Customer & Experience Coordinator
vor 3 Wochen
Join the New Horizons Team as a Customer & Experience Coordinator Join a team committed to providing direct customer support and exceptional experiences daily, with wellbeing at the core of our mission.
In this role, you will: Provide person-centered support to help customers achieve their goals and improve their wellbeing.Collaborate with support networks and the broader community to enhance customer independence in areas such as living skills, community engagement, financial and health service access, social activities, personal care, employment, education, and training.Report to the Program Experience Lead (or Service Delivery Manager, depending on the program) and work collaboratively with the wider team.Support and supervise employees at a lower level as needed, and communicate effectively with other New Horizons teams.Key Responsibilities: Assist in resource planning, coaching, and mentoring support workers.Promote and demonstrate safe and healthy work practices.Support change initiatives and model positive behaviors.Participate in team meetings and share information respectfully.Utilize resources efficiently and record customer information accurately.Coordinate daily support and activities for customers.Develop and review individualized support plans.Enhance customer experience through innovative solutions.Maintain confidentiality and professional relationships.Ensure customer records are up-to-date.You'll also bring to the role: Relevant qualifications (Cert 3 or 4 in Disability Support or equivalent experience).Technical literacy in Microsoft Office and reporting systems.Supervisory skills and basic HR management knowledge.Physical ability to support customers, including lifting up to 10 kg.Valid NSW Driver's C class license.Willingness to obtain necessary checks (AFP, WWCC, NDIS WC).New Horizons offers many salary and non-salary benefits, including: Tax benefits (Salary Packaging) available only to employees who work for a not-for-profit organization – through lower tax deductions.Employee Assistance Program providing counselling services.Internal and external learning and workplace mentoring.Professional development opportunities and secondments.Flexible work arrangements.Long Service and/or Parental leave.A supportive culture and working environment.How to Apply: Please submit your updated resume and a cover letter detailing how your skills are relevant to the role.
New Horizons values diversity and encourages applications from people from all walks of life.
Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.
Our workforce proudly reflects the local communities we connect with and support.
New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
#J-18808-Ljbffr
-
Ndis Support Coordinator
vor 1 Monat
Port Macquarie, Österreich Just Better Care VollzeitEmployment Status:Full time or Part time No. of Vacancies:1 Across Australia, Just Better Care provides in-home aged care and disability support services, supporting people to live independently.Explore the opportunity to develop your career in a growing industry.Join a friendly, professional business that provides you with ongoing training and support.Enjoy...
-
Warehouse Coordinator
vor 2 Monaten
Port Macquarie, Österreich Jlg Industries VollzeitJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility...
-
Warehouse Coordinator
vor 2 Monaten
Port Macquarie, Österreich Jlg Industries VollzeitJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry.We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility...
-
Repair & Project Coordinator - Insurance Building
vor 2 Monaten
Port Macquarie, Österreich BARE Recruit And Consult Pty Ltd VollzeitRepair & Project Coordinator - Insurance Building Bare Recruit and Consult – Port Macquarie NSW This multi-state operating insurance repair builder is looking to support their Port Macquarie on-the-road team with a motivated Project & Repair Coordinator.This position is ideal for someone who enjoys working autonomously. As a small regional office, the...
-
Port Macquarie, Österreich Tideri Jobbörse VollzeitEmployment Status:Full time or Part time No.of Vacancies:1 Across Australia, Just Better Care provides in-home aged care and disability support services, supporting people to live independently.Explore the opportunity to develop your career in a growing industry.Join a friendly, professional business that provides you with ongoing training and support.Enjoy...
-
Admin Officer/Coordinator
vor 3 Wochen
Port Macquarie, Österreich BaptistCare NSW & ACT VollzeitAdmin Officer/Coordinator At BaptistCare, we are passionate about supporting older individuals to live well and independently in the comfort of their own homes. We are looking for an office superstar who shares this passion and wants to make a real impact on their local communities!Your Role:Whether it is the warmth in your voice as you answer a phone call,...
-
Rostering Coordinator
vor 3 Monaten
Port Macquarie, Österreich Australian Unity VollzeitAs an Allocations Coordinator within our Home Health program, you will be responsible for the effective scheduling of our Care Workers who provide in-home services to our customers.You will enjoy "solving puzzles" and coming up with solutions while also delivering exceptional customer service to both our clients and care workers.You will be a team player and...
-
Rostering Coordinator
vor 3 Monaten
Port Macquarie, Österreich Tideri Jobbörse VollzeitAs an Allocations Coordinator within our Home Health program, you will be responsible for the effective scheduling of our Care Workers who provide in-home services to our customers.You will enjoy "solving puzzles" and coming up with solutions while also delivering exceptional customer service to both our clients and care workers.You will be a team player and...
-
Guest Experience Host
Vor 3 Tagen
Port Macquarie, Österreich EurWay Tours VollzeitWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
-
Guest Experience Host
Vor 2 Tagen
Port Macquarie, Österreich Travel + Leisure Co. VollzeitWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
-
Guest Experience Host
Vor 2 Tagen
Port Macquarie, Österreich EurWay Tours VollzeitWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...
-
Port Macquarie, Österreich Tideri Jobbörse VollzeitJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry.We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility...
-
Customer Service
vor 4 Stunden
Port Macquarie, Österreich Mick Neal VollzeitAbout the roleMick Neal Pty Ltd is seeking a dedicated and customer-focused Customer Service professional to join our team in our Taree, NSW 2430 location.This full-time role will be responsible for providing exceptional service to our valued clients and ensuring the smooth running of our day-to-day operations.What you'll be doingHandling incoming customer...
-
Repair & Project Coordinator - Insurance Building
vor 2 Monaten
Port Macquarie, Österreich BARE Recruit And Consult Pty Ltd VollzeitRepair & Project Coordinator - Insurance Building Bare Recruit and Consult – Port Macquarie NSW This multi-state operating insurance repair builder is looking to support their Port Macquarie on-the-road team with a motivated Project & Repair Coordinator.This position is ideal for someone who enjoys working autonomously. As a small regional office, the...
-
Warehouse Coordinator
vor 2 Monaten
Port Macquarie, Österreich Oshkosh Corporation, Inc. VollzeitTime Type: Full timePosted: 3 Days AgoJob Requisition ID: R33836About JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with...
-
Warehouse Coordinator
vor 2 Wochen
Port Macquarie, Österreich Jlg Industries VollzeitAbout JLG, An Oshkosh CompanyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.We partner with customers to provide quality equipment, training opportunities and...
-
Warehouse Coordinator
vor 2 Monaten
Port Macquarie, Österreich Oshkosh Corporation, Inc. VollzeitTime Type: Full timePosted: 3 Days AgoJob Requisition ID: R33836About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with...
-
Warehouse Coordinator
Vor 2 Tagen
Port Macquarie, Österreich Oshkosh VollzeitAbout JLG, an Oshkosh companyJLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.We partner with customers to provide quality equipment, training opportunities and...
-
Warehouse Coordinator
vor 2 Monaten
Port Macquarie, Österreich Tideri Jobbörse VollzeitTime Type: Full time Posted: 3 Days Ago Job Requisition ID: R33836 About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.We partner with...
-
Warehouse Coordinator
vor 3 Wochen
Port Macquarie, Österreich Oshkosh VollzeitAbout JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.We partner with customers to provide quality equipment, training opportunities and...
