Cleaning Supervisor Cleaning
Vor 4 Tagen
The main purpose of this role is to support the Site / Account Manager by ensuring the site is supervised efficiently and effectively and that the specified cleaning standards are met and maintained.
Key Responsibilities: Support and assist your Site / Account Manager in their duties.Ensure cleaners are trained and records are maintained effectively.Adhere to site regulations and Company policies.Liaise with customers/clients as required.Undertake own cleaning duties and cover cleaning as needed.Supervise employees to ensure specified cleaning and work standards are maintained at all times, highlighting any issues to the Site / Account Manager.Welcome, induct, and train new/relief cleaners ensuring they understand their roles and complete training records.Check attendance and time-keeping of employees; notify Site / Account Manager immediately of relief requirements and any failures to adhere to Company/Region reporting procedure.Ensure all staff wear the correct company uniform, are polite, and represent Churchill in a positive manner.Inform Account Manager immediately of any vacancies and provide support in appointing cleaners.Update and check the site communications book daily, and take action as requested.Complete and submit required paperwork on time, i.e., timesheets, on a weekly basis.Order cleaning materials and ensure they are available on site in the appropriate location.Supervise and coordinate periodic project work (if applicable) and any additional work that has been quoted and agreed as required by the client.Assist (as required) monthly quality audits and take corrective action as necessary.Understand and maintain the site folders, ensuring they are up to date.Assist and support the Site / Account Manager in their duties and undertake any additional duties.Undertake training as necessary and appropriate.Perform any other reasonable requests/duties as required by the client/company.Health and Safety: Take reasonable care of your own health and safety.Take reasonable care not to put other people – fellow employees and members of the public – at risk by what you do or don't do in the course of your work.Not interfere with or misuse anything provided for your health, safety, or welfare.Report any injuries, strains, or illnesses you suffer as a result of your work activity.Inform Churchill if something happens that might affect your ability to work, like becoming pregnant or suffering an injury.If you drive or operate machinery, inform Churchill if you take medication that may impact your safety and that of others.Cooperate with Churchill, ensuring that you receive training to enable you to undertake work activities safely.Understand and work to all Churchill's training, safe working practices, and Health and Safety policies.Provide staff with a quality induction that offers information, instruction, supervision, and training to enable them to safely carry out their duties.Facilitate communication and provide feedback as necessary and appropriate.Ensure all equipment within your control is serviced and maintained in a safe condition.Report and record any accidents, incidents, and ill-health arising out of work.Regularly inspect and monitor work areas for unsafe conditions.Ensure subcontractors employed by Churchill on your site have the correct method statement and risk assessment for their activities.Regularly monitor and review health and safety arrangements with your line manager for effectiveness.Implement all of Churchill's safety policies.Inform Site / Area Manager immediately of any non-compliance or issues.Be fully aware of individual and reporting staff's responsibilities regarding the Company's Health and Safety Policy Statement.Inform Site/Account Manager immediately of any accidents at work and complete paperwork.Be responsible for the safe use and care of equipment and materials and wear appropriate protective clothing as supplied.Person Specification: You will demonstrate, amongst other things, your ability in the following: Contribute to the development and implementation of the overall ethos/work/aims of Churchill.Work in accordance with Churchill's policies.Live within commuting distance of the site and be able to travel to other local sites as requested by the account manager.Able and willing to work unsocial hours as necessary.Compliance with Safety requirements for operatives.Maintain effective and professional relationships with other team members and customers.Previous Supervisory experience preferably within the Cleaning industry, however, not essential.Experience in providing exceptional customer service.Demonstrate and use own initiative.Able to multi-task methodically and work under pressure.Willing to work independently or as part of a team.Enthusiastic in building relationships and effectively liaise with clients and colleagues alike.Able to train and coach employees both formally and informally.Working knowledge of Health and Safety systems in the cleaning industry.Able to identify own needs, request training, and use available work-based resources for self-development.Able to lift and carry heavy equipment, furniture, rubbish.Able to wear personal protective equipment as supplied.An effective communicator with a good understanding and speaking of English.Able to plan and prioritise workload to ensure objectives are achieved on time.Able to identify problems and take appropriate action to resolve them.Able to follow instructions on the use of cleaning materials and machinery.Able to attain a consistent standard of service in cleaning duties.Able to adhere to manual handling and health and safety regulations as required.Flexible approach to work.Appreciate that projects need to be completed effectively and efficiently.Use judgement to know when to ask for help and guidance.Take responsibility for own work and demonstrate initiative.Record information accurately and pay attention to detail.Skills and Abilities: Experience of working within a client-facing environment.Experience of cleaning duties (Desirable). #J-18808-Ljbffr
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