Maria Tash, Assistant Manager, Full Time, Permanent
vor 3 Monaten
GET TO KNOW USMARIA TASH has revolutionised the fine jewellery and luxury piercing industries.
The brand is known for self-expression; the Curated Ear is a technique Maria herself developed where clients combine studs and rings in unique stylings that reflect their personal aesthetics.
The original East Village shop gained a devoted following in the early '90s, and MARIA TASH continues to expand globally across the US, Europe, Australia, and the Middle East.KNOW THE ROLEAs the assistant store manager, you will share the responsibility for the overall performance of the store and assist store management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages.People ManagementWork with floor supervisor to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy by partnering with the appropriate internal DTC teams for product support.Assist the store manager in recruiting, hiring, onboarding, and retaining best-in-class talent.Contribute to a positive atmosphere that is fun, professional, productive, and team-oriented by providing clear feedback and regular coaching.Assist the store manager with scheduling, time, and attendance with a view to accurate payroll processing.Assist store manager in organizing store approval and inductions with Brown Thomas management.Ensure Brown Thomas has up-to-date staffing details as required for security and health and safety procedures.Sales DutiesPreparation and execution of any events in the store in partnership with management and marketing.Knowledge and improvement of key KPIs for the store.Responsible for knowing clientele and improving customer retention.Ensure that client information is entered properly and that client records are accurately maintained.Work with the management team to regularly update staff on business performance and new initiatives.Operational DutiesMonitor stock inventory levels and communicate stock needs to management.Ensure the stylist team is taking actions to maintain an excellent level of cleanliness, facilities, and store maintenance.Receive, check in, and distribute stock that arrives.Ensure safe and secure storage of all data, particularly client and staff data held in store.Work with the store manager to analyze results, identify opportunities, and assist in making decisions in collaboration with the leadership team to drive key performance indicators (KPIs).Assist with ensuring hallmarking meets local requirements.Assist with management of cleaning and clinical waste removal.Customer ServiceEnsure that stylists are maintaining excellent customer service standards.Understand piercing healing times, positioning, and fitting, ensuring that advice is taken from the piercing team and understood and communicated by the selling team.Responsible for resolving escalated customer service issues.Be a representative of Maria Tash in and out of the store and provide a high level of customer service as a manager.Accurately process all POS transactions, capture customer information, and manage inventory functions such as receiving shipments, transfers, repairs, and damages to maintain inventory integrity.Ensure that the sales team can direct clients to pricing lists using iPads, as required by local legislation.KNOW WHAT WE'RE LOOKING FOR2+ years of retail management experience (luxury a plus).Ability to be solution-focused.An understanding of clienteling.Strong written and verbal communication skills in English.Creates an inclusive environment.Ability to work a flexible schedule to meet the needs of the business.Ability to build and maintain positive working relationships with customers, management, and co-workers.Ability to maneuver around the sales floor and stock rooms.Ability to stand, move, and walk for multiple hours.Lifts up to 30 pounds and moderate climbing required.KNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.We Are More Than Shops: We create enjoyable places to excite, where people socialize, discover, learn, and are inspired, and where local communities are enriched.We are Curators: Our unique range of products and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.We Care for Our People: We believe a great customer experience starts with a great people experience.
That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate, and commercial.#J-18808-Ljbffr
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Maria Tash, Supervisor, Full Time, Permanent
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitGET TO KNOW US MARIA TASH has revolutionised the fine jewellery and luxury piercing industries.The brand is known for self-expression; the Curated Ear is a technique Maria herself developed where clients combine studs and rings in unique stylings that reflect their personal aesthetics.The original East Village shop gained a devoted following in the early...
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Maria Tash, Supervisor, Full Time, Permanent
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Central Coast, Österreich Brownthomasarnottscareers VollzeitGET TO KNOW USMARIA TASH has revolutionised the fine jewellery and luxury piercing industries.The brand is known for self-expression; the Curated Ear is a technique Maria herself developed where clients combine studs and rings in unique stylings that reflect their personal aesthetics.The original East Village shop gained a devoted following in the early...
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