Export Sea Customer Service
vor 12 Stunden
Join a supportive and inclusive team that offers personalized professional development opportunities.
SEAWAY has an exciting opportunity for an experienced customer service team member to join our friendly, dynamic, and welcoming Export Seafreight team.
Conveniently located in Southbank, this position provides an excellent opportunity to develop your career in Export Operations. We are looking for someone who enjoys working autonomously and can manage a diverse workload.
Reporting to the Operations Manager, you will be responsible for handling Seafreight operations and customer service processes.
If you're an energetic, motivated person, with a can-do attitude and driven to learn with our experienced and exceptional team, then please read on...
Responsibilities of the role will include:Coordinate the entire end-to-end Export Seafreight process.Liaise with suppliers, carriers, transport and warehousing providers, and overseas agencies.Liaising with operational teams to ensure smooth handling of shipments, ensuring any service issues are actioned and resolved.Accurate invoice generation.Database management and administration.End-to-end management of export documentation.Raising RFPs and liaising with DAWR to clear shipments.Our Successful Candidate Will Have:Excellent customer service and relationship management skills.Minimum 2 years' experience in Logistics Operations.Strong attention to detail.Excellent written and verbal communication skills.Tertiary Qualification in Supply Chain or International Trade.Proactive 'can-do' attitude.Cargowise One experience is preferred but not essential.What will we offer in return?Opportunity to join a proudly Australian-owned Shipping Agency & Logistics company.Employee Referral Program.Internal Opportunities within the SEAWAY Group.Access to learning opportunities directly from senior management and industry professionals.Team initiatives.Friendly and inclusive work environment.Exclusive discounts to the SEAWAY group at 400+ retailers including Coles and Woolworths.If you possess some of the attributes above, don't hesitate to submit an application today
HOW TO APPLYAll applications must include a resume and cover letter and can be sent to ******.
Please note: Applicants that we select to interview will be contacted within 2 weeks of receiving an application. As part of the recruitment process, the successful candidate will be required to supply 100 Points of ID and complete a National Police Check.
Only Australian/NZ citizens and permanent residents will be considered for this role.
No Agencies please. Who are we?The SEAWAY Group of Companies is an Australian-owned Shipping Agency & Logistics Company with offices across Australia, New Zealand, and China. We specialise in all areas of supply chain management including Sea Freight, Air Freight, Road/Rail Transport, Dry/Cold Warehousing, and all forms of cargo.
SEAWAY is a progressive business with a friendly, energetic culture and a focus on providing pathways for success through active management. We know that our people are our greatest asset and we are committed to ensuring that each of our team members achieve their goals and maximise their potential.
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