Buscojobs | Member Service Officer

Vor 2 Tagen

Central Coast, Österreich Tideri Jobbörse Vollzeit

Dubbo
Newcastle Permanent
Post on : 24 January 2024
About the role
We are seeking a dynamic and motivated Member Service Officer to work in our Dubbo Branch.
This is a part-time position, working Monday, Tuesday, and Friday 8.45am-5.15pm.

Our Member Service Officers are highly respected and valued.
Their commitment and passion have made a huge contribution to the success of Newcastle Permanent.
We are seeking individuals who share the same passion and will be just as committed to delivering outstanding customer service for our customers.

What will your key responsibilities include?

Act as the first point of contact, positively interacting with customers and building strong personal relationships.
Identify customer needs and offer appropriate solutions with our comprehensive range of products and services.
Strive towards achieving personal targets.
Work collaboratively to contribute to team and corporate performance expectations.
What are we looking for?

Previous retail customer service experience, ideally from banking, retail, or hospitality.
Strong cash handling skills with an eye for detail and accuracy.
Friendly and engaging approach to customers to quickly identify customer needs and promote appropriate products and services.
Proficient computer skills, and the ability to learn new systems.
Positive attitude, with the ability to respond well within a fast-paced environment.
Ability to adapt, with a willingness to embrace ever-present change.
Ability to work in a small team while encouraging those around you.
About us
We're Newcastle Permanent, part of NGM Group, and we've been helping customers achieve their financial goals for generations.
Our organisation was built by people looking for an alternative to the major banks.
As a customer-owned bank, we put our customers first.
No shareholders mean no compromise.
Just great rates, outstanding service, and real commitment to the community.

What can you expect from us?

As part of the NGM Group, employees can take advantage of the following work perks:
Health and wellbeing: Fitness passport, corporate health insurance, and annual flu vaccination.
Lifestyle and giving back: Hotel discounts, 14 weeks paid parental leave, two community volunteer days, and three recreational leave days per year.
Professional advancement: Recognition programs and employee referral program.
How to Apply
Please apply online at Newcastle Permanent Careers or contact Ashley Moore at 02 4927 4766, or
#J-18808-Ljbffr

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