Technologist - Homewares

Job no: 942599Work type: Permanent / Full timeLocation: Support Office - DocklandsMyer is looking for a Homewares Technologist who will align with our Quality Assurance & Merchandise strategy, provide technical advice and expertise in areas of quality, sourcing and compliance. You will work collaboratively with Buyers, Product Developers and relevant stakeholders to optimise product quality, production processes and financial returns to the business.About the Role:Review, update and improve Quality/Performance standards in collaboration with buying teams and according to Industry benchmarksWork with the category teams to ensure that Myer's Exclusive Homewares Brands are delivered to the correct specifications and Myer's Performance standardsEngage with suppliers to ensure Myer Exclusive Brand (MEB) products consistently meet quality expectationsMonitor and manage Returns targets and online Customer reviews and establish monthly quality reports and resolutionsSupport the Merchandise Compliance Manager to embed the MEB Quality Assurance Process into Merchandise Buying and Critical Path ProcessesCreate and maintain a library of test reports and inspections reports for MEB products and identifying improvements/updates/distribution to Myer product guidelinesCreate and maintain a library of supplier technical auditsConduct monthly store audits to check stock meets quality standards and submit report summary and recommendations to buying teamsManage product quality, as per BRAND DNA through customer feedback and benchmarking industry standardsMentor, educate & share knowledge & learnings with buying teams and QA teamAbout You:A detailed understanding of the role of Quality Control and product developmentKnowledge of Homewares consumer productsAbility to handle non-routine problems and situationsAble to work independently and as part of a teamProven record of achieving results, building relationships and problem solvingActively maintains product speciality and builds product knowledgeCommunicate clearly and credibly with different audiences2 years+ experience in a similar role will be highly regardedBenefits to you:Generous team member discounts on all Myer products, including team-member exclusive discountsAccess to lifestyle leave and volunteer leave – arrange work around your life, not life around workA supportive leadership and team network to set you up for successCareer growth and succession opportunities across the businessEqual Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
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