Epos Trainer

We are seeking an experienced EPOS (Electronic Point of Sale) Trainer to join our team on an initial 6-month contract. The ideal candidate will have a strong retail background and experience in training staff on EPOS systems. This role combines technical knowledge with the ability to effectively train and support retail staff.
Key ResponsibilitiesDesign and deliver comprehensive EPOS training programs for retail staff at all levelsCreate training materials, user guides, and documentation for EPOS systemsConduct both group and one-on-one training sessionsTroubleshoot basic EPOS issues and escalate complex problems appropriatelyMonitor and evaluate training effectivenessMaintain training records and produce progress reportsTravel to different store locations as requiredRequired QualificationsMinimum 2 years of retail experience with extensive EPOS system usageProven experience in delivering training or coaching in a retail environmentStrong understanding of retail operations and proceduresExcellent communication and presentation skillsPatient and adaptable teaching styleAbility to explain technical concepts to non-technical usersPreferred QualificationsPrevious experience as an EPOS trainer or system championTraining qualification (PTLLS, CTTLS, or equivalent)Experience with multiple EPOS systems
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