbrec With over 500 dedicated team members operating out of locations across Australia and New Zealand, Verbrec is an ASX listed company (ASX: VBC) providing...


  • Brisbane, Österreich Ngare Employment Solutions Pty Ltd Vollzeit

    Principal Asset Management Engineer Full time - Permanent role based in our head office in Brisbane CBD Flexible & dynamic team environment with salary and benefits to match Cutting edge engineering projects on offer in a growing ASX listed business Make a real impact At Verbrec, you will get to directly influence the transition to renewable energy systems...